Home Care Providers Owned by Unique Senior Care in Warwickshire

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Only the locations & reviews in Warwickshire for Unique Senior Care are being shown.

Unique Senior Care Locations in Warwickshire (1)

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1 Home Care Providers owned by Unique Senior Care in Warwickshire
Unique Senior Care | Warwickshire
Suite 5A & 5B, Hatton Rock Business Centre, Hatton Rock, Stratford-upon-Avon CV37 0NQ
9.679 Reviews
Unique Senior Care
Unique Senior Care | Warwickshire
"The ladies looking after my mother were genuinely caring, and she enjoyed their company. They were always conscientious and were kept well..."Read all 79 reviews

Unique Senior Care’s Warwickshire head office provides outstanding home care and live-in care services to support older people who would like to continue to live in the comfort of their own homes, for... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Unique Senior Care Reviews in Warwickshire (79)

9.8

Unique Senior Care has a Group Review Score of 9.8 (9.813) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Unique Senior Care must have a Review Score.

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Showing 79 reviews matching selected criteria
Review of Unique Senior Care | Warwickshire from Julia H (Daughter of Client) published on 29 May 2026 Submitted via Website
Overall Experience

The ladies looking after my mother were genuinely caring, and she enjoyed their company. They were always conscientious and were kept well informed of her needs as they changed. We appreciated their reliability and experience. Nyree was always available and very helpful, even when my mother's needs changed at short notice. Thank you.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for sharing this. It's reassuring to hear that your mother was supported by people she enjoyed spending time with and who were able to adapt as her needs changed. Having Caregivers who know someone well and understand what matters to them becomes especially important as circumstances...  

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Review of Unique Senior Care | Warwickshire from Catherine C (Daughter of Client) published on 22 May 2026 Submitted via Website
Overall Experience
The whole family was grateful to the lovely team of ladies from "Unique".
My mother became increasingly frail and these ladies enabled us to keep my mother comfortable and cared for at home as she wished to be.

The carers were honest, thoughtful, gentle, and cheerful. They cared not only for my mother's physical needs but also lifted her spirits. I can recommend "Unique"

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for sharing this feedback. During what was undoubtedly a difficult time, it's comforting to hear that your mother was able to remain at home, where she wanted to be, with the right support around her as her needs changed. It's also lovely to hear that the team brought warmth, kindness and encouragement alongside the practical care.

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Review of Unique Senior Care | Warwickshire from R W (Son of Client) published on 28 April 2026 Submitted via Website
Overall Experience
All the ladies who visit my father are excellent company for him and he really appreciates them.

On occasion, there seems to be a little confusion between the office and the ladies, as once or twice when I have cancelled a visit, it has not got through to the lady concerned and they have turned up, which must be frustrating for them. However, in general I am delighted and relieved that you are able to visit dad. Many thanks.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for sharing this, and for your kind comments about the team supporting your dad. It's good to hear how much he values their visits. We also appreciate you raising the communication issue. We understand how important it is that any changes are clearly passed on, and we'll take this on...  

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Review of Unique Senior Care | Warwickshire from Chris P (Client / Service User) published on 9 April 2026 Submitted via Website
Overall Experience

My expreince with unique care was very positive. The review of my needs conducted by Chantelle was excellent and not rushed. My actual carer over 3 days was Lindzy who was very helpful and friendly and understood my needs. She helped me tidy my office which gave me a psychological boost. She was good at conversation and good company.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for sharing this. It's good to hear your experience felt positive from the start. Taking the time to properly understand what's needed is important, so it's reassuring to hear the assessment felt thorough and unhurried. It's also great to hear how helpful your carer was over those few...  

