"The change in Mum since Respectful Care started to look after her is tremendous. She has put on weight, eats far far better than she ever..."Read all 56 reviews
Respectful Care Rotherham and Doncaster is founded on two core principles that govern the way it operates:
• An aim to raise the standards of care across the counties it operates in
•... Read more
Care Provided
Dementia
Visiting Care
Showing 1 to 1 of 1
Respectful Care Reviews in South Yorkshire (56)
9.8
Respectful Care has a Group Review Score of 9.8 (9.762) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Respectful Care must have a Review Score.
The change in Mum since Respectful Care started to look after her is tremendous. She has put on weight, eats far far better than she ever did.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you so much for your 5-star review. We are delighted to hear about the tremendous change in your Mum since Respectful Care started supporting her. Knowing that she is eating much better and has put on weight is wonderful news and means so much to our team. Thank you for trusting us with your Mum's care - we truly appreciate your kind words and support.
We are very happy with the service provided by Respectful Care. The carers are all lovely, professional and kind to both Mum and Dad. The app updates are really useful as I don't live locally, so I am assured Mum is looked after by the care team. Excellent service! Carers are Angels!
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
We really appreciate you taking the time to leave such a wonderful 5-star review. It's fantastic to hear that you've had a positive experience with the care we provide. Our team works hard to ensure everyone feels supported, respected, and well looked after, so your feedback means a lot to us....
Excellent care from all the carers who have attended to my wife. Nothing is too much trouble for them and this is reflected in the fact that my wife is happy with the care she receives and always looks forward to seeing the carers.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you so much for your kind 5-star review. We're truly delighted to hear that you're happy with the care you receive. Providing compassionate, high-quality support is at the heart of everything we do, so it means a great deal to know we're making a positive difference. Your feedback motivates...
From Day one I found the company to be lacking in trained carers, rely on younger staff with no life experiences and what sounds like, very little training. Leaving things on the floor or out of reach. when specifically asked to do or not do something, just ignoring it. Constantly changing staff at short notice, so longer waiting times between visits. My sister is a diabetic, so she is often having high or low BMs due to the fluctuating way staff arrives. Appearing not to understand what anxiety does to people when the changes take place at such short notice. Constantly saying sorry, then just carrying on with same errors etc. I could go on, but I think it would just be boring.
My sister's comments are in the main positive to the staff that will give her the time to learn about her and her ways (she was a carer herself, so knows the role.) Normally stating that half of the issues seems to be due to a badly run office, and they employ youngsters to keep the costs down.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Dear Linda, We're sorry to hear that you're not satisfied with the care provided to your sister. We take concerns like this very seriously and are committed to delivering the highest standard of support.
If you would be willing to contact our office, we would greatly appreciate the opportunity...
More than happy with the service, especially now my care is in the evening and the staff that visit are caring, compassionate and respectful.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you so much for your kind 5-star feedback. We're truly delighted to hear that you're happy with the care and service provided. Our team is committed to delivering compassionate, high-quality support, and it means a lot to know we've made a positive difference. We will be sure to pass on your...
On reflection having had carers for about 16 years, Respectful Care has gone beyond what we have come to expect, words cannot express how happy and comfortable we are with their services.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for taking the time to complete a 5-star review. We are pleased to hear that you are so delighted with the care we provide. Our staff will be overwhelmed that they are thought of so highly. Thank you
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for taking the time to complete a 5-star review. We are pleased to hear that you are so delighted with the care we provide. Our staff will be overwhelmed that they are thought of so highly.
Care service is excellent would recommend to anyone.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for taking the time to complete a review. We are pleased to hear that you are so delighted with the care we provide. Our staff will be overwhelmed that they are thought of so highly.
Fantastic care team that gives me some independence back. Enables me to continue looking after my family and home. Makes me feel safe and gives me confidence to keep doing stuff. Feel well looked after, especially when I am having bad days.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for taking the time to give a review of your experience with Respectful Care. We are pleased to hear that you are happy with the care you receive in a way that gives you back some of your independence.
Respect care claim to give you familiar faces haha you are joking.
You change carers constantly sometimes daily. Put on inexpensive carers who are barely adults. Who leave medication in reach of small 4 year old children. Medication which if taken would kill the child. Can't stick to allocated times for calls. Had carers ask 11 year old children to deal with medication. Carers openingly chatting and slagging off clients and their families even by name. Finally, let's not forget Carer left a post it note containing names of each a client including full name, address and even key code labelled out loud Then leave them in another clients home putting them at risk of alsorts. Highly don't recommend unless you want your details or your love one details shared all over.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for taking the time to complete a review. We are taking your concerns seriously, and we will be in touch shortly to work with you in resolving any issues you may have.
We have some excellent carers some not so good. I am upset as I read my rota and every time cares are changed around. I like continuity as it is the best for my husband, but today carers have been changed around also tomorrow, Monday and Tuesday.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for taking the time to complete a review. Your feedback is important to us. We will be contacting you shortly to work with you to resolve any issues you have.
We have been using respectful care for just over a year and they have been excellent with my mum. All the carers that have attended have been wonderful. They all go out of their way to help mum. Thank you.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you are satisfied with our service. Our team is committed to delivering high-quality, safe care, and your feedback is a great encouragement to us all.
I am delighted with the care I have received from Respectful Care.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you are satisfied with our service. Our team is committed to delivering high-quality, safe care, and your feedback is a great encouragement to us all.
All the carers that have attended have always been friendly, helpful and polite. Always ready to answer any questions and very good with my partner.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you are satisfied with our service. Our team is committed to delivering high-quality safe care, and your feedback is a great encouragement to us all.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you are satisfied with our service. Our team is committed to delivering high-quality safe care, and your feedback is a great encouragement to us all.
Very good carers always pleasant and polite nothing to much trouble and talk to my ex husband. I would recommend Respectful Care to others.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you are satisfied with our service. Our team is committed to delivering high-quality safe care, and your feedback is a great encouragement to us all.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you are satisfied with our service. Our team is committed to delivering high-quality safe care, and your feedback is a great encouragement to us all.
They are very good with my son. He loves it when they come to see him and they are good at what they do.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for taking the time to leave us a 5-star review. We are glad to hear that your son and yourself are pleased with the service we provide. Our team is committed to delivery high-quality service your feedback is a great encouragement to us all.
The care has been very very good I am being very well looked after in all aspects. The carers chat to me as they do their tasks.
They keep my home clean and tidy, look after my laundry and prepare my food as I ask them to do. They are very cheerful and leave me feeling good a first-class company.
All the staff are very helpful and polite. They take the time to explain things to me and make my wife feel at ease. They make sure she's clean and comfortable before they leave and they all have a great sense of humour.
↩Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster
Thank you for your positive comments regarding our home care and team. It's our pleasure to care for your relative.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Respectful Care to verify any
information. View our terms and conditions. Respectful Care has an Enhanced Service -
more info.