Unique Senior Care explained everything up front with no hidden charges.P R(Partner of Client/Service User)
The staff at Unique Senior Care have been wonderful right from the startRachel H(Niece of Client/Service User)
provided me with peace of mind that my mother is being cared for by people we can trustAndy K(Son of Client/Service User)
Unique Senior Care explained everything up front with no hidden charges.P R(Partner of Client/Service User)
The staff at Unique Senior Care have been wonderful right from the startRachel H(Niece of Client/Service User)
provided me with peace of mind that my mother is being cared for by people we can trustAndy K(Son of Client/Service User)
Unique Senior Care is a fully managed, CQC-rated Outstanding homecare provider (August 2021), specialising in live-in care across England and hourly care across the West Midlands. Unique Senior Care enable people to remain safely and comfortably in their own homes with continuous one-to-one support, preserving independence, dignity, and familiar routines.
Live-in care provides consistent, round-the-clock support from a dedicated Caregiver. This includes personal care, medication support, mobility assistance, meal preparation, companionship,...
Care Provided by Unique Senior Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £32
- Weekly Live-in Care Fees: from £1,855
At Unique Senior Care we offer a clear and straightforward pricing structure for our live-in care services. We aim to provide the very best care that reflects our outstanding service standards. Our fees cover your complete care service, including the initial consultation, provision of care above and management of our service. There are no additional fees for your Caregiver's travel to and from your home (additional trips i.e shopping, appointments, leisure are chargeable at 50p per mile) For your fully personalised care package quote, please get in touch with one of our friendly and expert care advisors or discover more on our website.
Contact Unique Senior Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Unique Senior Care
- Private Owned
Person in charge
- Kara Cave and Sophie Ledbrooke (Registered Manager)
Unique Senior Care Reviews (84)
Unique Senior Care has a Review Score of 10 (9.966) out of 10, based on 40 reviews in the last 2 years.
Over all time Unique Senior Care has 84 reviews.
I have been using Unique since January for my mum and have always found them to be faultless. Are always on time and work in a very professional but friendly way. Mum was reluctant in the first instance but the care she has received has improved her health and wellbeing and we don't have to worry about her now. Thank you from all of us
Thank you so much for your lovely feedback. It's wonderful to hear how hourly care has supported your mum's health and wellbeing, especially after a hesitant start. We're really glad it's brought you all some peace of mind. We'll make sure the team hears your kind words.
was difficult choosing from a variety of
providers.
I am so pleased I chose Unique they
have been excellent from the start , the
carers are very willing and nothing is
too much trouble .
I can recommend Unique Senior Care
Solihull .
Thank you so much for your kind words. We're really pleased to hear that your first experience arranging hourly care has gone smoothly. Choosing the right support can be a big decision, especially when it's all new. It's lovely to know our Caregivers have made things feel that bit easier.
The structure of the company is such that the carers are closely supported by the local care manager, who visits regularly.
We have used Unique for nine months to date and the whole experience has been a stark contrast to a previous agency we tried.
I highly recommend.
Thanks so much for sharing your experience. Live-in care really does work best when there's a small, familiar team around someone, backed by steady support behind the scenes to keep everything running smoothly. We're so glad it's felt like the right fit after what you'd been through before, and we really appreciate your kind words.
I can't say enough to show my appreciation of the unlimited care shown by the carer for mum. She is very proactive to the point that I don't have to worry about mum's needs because I know her carer will actually be looking for thing that need doing and not just be robotic on the basis.
Thank you so much for your kind words. It's wonderful to hear how much confidence you have in your mum's caregiver and the proactive support she provides. That's exactly what good visiting care should feel like - knowing your loved one is in safe hands without you having to worry. We really appreciate you sharing your experience.
I have used Unique Care twice, the first time for a week of "live in care" and recently to help my husband in the last week of his life. On both occasions the response of management cannot be faulted and the carers have all been prompt, efficient, respectful and caring. He was compassionately cared for and everyone made sure that I was supported at a difficult time. I wholeheartedly would recommend this company to anyone needing support.
Thank you for sharing your experience. We're so sorry for your loss and truly appreciate your kind words. It means a lot to know that both our live-in and visiting care teams could support you and your husband when you needed it most. Making sure families feel cared for is so important to us, and we're grateful we could be there for you.
Weekly companionship visits since September 2024. This has been very useful, especially during the period of changing care homes! We value the support and feedback she provides to us. The office is excellent and changing to Unique Senior Care Solihull has made a huge difference to reducing our stress levels.
Thank you for your kind words. I'm so pleased to hear that our support has made a difference during what can be a challenging time. It's great to know that the companionship visits have been helpful and I'll be sure to pass your feedback on to the team.
Unique Senior Care Solihull provided exactly the kind of care that she needed and she couldn't be happier.
The carers are excellent and tend to her needs with 2 visits a day.
It's only been one week but the difference it has made to my neighbors care and her mental well being is totally worth it.
