Unit 2, The Business Centre, Bow Bridge Close, Rotherham S60 1BY
Group : Respectful Care
Person in charge: Samantha Jane Woodward (Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 12
Services Offered: Personal Care (on a contracted hours basis)
Care Offered: Companionship • Dementia • Elderly Care • High Dependency Care, two carers attending • Hospital Discharge • Learning Disability • Mental Health Condition • Personal Hygiene Care • Physical Disability • Respite cover
Latest Care Quality Commission* Report on Respectful Care Rotherham: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Respectful Care Rotherham has a Review Score of 8 (8.000)
The Review Score of 8 (maximum of 10) for Respectful Care Rotherham is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Respectful Care Rotherham in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Respectful Care Rotherham is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for Respectful Care Rotherham is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Anne C (No Connection Provided) on Tuesday 19 December 2017. Relates to December 2017.
I changed carers as I wasn't getting sufficient care, but now the carers are excellent with the care they give. My health has improved because of the care they have given.
I would strongly recommend Respectful Care Rotherham to anyone. Excellent, carry on the good work.
How likely would you be to recommend Respectful Care Rotherham? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent