Home Care Providers Owned by Unique Senior Care in West Midlands
9.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Midlands for Unique Senior Care are showing below.
View the details of all 3 locations (with 204 reviews) owned by Unique Senior Care
Unique Senior Care Locations in West Midlands (2)
Unique Senior Care Solihull
9.9
67 reviews
1584-1586 High Street, Knowle, Solihull B93 0LF
"Just wanted to feedback on my Grandad Clems experience so far with your lovely carers. Becky has been exceptionally kind and he looks…" Read all 67 reviews
The Solihull branch of Unique Senior Care has been rated Outstanding by the Care Quality Commission (CQC) in August 2021. Unique Senior Care are the only home care provider in Solihull to be rated outstanding – CQC’s very highest rating. The Solihull… Read more about Unique Senior Care Solihull
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £41 / hour
- Live-in Care from £1,785 / week
Unique Senior Care | Coventry & Kenilworth
9.9
68 reviews
44 The Square, Kenilworth CV8 1EB
"I cannot fault this care company. The kindness, compassion and thoughtfulness shown during our time with them has been outstanding. We had…" Read all 68 reviews
The Coventry & Kenilworth branch of Unique Senior Care has been rated Outstanding twice by the Care Quality Commission (CQC) in October 2016 and October 2019. It is the only home care provider in Coventry and Warwickshire specialising in the elderly… Read more about Unique Senior Care | Coventry & Kenilworth
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £41 / hour
- Live-in Care from £1,785 / week
Unique Senior Care Reviews in West Midlands (135)
9.8
Unique Senior Care has a Group Review Score of 9.8 (9.845) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Unique Senior Care must have a Review Score.
Review of
Unique Senior Care | Coventry & Kenilworth
from Caroline P (Daughter of Client) published on 28 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot fault this care company. The kindness, compassion and thoughtfulness shown during our time with them has been outstanding. We had previously used them for another family member but my parents have been supported up to the point my father has had to go in a care home. They supported my mother
at the same time despite the care being for dad. Unique can show the others a thing or two to be honest at how care should be done. If only everybody lived up to your standards.
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Review of
Unique Senior Care Solihull
from Marianne C (Granddaughter of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Just wanted to feedback on my Grandad Clems experience so far with your lovely carers.
Becky has been exceptionally kind and he looks forward to her visiting. Her visits have made a real difference to not only his everyday life but his quality of life.
We wouldn't hesitate to recommend your care
agency and are very grateful for the support.
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Review of
Unique Senior Care Solihull
from D M (Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having listened carefully to the complex needs I described for my parents, a member of staff responded super quickly with exactly the right person at the times I'd requested. I couldn't recommend Unique Care Knowle highly enough for their empathetic, helpful and caring approach. They were flexible and
so fast that someone started in our home within 2 weeks of me contacting them. Thank you!
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Review of
Unique Senior Care | Coventry & Kenilworth
from Debbie C (Daughter of Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We have just started using Unique Senior Care to support both my parents. I'm genuinely impressed with the care provided by the team. The team are very professional and compassionate, and it is such a relief to know that my parents are being looked after by such competent and kind carers.
Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth
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Review of
Unique Senior Care Solihull
from Ann W (Daughter of Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been using Unique since January for my mum and have always found them to be faultless. Are always on time and work in a very professional but friendly way. Mum was reluctant in the first instance but the care she has received has improved her health and wellbeing and we don't have to worry about
her now. Thank you from all of us
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Review of
Unique Senior Care Solihull
from John H (Client) published on 11 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It is the first time I have used a carer it
was difficult choosing from a variety of
providers.
I am so pleased I chose Unique they
have been excellent from the start , the
carers are very willing and nothing is
too much trouble .
I can recommend Unique Senior Care
Solihull .
was difficult choosing from a variety of
providers.
I am so pleased I chose Unique they
have been excellent from the start , the
carers are very willing and nothing is
too much trouble .
I can recommend Unique Senior Care
Solihull .
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Review of
Unique Senior Care Solihull
from Caroline H (Daughter of Client) published on 8 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been so pleased with the care provided by Unique Senior Care. My mother has a core of four carers for days and nights, all of whom go above and beyond. The carers are so kind, professional and work incredibly hard to provide Mum with a comfortable and happy environment.
The structure of the
The structure of the
company is such that the carers are closely supported by the local care manager, who visits regularly.
We have used Unique for nine months to date and the whole experience has been a stark contrast to a previous agency we tried.
I highly recommend.
We have used Unique for nine months to date and the whole experience has been a stark contrast to a previous agency we tried.
I highly recommend.
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Review of
Unique Senior Care Solihull
from J R (Daughter of Client) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't say enough to show my appreciation of the unlimited care shown by the carer for mum. She is very proactive to the point that I don't have to worry about mum's needs because I know her carer will actually be looking for thing that need doing and not just be robotic on the basis.
