Only the locations & reviews in West Midlands for Unique Senior Care are being shown.
"I found Unique Senior Care in Knowle as I am often in the village. I live alone and needed someone to accompany me to a medical clinic for..."Read all 86 reviews
Unique Senior Care is a fully managed, CQC-rated Outstanding homecare provider (August 2021), specialising in live-in care across England and hourly care across the West Midlands. Unique Senior Care enable... Read more
Care Provided
"The team at Unique care are simply the best as my late father would say, there attention to detail and ability to change the care my dad..."Read all 88 reviews
The Coventry & Kenilworth branch of Unique Senior Care has been rated Outstanding twice by the Care Quality Commission (CQC) in October 2016 and October 2019. It is the only home care provider in Coventry... Read more
Care ProvidedUnique Senior Care has a Group Review Score of 9.8 (9.832) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Unique Senior Care must have a Review Score.
I can't thank them enough I would highly recommend them to anyone.
Thank you for such a kind review. I'm very pleased to hear how highly you thought of the care your father received. Being able to adapt care as someone's needs change is incredibly important, so it's particularly good to hear that this made a difference. I'll make sure your comments are passed on to the team.
I found Unique Senior Care in Knowle as I am often in the village. I live alone and needed someone to accompany me to a medical clinic for a cataract operation. The initial consultation was on their premises and very thorough, friendly and informative. This was followed by a visit to my home for further assessment of my exact needs, again very friendly and thorough. The carer arrived as agreed and on time to drive me to the appointment. She stayed at the clinic throughout, and I felt cared for. She took care to make sure I was safe and well enough to be at home alone before she left. I would recommend them.
Thank you for taking the time to leave this review. I'm so pleased we were able to help. From your first enquiry through to getting you safely home after your appointment, it was important that you felt supported every step of the way. Thank you for your recommendation, and I wish you all the best with your recovery from your cataract operation.
Unique Senior Care has been a real help with my dad, who has just reached the time when he needed to get some extra help at home. He has been very happy with the homecarers and they have all done a brilliant job of helping keep him up to date with jobs about the house and checking in on him regularly has been a real support. The staff and supervisors have all been very understanding, and all admin has been handled super efficiently.
Thank you for your kind words. It's good to know that, from introducing care through to the ongoing support, the whole experience has been a positive one for both you and your dad. It's easy to focus on the care itself, but making everything around it straightforward and well organised is just as...
I cannot recommend Unique highly enough. From day one, they took the time to understand our family's situation and created a high-quality, personalized care plan that fits our needs perfectly. Chanelle is our point of contact and has been amazing to work with, and caregivers like Grace and Naheed - along with the rest of their unique team - are incredibly kind, warm, and friendly. They make a stressful situation so much easier. Furthermore, their communication is excellent and they keep us constantly informed and are always quick to respond to any questions.
Thank you so much for your wonderful review and high recommendation
Hearing that we've been able to make a stressful situation easier for your family means everything to us. We're so proud of Chanelle for providing seamless communication, and of Grace, Naheed, and the rest of the team for...
Unique Care have only recently started to support my mother and provide care twice a day. The onboarding was made particularly easy, and the selection of a small team of carers made the process both easy for ourselves and, more importantly, for mum. The team in Kenilworth are thorough, proactive and communication between the parties has been excellent. Thank you for helping mum get the most enjoyment from continuing to live independently (with a little help!) at home.
Our main goal is always to support independence while providing...
Our carer was outstanding. She performed all of her tasks with enthusiasm, care and attention to detail. She has the most delightful personality, caring, funny and enthusiastic. She also knew, without prompting, when to be with us and when to give us some privacy. This was our first experience of live-in care, and it couldn't have been better.
Thank you for taking the time to leave this review. Beginning live-in care for the first time can bring a lot of uncertainty, so it's wonderful to know your experience was such a positive one. The thoughtfulness you've described, particularly around knowing when to be present and when to give your...
Phil
Thank you for taking the time to share this feedback. I'm so pleased the team were able to support you both and ease some of the pressure at what was undoubtedly a difficult time. Being able to spend more time simply being a mother and son is exactly what the right support should make possible. I'll be sure to pass on your kind words to the team.
Every member of the team treated my father with utter dignity and respect. Their reliability, patience and attention to detail made a tremendous difference to his recovery and overall wellbeing. They took the time to ensure my father didn't feel like he was losing any of his independence while accepting their help. We are truly grateful for the support they provided during a challenging period and would highly recommend this agency to anyone in need of care for a loved one.
Thank you for taking the time to share this feedback. It's great to hear that the team were able to support your father so well following his discharge from hospital and help make the transition home a positive one. I'm particularly pleased to hear that your father felt able to maintain his...