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Review of Unique Senior Care | Warwickshire from Lynne D (Client / Service User) published on 8 April 2026 Submitted via Postal Card
Overall Experience

My husband, with dementia, and I have been coming to Cubbington Dementia Cafe for a couple of months. It is wonderful. The people are warm and welcoming. Activities are interesting, fun and sometimes a bit quirky. It has become a firm date in our weekly calendar. Thank you.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for sharing this. It's lovely to hear that you and your husband have found something you both enjoy and look forward to each week - that sense of routine and a warm, welcoming atmosphere can make such a difference. We're so pleased it's been a positive experience for you both.

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Review of Unique Senior Care | Warwickshire from David T (Client / Service User) published on 25 March 2026 Submitted via Website
Overall Experience
I receive great care from my Carer. I have been with Unique over 10 years now and all my Carers have been good but my present Carer is nothing short of excellent. Nothing is too much trouble for her. She helps me organise my life. She makes suggestions to make my life better. I look forward to her calls.
The only thing is Unique are rather expensive and the services you give are limited to home Care. The only other thing is you have taken me to hospital appointments.

I would like Unique to reduce their charges and expand their range of services. All without negative impacting on what you pay your Carers. I know it can be done as I have found another Company that has achieved this.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire
Thank you for taking the time to leave such an honest and thoughtful review. Being with us for over ten years is not something we take lightly, and your kind words about your current Caregiver will be very much appreciated. That consistency and day-to-day support is rally important.

We also...  

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Review of Unique Senior Care | Warwickshire from C M (Client / Service User) published on 25 March 2026 Submitted via Website
Overall Experience
The carers who attend to my needs are always friendly and understanding. They deal with all my personal care and meal requirements.
I always try to be as pleasant as possible and listen to what they tell me about what is happening in their own lives. As an elderly lady and with much life experience i sometimes offer advice. Luckily, I have not got dementia so fully understand what they are telling me.
Basically, I regard the carers as friends who come and help me.

I commenced using Unique in 2023 but after a couple of years changed to another Agency who offered a cheaper service. However, I quickly came to the conclusion that you get what you pay for and after 6 months I asked Unique to take me back, They happily agreed and I have been with them ever since.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for taking the time to share your experience. Your words will mean a great deal to the Caregivers who support you. Building a sense of familiarity and mutual respect over time is important, and it's good to hear how comfortable you feel with those who visit. We're also very glad to have you back with us, and we appreciate the trust you've placed in the team.

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Review of Unique Senior Care | Warwickshire from N J (Client / Service User) published on 17 February 2026 Submitted via Website
Overall Experience
I was a service user and experienced serious concerns around boundaries, finances, hygiene, and safeguarding. Personal belongings and deliveries were handled and opened without consent, instructions about private areas were ignored, and items of personal significance were damaged.
Hygiene practices were inconsistent and raised health concerns. The impact on my wellbeing was significant. When these issues were raised, the provider terminated the service at short notice rather than addressing the risks. This experience left me feeling unsafe and unsupported.

One member of staff always went above and beyond and I am grateful to her.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire
Thank you for your feedback. I'm very sorry to hear how this experience impacted your wellbeing.

Please be assured your concerns were taken seriously and carefully considered via formal internal review, in line with our policies. During the process, we aimed to communicate clearly and worked...  

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Review of Unique Senior Care | Warwickshire from A U (Son of Client) published on 28 January 2026 Submitted via Website
Overall Experience
Unique Care have been so helpful for my mother. My father was admitted to hospital just before Christmas after a fall and my mother was unable to cope alone.

Unique Care have been fantastic all round, starting with us quickly over the Christmas holiday and have always gone above and beyond to ensure my mother has had the care and support she needed over this difficult time - companionship, assist and support, whatever she needed to her help and to help her be with my dad over these difficult few weeks.

I've always found all the staff helpful and caring and they really have gone the extra mile for us.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for taking the time to share your experience.

Your comments will mean a lot to the Caregivers and wider team involved. Supporting families with practical, dependable care, especially when circumstances change, is a responsibility we take seriously, and it's good to know that this was reflected in the support provided.

Thank you for trusting us with your Mother's care.

