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Unique Senior Care

1584-1586 High Street, Knowle, Solihull B93 0LF
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Top 20 award
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Unique Senior Care explained everything up front with no hidden charges.P R(Partner of Client/Service User)
Unique Senior Care, Solihull
The staff at Unique Senior Care have been wonderful right from the startRachel H(Niece of Client/Service User)
Unique Senior Care, Solihull
provided me with peace of mind that my mother is being cared for by people we can trustAndy K(Son of Client/Service User)
Unique Senior Care, Solihull

Unique Senior Care is a fully managed, CQC-rated Outstanding homecare provider (August 2021), specialising in live-in care across England and hourly care across the West Midlands. Unique Senior Care enable people to remain safely and comfortably in their own homes with continuous one-to-one support, preserving independence, dignity, and familiar routines.

Live-in care provides consistent, round-the-clock support from a dedicated Caregiver. This includes personal care, medication support, mobility assistance, meal preparation, companionship,...  

Care Provided by Unique Senior Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32
  • Weekly Live-in Care Fees: from £1,855

At Unique Senior Care we offer a clear and straightforward pricing structure for our live-in care services. We aim to provide the very best care that reflects our outstanding service standards. Our fees cover your complete care service, including the initial consultation, provision of care above and management of our service. There are no additional fees for your Caregiver's travel to and from your home (additional trips i.e shopping, appointments, leisure are chargeable at 50p per mile) For your fully personalised care package quote, please get in touch with one of our friendly and expert care advisors or discover more on our website.

The price(s) shown are provided by the agency. Contact Unique Senior Care for full pricing details and T&Cs.

Contact Unique Senior Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Kara Cave and Sophie Ledbrooke (Registered Manager)

Unique Senior Care Reviews (84)

10

Unique Senior Care has a Review Score of 10 (9.966) out of 10, based on 40 reviews in the last 2 years. Over all time Unique Senior Care has 84 reviews.

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Showing 84 reviews matching selected criteria
Review from W P (Daughter-in-law of Client) published on 24 February 2022 Submitted via Postal Card
Overall Experience

I would thoroughly recommend this company the same way they came highly recommended to me. Management are always contactable and match great, quality carers with Mom. They are all calming and knowledgeable, especially with dementia. Also, they were amazingly helpful and respectful during a recent 111 emergency call. Well done Unique, a massive thank you.

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Review from Keith W (Client / Service User) published on 6 December 2021 Submitted via Website
Overall Experience

My wife has Alzheimer’s and since March 2021, we engaged Unique Senior Care to provide support at home. One member of staff, in particular, was recommended to us as the preferred carer and she has been in place right up until my wife had to go into hospital recently. As far as I’m concerned, she has been a credit to both her company and the caring profession. Never late, trustworthy, honest and also providing a tremendous friendship to both my wife and myself, regularly going the extra mile. Thanks for all your help.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for taking the time to write in with such a positive 5 star review. It is so rewarding for our team to hear that you have been so grateful for all of the help and assistance which has been delivered by a caring, timely and professional caregiver. We are always determined to keep things...  

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Review from Sara T (Daughter of Client) published on 14 October 2021 Submitted via Website
Overall Experience

My mum has lived in the same house for 60 years. Her mobility has become increasingly impaired but thanks to the team at Unique, she has been able to continue living independently and I can't emphasise how important that has been for her. Unique's carers have shown kindness, consideration and respect at all times. They are also completely trustworthy. They assessed her care needs carefully and are prepared to make adjustments if they change. After a spell in hospital, they were ready and waiting to resume her enhanced care. Unique makes sure any new carer is introduced to my mum before they start and although she has favourites they are all highly motivated to provide the best possible service. The care manager liaises closely with me and shares any concerns and offers advice. I have been very impressed and at times, extremely touched by their dedication to their job, particularly in these difficult times.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you very much for taking the time to write this wonderful review. It is so pleasing for us to hear that our team have made it possible for your Mum to continue to live in her home. Also, your comment about the kindness and considerations shown is genuinely heartening for our team. Thank you once again.

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Review from J V (Wife of Client) published on 5 October 2021 Submitted via Postal Card
Overall Experience

Unfortunately, my husband's dementia has progressed and he has now gone into residential care. However, Unique made it possible for me to cope until August 2021. All our carers were fantastic and even though they needed to do some very personal things for him, he adored them all and saw them as friends. As for me, I know I couldn't have managed without them. The support they gave me was wonderful.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for writing in with such a positive review. We are delighted to read that we were able to provide the service and allow your husband to remain at home for as long as possible. I know that the team all really enjoyed providing the service to your satisfaction and it was a pleasure for us...  

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Review from N B (Son of Client) published on 14 September 2021 Submitted via Postal Card
Overall Experience

My 85-year-old parents had been living independently, although my father had mobility problems. When my mother broke her wrist, we were in need of help. A neighbour recommended Unique who immediately sent a manager round and a programme was drawn up and implemented immediately. We have had carers for two months now and they have been exceptional. Always punctual, friendly, patient and efficient. The policy of only sending two carers helped my parents, reducing anxiety. As my mother has improved, we have been able to scale back but I wouldn't hesitate to recommend or use Unique for any future requirements which may arise.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for taking the time to write in with such a positive 5 star review. We are delighted to hear that the care and support has worked so seamlessly and that our carers have been focused on delivery of the best service. Thank you once again for your kind endorsement.