Shirley has been caring for my father for over 8 months and we couldn't be any happier. She is very efficient, kind and caring and attends to all his needs. He feels that she is part of the family as she has fit in so well with him. Even if she has completed all tasks required, she still completes the full time allocated with any other duties she feels need doing to help my father. He really looks forward to seeing her every day. We couldn't recommend them any higher than we do.
It is wonderful to hear how Shirley has made a positive difference to your father's life. Becoming a trusted part of the family is something we always hope our carers will achieve, and it is clear that Shirley has done exactly...
Rhys
Thank you for sharing this feedback. It's great to hear that the support has become something you can rely on without having to think about the details. Care should feel organised and well coordinated, not something that creates extra work or worry. I'm pleased this has been your experience and appreciate you taking the time to leave such positive feedback.
I am more than happy to recommend Unique for their professionalism and cheerful operation. Kind regards.
Thank you for your kind recommendation. It's great to hear that the team's professionalism and positive approach have stood out during your experience with us. Your feedback is very much appreciated
I have been with Unique for more than 2 years during which time I have had excellent service so I am happy to recommend them to others.
Thank you for sharing this. It's lovely to hear that you've had such a positive experience over the past two years. Your recommendation is really appreciated, and we're pleased the team have continued to provide support you can rely on.
Had an excellent care review meeting with Stephanie. She took on board some very specific needs that my family member has and was great at adding some creative suggestions for better enablement. Overall I am very pleased as ever with the level of service offered and excellent communication with the office and management team.
Thank you for sharing this feedback. It's great to hear that the review meeting felt helpful and that Stephanie took the time to properly understand your family member's needs. Finding practical ways to support independence and confidence is an important part of home care. I'm also pleased to hear...
i cannot recommend Unique Senior Care highly enough.
Thank you for taking the time to share this. It's great to hear that the team have been able to support your mother consistently over such a long period, particularly during times where care has needed to be arranged quickly. I'm pleased to hear how comfortable your mother feels with her Caregivers...
I thank the carers are wonderful, nothing short of angels. They do everything I need and willingly. I am happy with their timekeeping. I am delighted with Unique Senior Care. They treat me very well.
Thank you for such a lovely review. It's wonderful to hear how happy you are with your Caregivers and that you feel so well supported. The team will be delighted to know their care, reliability, and willingness to help are making a difference. I'll be sure to share your comments with the team.
Any carer who is prepared to listen to the Archers with him is a hero!
Thank you for taking the time to share this feedback. It's great to hear that things are working so well and your father is comfortable with the people supporting him. We also appreciate your honesty about the earlier changes - getting the right match is really important and it's something we work...
The time I've been with them - it has been a joy. On time, very helping with chores.
Thank you for sharing this review. It's lovely to hear that your experience has been such a positive one and that the visits have been reliable and helpful day to day. I'll be sure to share this feedback with the team.
Carer is very kind and helpful and always works hard. Carer is very good to me, brightens me up and helps me out with things. I always look forward to seeing her. Thank you for sending her regularly.
Thank you for sharing this feedback. It's lovely to hear how much you enjoy your Caregiver's visits and the positive impact she has on your day. Having someone you look forward to seeing is just as important as the practical support they provide - I'll be sure to pass on your kind words.
I would like to thank Unique Senior Care, for the care my Father received whilst he was on Palliative care. Especially to Hannah & Stephanie for altering the rota's, often at very short notice to accommodate Dad's changing needs, enabling him to stay at home. Special thanks to Urszula, Jas, Kelsey & Madhu for the amazing care & support they gave to dad & the family during his final days at home. We would not have been able to support Dad in his final wish to pass away at home without the support from the Unique Senior Care Staff. I would not hesitate in referring them to anyone needing care & I would highly recommend the service they offer.
Thank you for taking the time to share this feedback. We appreciate the trust you placed in us to support your Father during such an important time.
I'm so pleased Hannah and Stephanie were able to adjust things as your Father's needs changed, especially at short notice. That flexibility can...
Both my mom in law and me have found staff and volunteers who run the Memory Cafe at the church to be very kind, patient & helpful. We are both on a new learning journey with Alzheimer's and have been shown kindness. Thank you to all staff and volunteers who run the Memory Cafe. Thank you too for all the helpful and useful information provided. All is very much appreciated.
It's great to hear that both you and your mother-in-law have felt supported while you're finding your way through things. That early stage can feel like a lot to take in, so having the right people around you makes a difference. We're also pleased to hear the information has been helpful along the way. Thank you again for taking the time to leave this feedback.
When looking into home care for yourself or someone close to you, it can be difficult to know where to begin. Most providers will say similar things. They talk about...
We’re pleased to share that Unique Senior Care has received a Princess Royal Training Award for the third time. This latest award recognises the way live-in Caregivers are prepared to...
We’ve taken a moment to pause this week as Unique Senior Care has been shortlisted for two categories at the Home Care Awards 2026: Excellence in Training and Excellence in...
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