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Review of Unique Senior Care | Warwickshire from Mark H (Son of Client) published on 16 January 2026 Submitted via Website
Overall Experience
We were recommended to Unique in July 2025 when my Mother (Dementia) came to live with us following the passing of my Father. From the outset Chanelle, who is the Care Supervisor based in Warwickshire was helpful and was able to offer great advice regarding the care on offer with Unique Senior Care.
In the past 6 months we have had 2 great ladies who have assisted with my Mother's personal care in addition to taking my Mother out on short trips for coffee and lunch. Our local National Trust properties have also been a welcome diversion for afternoon excursions when the weather allowed.
Unique Senior Care have also been brilliant stepping up to provide additional care when my Mother was waiting for and on return from a hip replacement in the latter pack of 2025.

Chanelle and her great Team of ladies have been so kind and just lovely to have around in our home.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire
Thank you for taking the time to leave such a thoughtful review. We can understand how difficult this period has been for your family, and it means a great deal to hear that you have felt supported along the way.

Chanelle and the Caregivers involved will really appreciate your kind words....  

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Review of Unique Senior Care | Warwickshire from Mark Y (Client / Service User) published on 9 January 2026 Submitted via Website
Overall Experience
After a series of falls I was finding it difficult to balance, so it was agreed that I should have support from Unique for an hour a week simply for walking.
I have come to know two carers in particular - Nannw and Chanelle - spending most of the time with Nannw.
They have both been very supportive when my balance has been unsure, and both have been extremely good company.

I could not have hoped for better or more amiable support.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for taking the time to share your experience. Recovering confidence after a series of falls can be hard, but it's great to hear how much that regular walking support has helped.

Nannw and Chanelle will be really pleased to read your kind words. Feeling supported and safe, as well as...  

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Review of Unique Senior Care | Warwickshire from David H (Son of Client) published on 19 November 2025 Submitted via Website
Overall Experience
Chose Unique based on thorough comparison with other care service providers and right from initial contact I knew I had made the right decision.
For me their responsiveness and engagement are excellent, providing that level of confidence that personal service really matters.

Still early days but already there is that reassurance that I've got a really good team of professionals who are there to support both parents and myself.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire
Thank you for taking the time to share this. I'm very pleased to hear how positive these early days have felt for you and your parents.

It means a great deal to know that the team's responsiveness and their approach from the outset have given you confidence. Hearing that you already feel supported...  

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Review of Unique Senior Care | Warwickshire from John C (Husband of Client) published on 28 October 2025 Submitted via Website
Overall Experience
Unique care take the time to understand what the client needs and the unique circumstances of the client.

Unique Care do respond to emergency situations and help to ensure the correct support is obtained.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for taking the time to share this. It means a lot to know our team's efforts to understand each person's situation and respond quickly when needed have made a difference.

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Review of Unique Senior Care | Warwickshire from S M (Daughter-in-law of Client) published on 23 June 2025 Submitted via Website
Overall Experience
Our family has received wonderful care over the last 8 months. Our main carer goes above and beyond, keeping the family up to date on a daily basis.
She has built up trust with my mother-in-law and goes above and beyond attending to her personal care even cutting her hair and nails. She supports the family by picking up shopping as the family lives too far away.

The carer goes above and beyond. We would be lost without her and would recommend her to other clients.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for such a thoughtful review. It's lovely to hear how well your Caregiver has settled in and the difference she's making - not just for your mother-in-law, but for your whole family. We know how much the little things matter, especially when family live far away. Your kind words will mean a lot to her and the team.

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Review of Unique Senior Care | Warwickshire from J J (Mother of Client) published on 12 March 2025 Submitted via Postal Card
Overall Experience

The carers are superb and couldn't be improved upon. The coordinator is excellent and support from the office has clearly improved - we get far less 'last minute dot com' and this is important for my daughter. The care transforms my daughter's life.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for your lovely feedback. It's great to hear how much the care is helping your daughter and that everything feels more organised for you. We really appreciate you taking the time to share your experience!

