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Home Care Provider Owned by Unique Senior Care in Warwickshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Unique Senior Care in Warwickshire

Only the locations & reviews in Warwickshire for Unique Senior Care are showing below.

View the details of all 3 locations (with 223 reviews) owned by Unique Senior Care

Unique Senior Care Locations in Warwickshire (1)

1 Home Care Provider owned by Unique Senior Care in Warwickshire
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Unique Senior Care | Warwickshire
Suite 5A & 5B, Hatton Rock Business Centre, Hatton Rock, Stratford-upon-Avon CV37 0NQ 
9.6 76 reviews
Unique Senior Care | Warwickshire, Stratford-upon-Avon, Warwickshire
"The carers who attend to my needs are always friendly and understanding. They deal with all my personal care and meal requirements. I…"   Read all 76 reviews
  • Visiting Care from £32 / hour
  • Live-in Care from £1,855 / week

Unique Senior Care’s Warwickshire head office provides outstanding home care and live-in care services to support older people who would like to continue to live in the comfort of their own homes, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Unique Senior Care Reviews in Warwickshire (76)

9.8

Unique Senior Care has a Group Review Score of 9.8 (9.792) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Unique Senior Care must have a Review Score.

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Review of

Unique Senior Care | Warwickshire

from David T (Client) published on 25 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I receive great care from my Carer. I have been with Unique over 10 years now and all my Carers have been good but my present Carer is nothing short of excellent. Nothing is too much trouble for her. She helps me organise my life. She makes suggestions to make my life better. I look forward to her
calls.
The only thing is Unique are rather expensive and the services you give are limited to home Care. The only other thing is you have taken me to hospital appointments.
I would like Unique to reduce their charges and expand their range of services. All without negative impacting on what you pay your Carers. I know it can be done as I have found another Company that has achieved this.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for taking the time to leave such an honest and thoughtful review. Being with us for over ten years is not something we take lightly, and your kind words about your current Caregiver will be very much appreciated. That consistency and day-to-day support is rally important.
We also appreciate you sharing your thoughts around costs and the range of services. It's helpful for us to hear this kind of feedback, and it's something we do keep under review.
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Review of

Unique Senior Care | Warwickshire

from C M (Client) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers who attend to my needs are always friendly and understanding. They deal with all my personal care and meal requirements.
I always try to be as pleasant as possible and listen to what they tell me about what is happening in their own lives. As an elderly lady and with much life experience
i sometimes offer advice. Luckily, I have not got dementia so fully understand what they are telling me.
Basically, I regard the carers as friends who come and help me.
I commenced using Unique in 2023 but after a couple of years changed to another Agency who offered a cheaper service. However, I quickly came to the conclusion that you get what you pay for and after 6 months I asked Unique to take me back, They happily agreed and I have been with them ever since.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for taking the time to share your experience. Your words will mean a great deal to the Caregivers who support you. Building a sense of familiarity and mutual respect over time is important, and it's good to hear how comfortable you feel with those who visit. We're also very glad to have you back with us, and we appreciate the trust you've placed in the team.
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Review of

Unique Senior Care | Warwickshire

from N J (Client) published on 17 February 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
I was a service user and experienced serious concerns around boundaries, finances, hygiene, and safeguarding. Personal belongings and deliveries were handled and opened without consent, instructions about private areas were ignored, and items of personal significance were damaged.
Hygiene practices
were inconsistent and raised health concerns. The impact on my wellbeing was significant. When these issues were raised, the provider terminated the service at short notice rather than addressing the risks. This experience left me feeling unsafe and unsupported.
One member of staff always went above and beyond and I am grateful to her.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for your feedback. I'm very sorry to hear how this experience impacted your wellbeing.

Please be assured your concerns were taken seriously and carefully considered via formal internal review, in line with our policies. During the process, we aimed to communicate clearly and worked alongside external safeguarding partners.

Within our regulated care service, if it becomes clear that support is no longer appropriate, this is discussed openly and next steps are explored, including signposting to other providers so no one is left without suitable support. As this was a domestic cleaning service rather than personal care, alternative care arrangements were not necessary in this instance.

If concerns continue and support is no longer aligned with expectations, the service may be brought to an end with reasonable notice, in line with our policy. This is never taken lightly, and only ever done to prevent further unease.

Thank you for acknowledging the Caregiver's positive support - we'll be sure to share this.
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Review of

Unique Senior Care | Warwickshire

from A U (Son of Client) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unique Care have been so helpful for my mother. My father was admitted to hospital just before Christmas after a fall and my mother was unable to cope alone.
Unique Care have been fantastic all round, starting with us quickly over the Christmas holiday and have always gone above and beyond to ensure
my mother has had the care and support she needed over this difficult time - companionship, assist and support, whatever she needed to her help and to help her be with my dad over these difficult few weeks.


I've always found all the staff helpful and caring and they really have gone the extra mile for us.

Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for taking the time to share your experience.

Your comments will mean a lot to the Caregivers and wider team involved. Supporting families with practical, dependable care, especially when circumstances change, is a responsibility we take seriously, and it's good to know that this was reflected in the support provided.

