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Home Care Providers Owned by Unique Senior Care in West Midlands

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9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Unique Senior Care in West Midlands

Only the locations & reviews in West Midlands for Unique Senior Care are showing below.

View the details of all 3 locations (with 215 reviews) owned by Unique Senior Care

Unique Senior Care Locations in West Midlands (2)

2 Home Care Providers owned by Unique Senior Care in West Midlands
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Unique Senior Care Solihull
1584-1586 High Street, Knowle, Solihull B93 0LF 
9.9 71 reviews
Unique Senior Care Solihull, Solihull, West Midlands
"My mother has been diagnosed with vascular dementia and forgets quite often but when she attends the memory cafe, Solihull she loves it she…"   Read all 71 reviews
  • Visiting Care from £32 / hour
  • Live-in Care from £1,855 / week

The Solihull branch of Unique Senior Care has been rated Outstanding by the Care Quality Commission (CQC) in August 2021. Unique Senior Care are the only home care provider in Solihull to be rated ... Read more about Unique Senior Care Solihull

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Unique Senior Care | Coventry & Kenilworth
44 The Square, Kenilworth CV8 1EB 
9.7 70 reviews
Unique Senior Care | Coventry & Kenilworth, Kenilworth, West Midlands
"I could not ask for better care. Carers always willing to respect and carry out my requests with a smile. Every need is met.…"   Read all 70 reviews
  • Visiting Care from £32 / hour
  • Live-in Care from £1,885 / week

The Coventry & Kenilworth branch of Unique Senior Care has been rated Outstanding twice by the Care Quality Commission (CQC) in October 2016 and October 2019. It is the only home care provider in ... Read more about Unique Senior Care | Coventry & Kenilworth

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Unique Senior Care Reviews in West Midlands (141)

9.7

Unique Senior Care has a Group Review Score of 9.7 (9.747) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Unique Senior Care must have a Review Score.

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Review of

Unique Senior Care Solihull

from Gail L (Daughter of Client) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been diagnosed with vascular dementia and forgets quite often but when she attends the memory cafe, Solihull she loves it she interacts with service users and staff I've never seen her so happy to be anywhere. Big thank you to all the staff involved there.
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThank you for taking the time to leave this review.
It's really lovely to hear how much your Mother enjoys coming along to the Solihull Memory Cafe. The team put a lot of care into creating a relaxed and welcoming space, so your comments will mean a great deal to them.
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Review of

Unique Senior Care Solihull

from Megan S (Wife of Client) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I look forward to Thursdays for my husband, who unable to do much is contented. For me to meet and converse with other carers to enjoy meeting others in a similar position is a lifeline.
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThank you for taking the time to leave a review. We're pleased to know that the support around you has been helpful and that it's provided something positive in your week. Creating dependable support for both individuals and families is really important to us.
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Review of

Unique Senior Care | Coventry & Kenilworth

from R G (Client) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not ask for better care. Carers always willing to respect and carry out my requests with a smile. Every need is met.
Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & KenilworthThank you for sharing this. It's so good to hear that you feel well cared for and that the Carers are meeting your needs with kindness and respect. That is exactly how care should feel day to day. We truly appreciate you taking the time to leave a review.
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Review of

Unique Senior Care Solihull

from S D (Daughter of Client) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All aspects of the care provision have met or exceeded my expectations. The administrative aspects have been excellent - responsive, timely and supportive. The care givers are always punctual, friendly and similarly responsive. My mum regularly reports that the carers are "lovely". I never have any
concerns when I know that the carers are with my mum.
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThank you for taking the time to leave this review. It's really reassuring to hear that both the care itself and the support behind the scenes have worked well for you. The Caregivers will be very pleased to know your Mother feels comfortable with them, and that you can feel at ease when they're there.
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Review of

Unique Senior Care Solihull

from H L (Daughter of Client) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unique Senior Care are a fantastic care agency. The carers are all lovely, warm people who really do care. They give mum time to talk about how her day is going and they try to help when she is not feeling her best. Mum has complex needs and is very particular about how things are done but Unique carers
do their best to make mum feel supported and comfortable.
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThank you for taking the time to leave this review. It has been a privilege to support your Mother over the past five years. The Caregivers involved will really appreciate your kind words, particularly around taking time, listening, and adapting to what feels right for her day to day.
That understanding and familiarity builds over time, and it's good to know it has helped your Mother feel comfortable in her own home. Thank you for continuing to place your trust in us.
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Review of