Highly recommend their services.
Thank you for taking the time to share this feedback. It's great to hear that the care is already making such a positive impact on your neighbor's well-being. Feeling safe, supported and cared for can make all the difference and we're so pleased she's happy with the support she's receiving. We really appreciate your recommendation.
Unique Senior Care explained everything up front with no hidden charges. The assessment was done professionally. The Manager was very good and kept me informed. The carers were considerate and patient with my partner.
Thank you for leaving this kind review. We always aim to be transparent and ensure that getting care in place is made as easy as possible. It's wonderful to know your partner has been cared for with kindness and patience and I'll be sure to pass on your feedback.
I've found the office and care staff at Unique to be brilliant over the last 6 months or so, which is what makes them stand out. Arranging care for loved ones can be stressful, but each person I've dealt with has been efficient, reassuring and helpful. I can't really thank the carers enough for the practical and emotional assistance and reassurance they currently bring to my elderly dad. The quality of care provided is high, and office and care staff seem to take such pride in their work. Thank you Unique.
Thank you for sharing this feedback. We know how overwhelming finding and arranging the right care can be, so I'm glad we've been able to help you throughout this process. It's great to hear that both our office and care teams have made a positive difference for you and your dad. I'll be sure to share your kind words with them.
We decided to use the services of Unique for my wife just over 3 months ago as I was struggling to look after her at the beginning and end of each day and Unique came highly recommended. From the moment we contacted them and met our manager we were confident we had made the right choice and this has been confirmed by the excellent level of care my wife has received since. Unique's carers are very professional, keen to help and most of all they are very friendly and personable and have become part of our daily 'family' as we look forward to their visits. Nothing is too much trouble and they are reliable and trustworthy. So a big thank you to all the team from myself and my wife for helping us maintain a good standard of living.
Thank you for your kind words. We're delighted to hear that our Caregivers have become such a valued part of your daily life and that their support has made a real difference for you and your wife. Your feedback about their professionalism, friendliness, and reliability means a great deal to us and the team.
From the moment I made the initial enquiry, through to the day-to-day care provided for my mother, I have found Unique Care to be very professional in their approach, they communicate effectively and have provided carers that have bonded brilliantly with my mother. This has provided me with peace of mind that my mother is being cared for by people we can trust.
Thank you for your kind words. It's wonderful to hear how well the caregivers have bonded with your mother and that you feel she's in safe hands. We'll be sure to share your lovely feedback with the team!
The staff at Unique Senior Care have been excellent throughout everything. The carers have been outstanding and sensitive to our needs, and having care in place with Unique has been a big relief to the family. The care needs we require changed suddenly, and Unique was able to accommodate a request made at a weekend for changes to care starting straight away. I would have no hesitation in recommending them.
Thank you so much for your kind words. We're really pleased to hear that our team has been able to support your family through these changes and bring you some relief. Responding quickly to changing needs is something we always aim for, and it's wonderful to hear that we could help when it matters most. I'll be sure to pass on your feedback to the team!
My wife's live-in carer has transformed both of our lives. I no longer feel overwhelmed by providing personal care and doing all the household tasks myself and my wife is happier because she has a companion and I am not so irritable.
Thank you very much for your kind words. Our goal with live-in care is to make life easier for both the individual receiving care and their family, so it's wonderful to hear that your wife's carer has made such a positive difference. We're pleased to know she's happier, and that you are feeling less overwhelmed. I'll be sure to pass on your feedback to the team.
The staff at Unique Senior Care have been wonderful right from the start; sympathetic, practical and understanding of both my uncle's needs and also my own. The level of care is fantastic. It is a huge relief for us as we do not live locally. I cannot recommend them highly enough.
Thank you so much for your lovely review. We're delighted to hear that our team has been able to support both you and your uncle in a way that makes such a positive difference. It's great to know that we've been able to offer you peace of mind, especially with being further away. Your recommendation means a lot to us.
We wouldn't hesitate to recommend Unique from the initial visit by Management, so friendly, personable and also moving forward we had to make a few changes which were done over the phone effortlessly.
Thank you Unique.
Thank you so much for your kind words. We're really glad that you felt your mum was in good hands - that's always our top priority. It's also wonderful to hear that the team made the whole process, including any changes, feel easy and stress-free. I'll be sure to pass on your comments.
We are so pleased for the care for my elderly mother. We are new to this and feel supported throughout every stage of this. A particular staff member and her staff have been wonderful and I would definitely recommend Unique as I feel the level of care is fantastic.
Thank you so much for your kind words. We're really happy to hear that you feel supported and that your mother is receiving the care she deserves. It's wonderful to know that our team, particularly the staff member you've mentioned, has made such a positive impact.
Unique has provided excellent care for my mum in a range of different circumstances and degrees of need. They've also been very flexible in providing night carers for Mum in terms of her personal preferences. I couldn't fault their service.