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Review of Unique Senior Care | Warwickshire from A F (Son of Client) published on 21 February 2025 Submitted via Website
Overall Experience

Carers were excellent; kind and professional - my father was always happy to see them. We started off with a couple of hours a week and expanded the number of hours as we needed them. Even when a carer was unable to attend, a replacement carer was found and fitted in within the same time frame. Really, no complaints.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for your kind words. It's lovely to hear that your father enjoyed seeing his Caregivers and that the support could adapt as needed. We know how important continuity of care is, so I'm glad to hear any changes were covered with minimal disruption.

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Review of Unique Senior Care | Warwickshire from I T (Wife of Client) published on 10 February 2025 Submitted via Postal Card
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I have found every helper to be kind, caring and more than happy to do whatever to make our lives easier. My husband often doesn't want to have a shower but they are very good at persuading him, which is excellent.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for sharing your experience. It's so important that care is provided with kindness, patience and respect, so I'm really pleased to hear that the team have helped to make things easier for you both. I'll be sure to pass on this feedback.

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Review of Unique Senior Care | Warwickshire from P H (Daughter of Client) published on 23 December 2024 Submitted via Website
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Unique have provided care to my mother at home for two hours each week. She has met kind caring individuals who help to cheer her up as well as providing the care she needs. The team is easy to contact when needed and respond quickly to queries and any changes we have had to make, even at short notice.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for sharing your experience. It's great to hear that our team has been a reliable support for your mother and that you've found us easy to contact and quick to assist with any changes. I'll be sure to share your kind words with the team.

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Review of Unique Senior Care | Warwickshire from Stephen T (Son of Client) published on 9 December 2024 Submitted via Website
Overall Experience
Excellent service from all staff and management. All the carers make a real effort with my parents, and communication is excellent.

The care has gradually increased over the past 12 months in terms of hours, and this has been easily managed with the team.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you for your kind words! We're so pleased to hear that you've had such a positive experience with our team. It's wonderful to know the care and communication have met your expectations, and we're glad the increase in hours has been managed smoothly.

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Review of Unique Senior Care | Warwickshire from Rachel A (Daughter of Client) published on 8 October 2024 Submitted via Website
Overall Experience

I highly recommend Unique Senior Care as a professional, genuinely caring, care provider company in Warwickshire. The carers they arranged at short notice for my dad to come in for an hour a day for several weeks following an operation were all lovely, compassionate, caring, very helpful and friendly company too. Their service hugely helped my d1ad get back on his feet again in his 90s - would definitely recommend this type of service and option for anyone needing a bit more support and assistance at home, either temporarily or permanently. They came as a great personal recommendation and it was an enormous relief to find out about them and meet them.

Reply from Philip Maundrill, Director at Unique Senior Care | Warwickshire

Thank you so much for your kind feedback. We're delighted to hear that our Caregivers made such a positive impact on your dad's recovery after his operation. I'll be sure to pass your comments on to the team - they'll be so pleased to hear how much their care and support meant to you both.

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Awards / Recognitions (13)

  • Recipient: Unique Senior CareDate: Friday 29 May 2026

  • Recipient: Unique Senior CareDate: Thursday 28 Aug 2025

  • Recipient: Unique Senior CareDate: Friday 30 May 2025

News (5)

News

  • Posted: Thursday 16 Apr 2026When looking into home care for yourself or someone close to you, it can be difficult to know where to begin. Most providers will say similar things. They talk about...

  • Posted: Thursday 16 Apr 2026We’re pleased to share that Unique Senior Care has received a Princess Royal Training Award for the third time. This latest award recognises the way live-in Caregivers are prepared to...

  • Posted: Thursday 16 Apr 2026We’ve taken a moment to pause this week as Unique Senior Care has been shortlisted for two categories at the Home Care Awards 2026: Excellence in Training and Excellence in...

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