Unique Senior Care | Coventry & Kenilworth

from K S (Daughter of Client) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is 91, frail yet independent and started to experience memory behaviours in Sept 2025 that caused me concern. I live 80 miles away and manage a serious unpredictable disease myself.
It became apparent mum needed care input and she expressed strongly she wanted to stay at home. I read the report
for Unique Care from the cqc and it matched my ethos for my mum which was to keep her independent and free thinking whilst taking care of her basic needs, preparing food, eating and drinking, companionship and safety.
Hannah undertook a thorough holistic assessment of my mum in such a way that mum felt calm and was given time to ask questions because of Hannah's approach. Hannah has remained a consistent, compassionate, knowledgable team leader throughout. I trust her implicitly. The carer rota provides v high levels of continuity and mum loves her carers who promote her independence, are so professional and are experts in caring for the older frail person without judgement.
Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & KenilworthThank you for taking the time to share your experience. Hannah and the Caregivers involved will really value your kind words. Providing calm, consistent support and maintaining independence at home are things we work hard to get right, so it is reassuring to hear that this has been reflected in the care provided.
Hourly care can be especially important when families are supporting from a distance, and we're pleased it has helped your Mother remain at home in a way that feels right for her. Thank you for placing your trust in us.
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Review of

Unique Senior Care Solihull

from Olga B (Mother of Client) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I took the decision to look for Live in care for my adult son, who is living with down syndrome, when visits during the day no longer met his needs. I am an elderly parent and needed help to support my son. I knew that finding the right people would be key. Finding the first Caregiver with Unique Senior
Care was quick. I met with the assessor who visited me and my son to assess all my sons needs. Finding a caregiver to work opposite the caregiver already in place took some time due to finding the right person for my son. I had doubts at times that I was doing the right thing for my son. Then I met Sophie the Head of Live in who came to my home. Sophie put a plan in place with my full involvement and supported me to find that right caregiver for my son. Today we now have 2 regular Caregivers that feel like family. I no longer have to worry, I know I have done the right thing for my son. My son is happy and I can see he is happy. It works for us and they are helpful to me too ..
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThank you for sharing such a thoughtful and heartfelt review. It's clear how much care and consideration went into your decision, and we're so pleased to know that live-in care has brought the right balance of support for both you and your son. It's lovely to hear that things now feel settled with two regular Caregivers who fit so well into family life. Knowing your son is happy and that you have peace of mind means a great deal to us all.
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Review of

Unique Senior Care | Coventry & Kenilworth

from Caroline P (Daughter of Client) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault this care company. The kindness, compassion and thoughtfulness shown during our time with them has been outstanding. We had previously used them for another family member but my parents have been supported up to the point my father has had to go in a care home. They supported my mother
at the same time despite the care being for dad. Unique can show the others a thing or two to be honest at how care should be done. If only everybody lived up to your standards.
Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & KenilworthThank you for taking the time to write this. It's reassuring to know your parents had the care and support they needed, and that your mother felt included throughout. We're glad our team could help make things a little easier for your family and I'll be sure to pass on your kind words.
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Review of

Unique Senior Care Solihull

from Marianne C (Granddaughter of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just wanted to feedback on my Grandad Clems experience so far with your lovely carers.


Becky has been exceptionally kind and he looks forward to her visiting. Her visits have made a real difference to not only his everyday life but his quality of life.


We wouldn't hesitate to recommend your care

agency and are very grateful for the support.
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThank you so much for your kind words about your Grandad's care. It's lovely to hear that he enjoys Becky's visits and that her support has made such a positive difference to his daily life.

We'll make sure Becky sees your message. She'll be delighted to know how much her kindness and care are appreciated.

Thank you again for taking the time to share your feedback and for recommending us.
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Review of

Unique Senior Care Solihull

from D M (Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having listened carefully to the complex needs I described for my parents, a member of staff responded super quickly with exactly the right person at the times I'd requested. I couldn't recommend Unique Care Knowle highly enough for their empathetic, helpful and caring approach. They were flexible and
so fast that someone started in our home within 2 weeks of me contacting them. Thank you!
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThank you for sharing this review - it really does mean a lot. We know how important it is to get the right support in place quickly, especially when theres a lot to think about. We're so pleased we could help at the right time, and that the match has worked well for your family. Well pass your kind words on to the team in Knowle.
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Review of

Unique Senior Care | Coventry & Kenilworth

from Debbie C (Daughter of Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have just started using Unique Senior Care to support both my parents. I'm genuinely impressed with the care provided by the team. The team are very professional and compassionate, and it is such a relief to know that my parents are being looked after by such competent and kind carers.
Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & KenilworthThank you for your kind words. We're so pleased to hear that the early experience has been a positive one and that your parents are feeling well supported. It means a lot to know the team's professionalism and compassion have made a difference - we'll be sure to pass this on to them.
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Review of

Unique Senior Care Solihull

from Ann W (Daughter of Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Unique since January for my mum and have always found them to be faultless. Are always on time and work in a very professional but friendly way. Mum was reluctant in the first instance but the care she has received has improved her health and wellbeing and we don't have to worry about
her now. Thank you from all of us
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThank you so much for your lovely feedback. It's wonderful to hear how hourly care has supported your mum's health and wellbeing, especially after a hesitant start. We're really glad it's brought you all some peace of mind. We'll make sure the team hears your kind words.
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Review of