Thank you for trusting us with your Mother's care.
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Review of

Unique Senior Care | Warwickshire

from Mark H (Son of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were recommended to Unique in July 2025 when my Mother (Dementia) came to live with us following the passing of my Father. From the outset Chanelle, who is the Care Supervisor based in Warwickshire was helpful and was able to offer great advice regarding the care on offer with Unique Senior Care.
In
the past 6 months we have had 2 great ladies who have assisted with my Mother's personal care in addition to taking my Mother out on short trips for coffee and lunch. Our local National Trust properties have also been a welcome diversion for afternoon excursions when the weather allowed.
Unique Senior Care have also been brilliant stepping up to provide additional care when my Mother was waiting for and on return from a hip replacement in the latter pack of 2025.
Chanelle and her great Team of ladies have been so kind and just lovely to have around in our home.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for taking the time to leave such a thoughtful review. We can understand how difficult this period has been for your family, and it means a great deal to hear that you have felt supported along the way.
Chanelle and the Caregivers involved will really appreciate your kind words. Supporting families through changing needs is a big part of what we do, and it's reassuring to know that the care and flexibility provided made a difference.
Thank you again for placing your trust in us. It has been a privilege to support your Mother.
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Review of

Unique Senior Care | Warwickshire

from Mark Y (Client) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a series of falls I was finding it difficult to balance, so it was agreed that I should have support from Unique for an hour a week simply for walking.
I have come to know two carers in particular - Nannw and Chanelle - spending most of the time with Nannw.
They have both been very supportive
when my balance has been unsure, and both have been extremely good company.
I could not have hoped for better or more amiable support.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for taking the time to share your experience. Recovering confidence after a series of falls can be hard, but it's great to hear how much that regular walking support has helped.

Nannw and Chanelle will be really pleased to read your kind words. Feeling supported and safe, as well as having good company, makes such a big difference, and it's reassuring to hear how positive this support has been for you. I'll be sure to pass on your kind words!
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Review of

Unique Senior Care | Warwickshire

from David H (Son of Client) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Chose Unique based on thorough comparison with other care service providers and right from initial contact I knew I had made the right decision.
For me their responsiveness and engagement are excellent, providing that level of confidence that personal service really matters.
Still early days but already
there is that reassurance that I've got a really good team of professionals who are there to support both parents and myself.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for taking the time to share this. I'm very pleased to hear how positive these early days have felt for you and your parents.
It means a great deal to know that the team's responsiveness and their approach from the outset have given you confidence. Hearing that you already feel supported by the professionals involved in your parents' hourly care is exactly what we hope for at this stage. I'll make sure your feedback is passed on to everyone involved.
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Review of

Unique Senior Care | Warwickshire

from John C (Husband of Client) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unique care take the time to understand what the client needs and the unique circumstances of the client.
Unique Care do respond to emergency situations and help to ensure the correct support is obtained.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for taking the time to share this. It means a lot to know our team's efforts to understand each person's situation and respond quickly when needed have made a difference.
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Review of

Unique Senior Care | Warwickshire

from J H (Daughter of Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Communication with administrative staff is very good. Easy contact and good response.
Most carers are willing, very punctual and have adapted to changes in care as required, and are very helpful. They have built up a good relationship with our Mother and she is happy for them to help with all jobs.
As we need two carers at present, it is proving expensive, and a half hour option would definitely be favourable to us.
Generally we are happy with the service the carers provide, some require more direction than others, but most provide excellent support.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for your kind feedback. We're so pleased your Mother feels comfortable with her Caregivers and that communication has been going well. We do understand the concern around cost. While we don't offer half-hour visits, this is because we believe good care takes time - not just to complete tasks, but to offer reassurance, conversation, and build real trust.
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Review of

Unique Senior Care | Warwickshire

from S M (Daughter-in-law of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family has received wonderful care over the last 8 months. Our main carer goes above and beyond, keeping the family up to date on a daily basis.
She has built up trust with my mother-in-law and goes above and beyond attending to her personal care even cutting her hair and nails. She supports
the family by picking up shopping as the family lives too far away.
The carer goes above and beyond. We would be lost without her and would recommend her to other clients.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for such a thoughtful review. It's lovely to hear how well your Caregiver has settled in and the difference she's making - not just for your mother-in-law, but for your whole family. We know how much the little things matter, especially when family live far away. Your kind words will mean a lot to her and the team.
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Review of

Unique Senior Care | Warwickshire

from J J (Mother of Client) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are superb and couldn't be improved upon. The coordinator is excellent and support from the office has clearly improved - we get far less 'last minute dot com' and this is important for my daughter. The care transforms my daughter's life.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for your lovely feedback. It's great to hear how much the care is helping your daughter and that everything feels more organised for you. We really appreciate you taking the time to share your experience!
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Review of

