From Day one I found the company to be lacking in trained carers, rely on younger staff with no life experiences and what sounds like, very little training. Leaving things on the floor or out of reach. when specifically asked to do or not do something, just ignoring it.
Constantly changing staff at short notice, so longer waiting times between visits.
My sister is a diabetic, so she is often having high or low BMs due to the fluctuating way staff arrives.
Appearing not to understand what anxiety does to people when the changes take place at such short notice.
Constantly saying sorry, then just carrying on with same errors etc.
I could go on, but I think it would just be boring.
My sister's comments are in the main positive to the staff that will give her the time to learn about her and her ways (she was a carer herself, so knows the role.) Normally stating that half of the issues seems to be due to a badly run office, and they employ youngsters to keep the costs down.
