Unique Senior Care

Any carer who is prepared to listen to the Archers with him is a hero!

The time I've been with them - it has been a joy. On time, very helping with chores.

Both my mom in law and me have found staff and volunteers who run the Memory Cafe at the church to be very kind, patient & helpful. We are both on a new learning journey with Alzheimer's and have been shown kindness. Thank you to all staff and volunteers who run the Memory Cafe. Thank you too for all the helpful and useful information provided. All is very much appreciated.

Our experience of unique is very positive. Their service and care provided is excellent and find them very flexible and supportive. We would highly recommend to others.

My wife has dementia, we are both in our mid 80's and I needed some help. Unique have been brilliant. Everything I said we needed has been provided in a friendly, professional and cheerful manner. I was concerned that my wife would struggle to accept help but the lady who comes is the same one each time, which was something we requested, has built up a good relationship with her. She was resistant at first but, she is now happier to accept the much needed help. My wife has good and bad days. The bad days are managed very respectfully by the carer and she can usually persuade my wife to agree to some help.

First and foremost, if you're in the area and you're looking for the very best of carers for your families, look no further, you've found them!

One of my grandparents has severe mobility issues, and the other has Dementia (due to L.O.A), and we reached a point in January 2026 where we had to look for carers, and we found Unique.

They're rated the highest they can be with the CQC and it absolutely shows, they're so very attentive and I can't put into words the level of reassurance I feel when they are round.

I live on the other side of the country so the fact I feel comfortable travelling up and down every week is a testament to the care they provide. They ensure both my grandparents eat well; are clean, have a clean house, are washed, go to the shops with them and most importantly they take time to talk and understand their emotional needs as well.

They are well, well, well, worth the cost and I implore you, if you are looking for carers for your loved ones, please choose Unique.

Vic and I started to attend the Knowle + Dorridge memory cafe in the early days. We did not know what to expect and Vic was somewhat reluctant at the thought. From the very moment we walked through the door, we were made so welcome both by 'Unique' staff + the wonderful team of volunteers. The activities are well planned + very enjoyable - assigned to stimulate the mind in various ways. The talks are invariably interesting, themed crafts enhance achievement feelings, therapy dog is very calming. Brilliant for carers.

Staff very welcoming, friendly and very knowledgeable regarding what the clients, family and friends need. The whole morning is relaxed, and lots of different activities every week for all of us to do and join in with, it's a lot of fun for everyone. Thank you to all the staff who give up their time every week to look after us, and of course, the volunteers who also give p their time every week.

My mother has been diagnosed with vascular dementia and forgets quite often but when she attends the memory cafe, Solihull she loves it she interacts with service users and staff I've never seen her so happy to be anywhere. Big thank you to all the staff involved there.

I look forward to Thursdays for my husband, who unable to do much is contented. For me to meet and converse with other carers to enjoy meeting others in a similar position is a lifeline.

All aspects of the care provision have met or exceeded my expectations. The administrative aspects have been excellent - responsive, timely and supportive. The care givers are always punctual, friendly and similarly responsive. My mum regularly reports that the carers are "lovely". I never have any concerns when I know that the carers are with my mum.

Unique Senior Care are a fantastic care agency. The carers are all lovely, warm people who really do care. They give mum time to talk about how her day is going and they try to help when she is not feeling her best. Mum has complex needs and is very particular about how things are done but Unique carers do their best to make mum feel supported and comfortable.

I took the decision to look for Live in care for my adult son, who is living with down syndrome, when visits during the day no longer met his needs. I am an elderly parent and needed help to support my son. I knew that finding the right people would be key. Finding the first Caregiver with Unique Senior Care was quick. I met with the assessor who visited me and my son to assess all my sons needs. Finding a caregiver to work opposite the caregiver already in place took some time due to finding the right person for my son. I had doubts at times that I was doing the right thing for my son. Then I met Sophie the Head of Live in who came to my home. Sophie put a plan in place with my full involvement and supported me to find that right caregiver for my son. Today we now have 2 regular Caregivers that feel like family. I no longer have to worry, I know I have done the right thing for my son. My son is happy and I can see he is happy. It works for us and they are helpful to me too ..

Just wanted to feedback on my Grandad Clems experience so far with your lovely carers.

Becky has been exceptionally kind and he looks forward to her visiting. Her visits have made a real difference to not only his everyday life but his quality of life.

We wouldn't hesitate to recommend your care agency and are very grateful for the support.

Having listened carefully to the complex needs I described for my parents, a member of staff responded super quickly with exactly the right person at the times I'd requested. I couldn't recommend Unique Care Knowle highly enough for their empathetic, helpful and caring approach. They were flexible and so fast that someone started in our home within 2 weeks of me contacting them. Thank you!

I have been using Unique since January for my mum and have always found them to be faultless. Are always on time and work in a very professional but friendly way. Mum was reluctant in the first instance but the care she has received has improved her health and wellbeing and we don't have to worry about her now. Thank you from all of us

Solihull .

I highly recommend.

I can't say enough to show my appreciation of the unlimited care shown by the carer for mum. She is very proactive to the point that I don't have to worry about mum's needs because I know her carer will actually be looking for thing that need doing and not just be robotic on the basis.

I have used Unique Care twice, the first time for a week of "live in care" and recently to help my husband in the last week of his life. On both occasions the response of management cannot be faulted and the carers have all been prompt, efficient, respectful and caring. He was compassionately cared for and everyone made sure that I was supported at a difficult time. I wholeheartedly would recommend this company to anyone needing support.