Unique Senior Care | Warwickshire

from A F (Son of Client) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers were excellent; kind and professional - my father was always happy to see them. We started off with a couple of hours a week and expanded the number of hours as we needed them. Even when a carer was unable to attend, a replacement carer was found and fitted in within the same time frame. Really,
no complaints.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for your kind words. It's lovely to hear that your father enjoyed seeing his Caregivers and that the support could adapt as needed. We know how important continuity of care is, so I'm glad to hear any changes were covered with minimal disruption.
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Review of

Unique Senior Care | Warwickshire

from I T (Wife of Client) published on 10 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found every helper to be kind, caring and more than happy to do whatever to make our lives easier. My husband often doesn't want to have a shower but they are very good at persuading him, which is excellent.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for sharing your experience. It's so important that care is provided with kindness, patience and respect, so I'm really pleased to hear that the team have helped to make things easier for you both. I'll be sure to pass on this feedback.
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Review of

Unique Senior Care | Warwickshire

from P H (Daughter of Client) published on 23 December 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Unique have provided care to my mother at home for two hours each week. She has met kind caring individuals who help to cheer her up as well as providing the care she needs. The team is easy to contact when needed and respond quickly to queries and any changes we have had to make, even at short notice.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for sharing your experience. It's great to hear that our team has been a reliable support for your mother and that you've found us easy to contact and quick to assist with any changes. I'll be sure to share your kind words with the team.
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Review of

Unique Senior Care | Warwickshire

from Stephen T (Son of Client) published on 9 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service from all staff and management. All the carers make a real effort with my parents, and communication is excellent.
The care has gradually increased over the past 12 months in terms of hours, and this has been easily managed with the team.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for your kind words! We're so pleased to hear that you've had such a positive experience with our team. It's wonderful to know the care and communication have met your expectations, and we're glad the increase in hours has been managed smoothly.
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Review of

Unique Senior Care | Warwickshire

from Rachel A (Daughter of Client) published on 8 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Unique Senior Care as a professional, genuinely caring, care provider company in Warwickshire. The carers they arranged at short notice for my dad to come in for an hour a day for several weeks following an operation were all lovely, compassionate, caring, very helpful and friendly
company too. Their service hugely helped my d1ad get back on his feet again in his 90s - would definitely recommend this type of service and option for anyone needing a bit more support and assistance at home, either temporarily or permanently. They came as a great personal recommendation and it was an enormous relief to find out about them and meet them.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you so much for your kind feedback. We're delighted to hear that our Caregivers made such a positive impact on your dad's recovery after his operation. I'll be sure to pass your comments on to the team - they'll be so pleased to hear how much their care and support meant to you both.
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Review of

Unique Senior Care | Warwickshire

from Rachel L (Daughter of Client) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience with Unique Senior Care has been wholly positive, from my initial enquiry to the ongoing support my Mum gets. The personal friendly approach to myself and Mum have made the process a great experience.
I would highly recommend them.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you so much for sharing this feedback. It's great to hear that everything has gone smoothly and that you've both felt well supported. I'll be sure to pass on your kind words to the team.
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Review of

Unique Senior Care | Warwickshire

from Julie B (Daughter-in-law of Client) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unique Senior Care are such a wonderful, well-organised and caring organisation. From our very first meeting with one of the staff members we felt we were in good hands and that my husband's parents would benefit from their care. The carer Unique Care selected was a real hit with both of them, and like
most elderly people they had initially resisted the idea that they needed help. They both looked forward to the carer's visits, and we felt she got a good balance of supporting their emotional needs (chat and a cuppa!) with chores that needed doing, e.g. cleaning and helping with shopping. When we had to change timings and frequency of the carer's visits due to my father-in-law going into hospital Unique Care bent over backwards to accommodate that, and we felt they genuinely cared about Mum and Dad. I would highly recommend Unique Care to anyone looking for a carer.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you so much for your thoughtful review. It's wonderful to hear that you felt supported from the very beginning and that the Caregiver was such a great match for your husband's parents. We're really glad we could make the process easier for you all, especially during the more challenging times. I'll certainly pass on your kind words to the team.
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Review of

Unique Senior Care | Warwickshire

from M T (Son of Client) published on 3 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found Unique to be actively engaged in my Dad's care. There is advice and follow up available, as well as the fundamentals being right, such as consistency in the actual visits. I feel confident that whenever I change plans they will be able to respond, and they are open to feedback and fielding
questions.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you so much for your kind words. We're really pleased to hear that you feel confident in the care our team is providing for your Dad. Consistency and responsiveness are very important to us, so it's great to know that you're experiencing this. Thanks again for sharing your experience.
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Review of

Unique Senior Care | Warwickshire

from Michael O (Son of Client) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's care has been very supportive through once-weekly home visits which include a fortnightly visit to the Dementia Cafe club in a particular care home.
This has provided my mother with an opportunity to meet new people and engage in conversation and activities.
Reply from Philip Maundrill, Director at Unique Senior Care | WarwickshireThank you for taking the time to share your experiences. I'm thrilled to hear how this weekly companionship has benefitted your mother and that she has been able to make new friends at the Dementia Cafe. This kind of social interaction makes all the difference. I'll be sure to pass on your words to the team.
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Awards / Recognitions (7)

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