Unique Senior Care | Warwickshire

Excellent carer well matched to our needs. Very diligent on arrival wanting to fully understand our normal schedule and particular things to be covered. Very caring and my wife really enjoyed the week with lots of interaction

My initial consultation involved two staff members and was pleasant, friendly and efficient. The first visit was very good. We'd established that my support would be simply to help me practise walking. This happens once a week and is working very well. I would particularly recommend Nannw and Chanelle, although it's noticeable that every member of Unique that I've met has been extremely helpful and friendly.

I cannot recommend Unique Care highly enough. All four carers that have helped me with my husband, who has advanced Dementia, could not be kinder. One plays cards with him so patiently, one cleans windows beautifully, and two notice things that may not be on the list I leave and just do them, among their other help to me. They take my husband for short walks and will even take our dog as well. I would not be happy or able to continue with my hobby if I did not feel comfortable leaving my husband with all these lovely carers. Nothing is too much trouble. The staff I speak to or email for bookings or help, who are in the office, are just so friendly and accommodating. I have recommended them to many of my friends who are in the same place as me. Recommendations are not something I do lightly.

As a family we have always felt supported by the admin team at USC, when nothing has been too much trouble, and our requests and queries have been dealt with quickly and efficiently.

The ladies looking after my mother were genuinely caring, and she enjoyed their company. They were always conscientious and were kept well informed of her needs as they changed. We appreciated their reliability and experience. Nyree was always available and very helpful, even when my mother's needs changed at short notice. Thank you.

The carers were honest, thoughtful, gentle, and cheerful. They cared not only for my mother's physical needs but also lifted her spirits. I can recommend "Unique"

On occasion, there seems to be a little confusion between the office and the ladies, as once or twice when I have cancelled a visit, it has not got through to the lady concerned and they have turned up, which must be frustrating for them. However, in general I am delighted and relieved that you are able to visit dad. Many thanks.

My expreince with unique care was very positive. The review of my needs conducted by Chantelle was excellent and not rushed. My actual carer over 3 days was Lindzy who was very helpful and friendly and understood my needs. She helped me tidy my office which gave me a psychological boost. She was good at conversation and good company.

My husband, with dementia, and I have been coming to Cubbington Dementia Cafe for a couple of months. It is wonderful. The people are warm and welcoming. Activities are interesting, fun and sometimes a bit quirky. It has become a firm date in our weekly calendar. Thank you.

I would like Unique to reduce their charges and expand their range of services. All without negative impacting on what you pay your Carers. I know it can be done as I have found another Company that has achieved this.

I commenced using Unique in 2023 but after a couple of years changed to another Agency who offered a cheaper service. However, I quickly came to the conclusion that you get what you pay for and after 6 months I asked Unique to take me back, They happily agreed and I have been with them ever since.

One member of staff always went above and beyond and I am grateful to her.

Unique Care have been fantastic all round, starting with us quickly over the Christmas holiday and have always gone above and beyond to ensure my mother has had the care and support she needed over this difficult time - companionship, assist and support, whatever she needed to her help and to help her be with my dad over these difficult few weeks.

I've always found all the staff helpful and caring and they really have gone the extra mile for us.

Chanelle and her great Team of ladies have been so kind and just lovely to have around in our home.

Still early days but already there is that reassurance that I've got a really good team of professionals who are there to support both parents and myself.

Unique Care do respond to emergency situations and help to ensure the correct support is obtained.

The carer goes above and beyond. We would be lost without her and would recommend her to other clients.

The carers are superb and couldn't be improved upon. The coordinator is excellent and support from the office has clearly improved - we get far less 'last minute dot com' and this is important for my daughter. The care transforms my daughter's life.

Carers were excellent; kind and professional - my father was always happy to see them. We started off with a couple of hours a week and expanded the number of hours as we needed them. Even when a carer was unable to attend, a replacement carer was found and fitted in within the same time frame. Really, no complaints.

I have found every helper to be kind, caring and more than happy to do whatever to make our lives easier. My husband often doesn't want to have a shower but they are very good at persuading him, which is excellent.