Unique Senior Care Solihull

from John H (Client) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is the first time I have used a carer it
was difficult choosing from a variety of
providers.
I am so pleased I chose Unique they
have been excellent from the start , the
carers are very willing and nothing is
too much trouble .
I can recommend Unique Senior Care
Solihull .
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThank you so much for your kind words. We're really pleased to hear that your first experience arranging hourly care has gone smoothly. Choosing the right support can be a big decision, especially when it's all new. It's lovely to know our Caregivers have made things feel that bit easier.
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Review of

Unique Senior Care Solihull

from Caroline H (Daughter of Client) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so pleased with the care provided by Unique Senior Care. My mother has a core of four carers for days and nights, all of whom go above and beyond. The carers are so kind, professional and work incredibly hard to provide Mum with a comfortable and happy environment.
The structure of the
company is such that the carers are closely supported by the local care manager, who visits regularly.
We have used Unique for nine months to date and the whole experience has been a stark contrast to a previous agency we tried.
I highly recommend.
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThanks so much for sharing your experience. Live-in care really does work best when there's a small, familiar team around someone, backed by steady support behind the scenes to keep everything running smoothly. We're so glad it's felt like the right fit after what you'd been through before, and we really appreciate your kind words.
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Review of

Unique Senior Care Solihull

from J R (Daughter of Client) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't say enough to show my appreciation of the unlimited care shown by the carer for mum. She is very proactive to the point that I don't have to worry about mum's needs because I know her carer will actually be looking for thing that need doing and not just be robotic on the basis.
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThank you so much for your kind words. It's wonderful to hear how much confidence you have in your mum's caregiver and the proactive support she provides. That's exactly what good visiting care should feel like - knowing your loved one is in safe hands without you having to worry. We really appreciate you sharing your experience.
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Review of

Unique Senior Care Solihull

from Susan W (Wife of Client) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have used Unique Care twice, the first time for a week of "live in care" and recently to help my husband in the last week of his life. On both occasions the response of management cannot be faulted and the carers have all been prompt, efficient, respectful and caring. He was compassionately cared
for and everyone made sure that I was supported at a difficult time. I wholeheartedly would recommend this company to anyone needing support.
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThank you for sharing your experience. We're so sorry for your loss and truly appreciate your kind words. It means a lot to know that both our live-in and visiting care teams could support you and your husband when you needed it most. Making sure families feel cared for is so important to us, and we're grateful we could be there for you.
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Review of

Unique Senior Care | Coventry & Kenilworth

from Robert H (Son of Client) published on 28 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum began to struggle with looking after herself at home so we engaged with Unique to supply carers for her. The quality of staff and the care they gave to Mum was fabulous. It meant Mum could send an extra 12 months in her own house prior to moving to a care home.
Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & KenilworthThank you for sharing your experience. We're so pleased our carers could support your mum, allowing her to stay in her own home longer. I'll be sure to pass this feedback on.
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Review of

Unique Senior Care | Coventry & Kenilworth

from Alison C (Brother of Client) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very impressed with the care given to our brother who has learning difficulties. They were brilliant with understanding his condition and great with caring for him. We couldn't fault anything from the office staff to the carers.
Reply from Philip Maundrill, Director at Unique Senior Care | Coventry & KenilworthThank you so much for your kind words. It's great to hear that our team provided the right care and support for your brother. We know how important it is to truly understand each person's needs, so it means a lot to know they made a difference. I'll make sure to pass your feedback on to the team!
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Review of

Unique Senior Care Solihull

from M L (Son-in-law of Client) published on 10 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Weekly companionship visits since September 2024. This has been very useful, especially during the period of changing care homes! We value the support and feedback she provides to us. The office is excellent and changing to Unique Senior Care Solihull has made a huge difference to reducing our stress
levels.
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThank you for your kind words. I'm so pleased to hear that our support has made a difference during what can be a challenging time. It's great to know that the companionship visits have been helpful and I'll be sure to pass your feedback on to the team.
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Review of

Unique Senior Care Solihull

from Karen H (Friend of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Set up care for elderly neighbour who was not very mobile and needed help with daily care.
Unique Senior Care Solihull provided exactly the kind of care that she needed and she couldn't be happier.
The carers are excellent and tend to her needs with 2 visits a day.
It's only been one week but the
difference it has made to my neighbors care and her mental well being is totally worth it.
Highly recommend their services.
Reply from Philip Maundrill, Director at Unique Senior Care SolihullThank you for taking the time to share this feedback. It's great to hear that the care is already making such a positive impact on your neighbor's well-being. Feeling safe, supported and cared for can make all the difference and we're so pleased she's happy with the support she's receiving. We really appreciate your recommendation.
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Awards / Recognitions (7)

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