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Review of
Unique Senior Care Solihull
from Susan W (Wife of Client) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have used Unique Care twice, the first time for a week of "live in care" and recently to help my husband in the last week of his life. On both occasions the response of management cannot be faulted and the carers have all been prompt, efficient, respectful and caring. He was compassionately cared
for and everyone made sure that I was supported at a difficult time. I wholeheartedly would recommend this company to anyone needing support.
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Review of
Unique Senior Care | Coventry & Kenilworth
from Robert H (Son of Client) published on 28 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum began to struggle with looking after herself at home so we engaged with Unique to supply carers for her. The quality of staff and the care they gave to Mum was fabulous. It meant Mum could send an extra 12 months in her own house prior to moving to a care home.
Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth
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Review of
Unique Senior Care | Coventry & Kenilworth
from Alison C (Brother of Client) published on 26 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were very impressed with the care given to our brother who has learning difficulties. They were brilliant with understanding his condition and great with caring for him. We couldn't fault anything from the office staff to the carers.
Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth
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Review of
Unique Senior Care Solihull
from M L (Son-in-law of Client) published on 10 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Weekly companionship visits since September 2024. This has been very useful, especially during the period of changing care homes! We value the support and feedback she provides to us. The office is excellent and changing to Unique Senior Care Solihull has made a huge difference to reducing our stress
levels.
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Review of
Unique Senior Care Solihull
from Karen H (Friend of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Set up care for elderly neighbour who was not very mobile and needed help with daily care.
Unique Senior Care Solihull provided exactly the kind of care that she needed and she couldn't be happier.
The carers are excellent and tend to her needs with 2 visits a day.
It's only been one week but the
Unique Senior Care Solihull provided exactly the kind of care that she needed and she couldn't be happier.
The carers are excellent and tend to her needs with 2 visits a day.
It's only been one week but the
difference it has made to my neighbors care and her mental well being is totally worth it.
Highly recommend their services.
Highly recommend their services.
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Review of
Unique Senior Care | Coventry & Kenilworth
from Gary S (Brother of Client) published on 13 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Unique Senior Care has been providing care for my sister for 2-3 years now, and I am continually impressed by the standard of care and the personalised approach to care. The carers are all very well trained and very understanding of a complex health problem. The office staff are all accessible and
very helpful indeed. I have no hesitation in recommending Unique.
Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth
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Review of
Unique Senior Care Solihull
from P R (Partner of Client) published on 6 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Unique Senior Care explained everything up front with no hidden charges. The assessment was done professionally. The Manager was very good and kept me informed. The carers were considerate and patient with my partner.
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Review of
Unique Senior Care | Coventry & Kenilworth
from Gillian W (Daughter of Client) published on 6 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Unique provide an hour of care four days a week for my elderly mother. The carers provide practical support within the home and are willing to pop to the shops if needed. The carers are a breath of fresh air for my mother and brighten her day considerably! The staff in the Kenilworth office are friendly
and supportive and have been so willing to provide extra help and advice as my mother's needs have changed.
Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & Kenilworth
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Review of
Unique Senior Care Solihull
from V F (Daughter of Client) published on 3 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've found the office and care staff at Unique to be brilliant over the last 6 months or so, which is what makes them stand out. Arranging care for loved ones can be stressful, but each person I've dealt with has been efficient, reassuring and helpful. I can't really thank the carers enough for the
practical and emotional assistance and reassurance they currently bring to my elderly dad. The quality of care provided is high, and office and care staff seem to take such pride in their work. Thank you Unique.
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Review of
Unique Senior Care Solihull
from Lawrence C (Husband of Client) published on 5 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We decided to use the services of Unique for my wife just over 3 months ago as I was struggling to look after her at the beginning and end of each day and Unique came highly recommended. From the moment we contacted them and met our manager we were confident we had made the right choice and this has
been confirmed by the excellent level of care my wife has received since. Unique's carers are very professional, keen to help and most of all they are very friendly and personable and have become part of our daily 'family' as we look forward to their visits. Nothing is too much trouble and they are reliable and trustworthy. So a big thank you to all the team from myself and my wife for helping us maintain a good standard of living.
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Review of
Unique Senior Care Solihull
from Andy K (Son of Client) published on 26 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the moment I made the initial enquiry, through to the day-to-day care provided for my mother, I have found Unique Care to be very professional in their approach, they communicate effectively and have provided carers that have bonded brilliantly with my mother. This has provided me with peace of
mind that my mother is being cared for by people we can trust.
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Review of
Unique Senior Care Solihull
from Gerry L (Son of Client) published on 7 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at Unique Senior Care have been excellent throughout everything. The carers have been outstanding and sensitive to our needs, and having care in place with Unique has been a big relief to the family. The care needs we require changed suddenly, and Unique was able to accommodate a request made
at a weekend for changes to care starting straight away. I would have no hesitation in recommending them.
Reply from Philip Maundrill, Director at Unique Senior Care Solihull
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Awards / Recognitions (7)
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