Thank you for sharing this feedback. We're really pleased to hear that we've been able to support your mum through her different needs and that our flexibility in arranging night care has worked well for her. It's important to us that we find the right fit for each person, so we're glad this has made a difference.
My mother has been receiving excellent care from Unique for a very long period. She has just returned from a short hospital treatment programme and I have had a conversation in the office regarding potential extra care ready as soon as Mum needs it. Thank you.
Thank you for sharing your feedback. It's wonderful to hear your mum has been so well supported by our team. We're ready to provide any additional care whenever she needs it, and we'll continue to be here to ensure she stays comfortable.
I was very impressed with Unique Senior Care from the outset when I saw a video on their site setting out clearly their support packages with prices. After my initial phone call I was quickly put in touch with the new client manager and arrangements made for her to visit my father. Lots of details were taken at this visit then I was sent videos of potential caregivers who seemed a very good match. On 9th September the caregiver arrived and a registered manager called in shortly after to check that everything was in place. A placement manager is due to visit next week to ensure that all continues to go well. I have felt supported throughout the process and very happy with the choice of caregiver. My father has been treated with respect and kindness by everyone concerned.
Thank you for sharing your experience. It's great to hear that the process has been smooth and that you've felt supported throughout - that's exactly what we aim for. We're so glad the Caregiver feels like a good match for your father too, as that's such an important aspect of great care. Thanks again and I'll be sure to pass your kind words on to the team.
All her needs were met and in fact, the carers went above and beyond in terms of pressure care management, swallow problem management, and end-of-life care.
They were supportive both to my mum and me, especially during the last week of her life. Mouth care and skin care were done with such kindness.
External professionals coming in from the doctor's surgery, district nursing and hospice care all commented on how well Mum was being cared for, and that she was the best cared-for client they'd seen.
They fit into the house/family very well and worked so well as a team. It made the experience so nice, when in fact it can be difficult to open up your home to people you've never met, during a time that can be very stressful and upsetting.
I cannot thank them enough for the support they showed both to my mum and me.
Thank you so much for your kind words. We're really glad to hear that our Caregivers provided the care and support your mum needed and were able to bring some comfort and joy during her final days. Your feedback, especially about the kindness and compassion they showed in managing her mouth care,...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 August 2021- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (6)
- Posted: Thursday 16 Apr 2026When looking into home care for yourself or someone close to you, it can be difficult to know where to begin. Most providers will say similar things. They talk about...
- Posted: Thursday 16 Apr 2026We’re pleased to share that Unique Senior Care has received a Princess Royal Training Award for the third time. This latest award recognises the way live-in Caregivers are prepared to...
- Posted: Thursday 16 Apr 2026We’re proud to share that the Knowle and Dorridge Memory Café has been named Solihull’s Non-Profit Champion 2025 at the Solihull Awards. This category recognises a local organisation making a...
Awards / Recognitions (17)
- Recipient: Unique Senior CareDate: Friday 29 May 2026
- Recipient: Unique Senior CareDate: Friday 29 May 2026
- Recipient: Unique Senior CareDate: Wednesday 01 Oct 2025
Meet the Team (6)
Sophie leads our live-in care teams across England, bringing nearly two decades of experience in care. She joined Unique Care as a Caregiver in 2016, later becoming Registered Manager for our Extra Care service before moving into her current role. Sophie focuses on delivering safe, consistent support and making sure both Clients and Caregivers feel valued and well supported.
Kara oversees our Outstanding Solihull service, having joined Unique Care as a Field Care Supervisor in May 2024 and progressing to Registered Manager within a year.
With experience across both home care and residential settings, she focuses on delivering safe, consistent care and supporting her team to maintain high standards that families can rely on.
Lynne works as a Care Supervisor in our Solihull office alongside Kara, our Registered Manager. She supports the day-to-day delivery of care, working closely with Caregivers and Clients to help ensure care is safe, consistent and well organised, while keeping communication clear between families and the wider team.
Jamal is a Caregiver within our hourly Solihull service, supporting Clients in their own homes. His interest in care began at a young age, helping to support his brother with complex needs, which shaped his understanding of patience, communication and seeing things from another person’s perspective. Jamal focuses on building positive relationships and bringing a calm, reassuring presence to each visit, helping Clients feel comfortable and well supported day to day.
Alexandra is a Live-in Caregiver with Unique Care, bringing a wealth of life and care experience to her role. She was part of the team for seven years before leaving, then rejoining in November 2023. Alexandra values the strong sense of connection and support within the organisation. Alexandra focuses on building meaningful relationships and finding creative ways to engage Clients, helping them feel comfortable, understood and well supported in their own homes.
Sean is our Live-in Care Coordinator, supporting families by carefully matching Clients with the right Caregiver. He began his career in care at 18 and quickly developed a strong focus on helping people maintain a good quality of life at home. Sean works closely with both Clients and Caregivers to ensure each placement is well-suited, helping to create consistent, reliable support that families can feel confident in.
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