Home Care Provider Owned by Seniors Helping Seniors (UK) Ltd in Kent

very well and the set up of the support was very quick which was great. The companion support is currently on hold whilst the client is at her own home for a respite period to assess whether she can remain at her long terms with a care package, if she can, then I would have not hesitation in engaging the services of the companions again to provide consistency in care.

visit mum daily I'd missed the symptoms and it was Linda on a buddy made me aware of my mums condition. I wouldn't have reacted without Linda. Both Linda and Vittorio stayed in contact concerned for mum's well being. This is much more than a job to Linda and much more than a business to Vittorio. I really can't thank them both enough. Since the buddy visits have started it's really improved my mums outlook on life

and respectful, and fun.

daughter the best opportunity to settle in to living away from home, and for us this has been fundamental in her achievements she has already completed this year, it has also taken a lot of stress away from us knowing she is being well care for.
The kind caring team make such personnel help just like it is being provided by a family member and they are very respectful of encouraging independence and only helping when requested.
We really are so glad we found the team - we would recommend them to our family and friend in the future and anyone living in the canterbury area.

help with washing and dressing.

as with myself.

of a very high standard. They are trustworthy, very caring, reliable and have build excellent relationships with my mother. They will always go the extra mile to help and support her. I could not ask for anything better.

caring, considerate and very dedicated during their visits. Nothing has been too much trouble .Their 'open dialogue' has been so helpful in keeping us up to date on how our parents are doing ( both my sister and I live overseas). We trust them totally to do whatever is in the best interests of our Mum and Dad. I could not recommend them more highly.

very happy with her carers as was Mom. When mom's cancer started to accelerate, we requested almost 24 hour personal care. As it was almost last minute, SHS marvelously were able to get current carers to extend their hours as well as bring on wonderful new ones. The level of care and concern of the carers for my mom till she passed was exemplary and won't be forgotten; some even attended her service.

and my father's needs as a person. He was treated with respect, compassion and warmth at a time where he had no insight into his level of needs. The carer herself was responsive to our suggestions and she also showed initiative in identifying activities that my father would enjoy. Photos of my father smiling whilst out with the carer were some of the most positive moments we had during a very difficult time for us as a family. We will be approaching this agency again as our first port of call if our circumstances need care again.

needs extra help or reduced help when family members stay over with her. I and my siblings feel confident that we can rely on SHS to help keep our mother safe and cared for when we are not able to be with her.

Thank you so much for looking after my lovely mum x

enabling mum alongside family.
It was lovely to have the same 2 or 3 helpers introduced to mum and we have built up a great relationship since then.
To start with, mum needed daily help including some personal care but as she improved it was v easy from week to week to adjust and reduce this to less frequent 'companion care'- like shopping trips, helping with meal planning, cleaning etc. which is all she needs now.
It felt overwhelming at first to navigate all the care options and try to work out what was best for mum and also how much I could or couldn't take on as her daughter, but SHS really helped with this process and we recommend them highly!

much less stressful for me. Two staff members have been wonderful at sorting out the carers and also providing the right ones for my mum. My mum has been so pleased with all the carers, they have been so kind and caring. I cannot recommend this company highly enough.

took care of the meal, cleared up and kept my mum company. She loved it! And it gave me great peace of mind.

of one year, she now has 4 regular carers, whom she knows well and likes very much. They are excellent at looking after her, treating her with warmth and dignity and making sure she understands what is going on around her.
In emergency situations Seniors Helping Seniors carers adapted to the increase of care needed immediately, giving me invaluable peace of mind. Any requests from my side are immediately responded to by the management and they are proactive in keeping me up to date and suggesting necessary adaptations to the care schedule.