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Review from Dick H (Client / Service User) published on 17 August 2021 Submitted via Website
Overall Experience

We had sleep-in care for three nights following my wife's stay in hospital. The young lady who provided the care was absolutely excellent. Before I contacted Unique Senior Care, we were not aware of the excellent range of pick and mix support the company provides. Being in our late 70s and determined to stay in our own house for as long as possible, I'm sure we will be calling on their services again in the future.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for taking the time to write such a positive review for us, it's very much appreciated. I know that we arranged this overnight support at short notice for you and your wife. It is really great for us to hear that you have said that the service was absolutely excellent. We always do our...  

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Review from J L (Friend of Client) published on 15 July 2021 Submitted via Postal Card
Overall Experience

The girls are professional and friendly. All needs are met and the girls go above and beyond their daily duties.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for taking the time to write such a positive 5 star a review for us, it's very much appreciated. It is really good for us to hear that you have said our team go above and beyond as well as being professional and friendly. We do our best every day. Thank you once again.

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Review from Kate C (Daughter of Client) published on 15 July 2021 Submitted via Website
Overall Experience

We very highly recommend this company. We couldn't be happier with the service provided - from initial contact to, most importantly, the care provided. All the carers who have helped my mother have been excellent. It would honestly be difficult to fault them. Unique have been careful to ensure that where possible, and allowing for days off, my mother has the same carer every day, which is very reassuring for her. My mother now regards this very kind carer as a trusted and reliable friend, in fact she says she 'deserves an MBE'.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for taking the time to write in with such a positive 5-star review. We are delighted to receive such amazing feedback on the service which we are providing to your mother. We know that it is so reassuring for you to have such a reliable and trustworthy service and the fact that it is...  

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Review from Deborah F (Next of Kin) published on 28 June 2021 Submitted via Postal Card
Overall Experience

Unique senior care provides an exceptional service. The care understanding and genuine nature of the carers is second to none. The company has made an amazing contribution towards my neighbours (next of kin) life. I would not hesitate to recommend unique senior care to any person/ family in need of professional support.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for taking the time to write with such positive feedback. We are delighted to hear that we have made such a positive impact and that you would highly recommend our services. Our focus is on ensuring every client has the best quality service and it is clear from your comments that we have done just that. Thank you once again.

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Review from Suzanne H (Daughter of Client) published on 3 June 2021 Submitted via Postal Card
Overall Experience

Amazing and professional company. Very happy leaving the caregiver in charge of care for my mam. My mam is happy and comfortable, has shown a great improvement since receiving care. I'd gladly recommend this company without hesitation.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for giving us an across the board five star review. We are delighted to read that you have mentioned the improvement in your mam since we have started and also that you would recommend our service without hesitation. It means a lot to us - Thank you once again.

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Review from Alice G (Daughter of Client) published on 30 April 2021 Submitted via Website
Overall Experience

I cannot recommend the carers from Unique Senior Care who visit my dad highly enough. They all have such a lovely positive attitude and not only cover his everyday needs like cooking, shopping, cleaning and personal care but always find different ways to brighten up his day. He now has tomato plants growing on his balcony. Also when he has become unwell they have responded quickly and sought help appropriately when needed. They have even connected him to Zoom meetings with us so we can all see one another’s faces as visits have been difficult during the pandemic.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for sending in such wonderful feedback. This paints the perfect picture of what we do and it is heart-warming to read the details you have written about your Dad. Our staff really do try to go the extra mile to enhance all of our client's lives, and this is a shining example. We are delighted that you are delighted - thank you once again.

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Review from Robert D (Son of Client) published on 29 April 2021 Submitted via Postal Card
Overall Experience

The home help that has been provided has been great and has been flexible enough to change the amount of cover needed when Mum needs. The help has been organised well so that they do shopping, taking Mum to doctors appointments. I would recommend this company to anyone.

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Review from Sue E (Client / Service User) published on 28 April 2021 Submitted via Postal Card
Overall Experience

I would absolutely recommend Unique Senior Care. The office manager and staff go out of their way to make sure you have the right carer to meet your needs, they listen and keep in touch. The carers we have are wonderful, they do all that is needed and more in a very professional and respectful way. They are a pleasure to have in the house.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for taking the time to send in such wonderful feedback. We are delighted to read that our team have taken the time to understand your needs and match you with the perfect team. We know that the team members really enjoy their time with you too. Thank you once again.

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Review from Terence V (Client / Service User) published on 28 April 2021 Submitted via Postal Card
Overall Experience

The service provided is excellent.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for writing to homecare.co.uk to share your opinion that our service is excellent. We are really pleased to read this. Thank you once again.

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Review from Joyce B (Client / Service User) published on 23 April 2021 Submitted via Postal Card
Overall Experience

Both carers are very professional in looking after us and we cannot praise them enough. Five-star treatment - what more can I say.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for your 'five star' feedback. We are delighted to hear that our team of Caregivers are delivering against our promise of being the best. Thank you.

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Review from Brenda A (Client / Service User) published on 22 April 2021 Submitted via Postal Card
Overall Experience

Very helpful when information is required. Friendly and cooperative.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for taking the time to send us 'five star' positive feedback. It is lovely to hear that our team have been very helpful. We do our best to communicate at all times. Once again, thank you.

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Review from Linda T (Daughter of Client) published on 22 April 2021 Submitted via Website
Overall Experience

I would highly recommend Unique Senior Care. They offer a very professional care service for my mother of 94 years of age, but also at the same time offer a personal service. The manager and staff of the Knowle Office always take my mother's needs into account and go above and beyond to adhere to her care needs. Each carer has their individual care strengths and gives a personal touch to my mother. My mother suffered from covid through January and with their care, she was able to stay at home and not have to be admitted into hospital.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for taking the time to submit such positive feedback. It is very satisfying for us to think that we were able to keep your mother at home throughout her bout of Covid. We do really focus on ensuring our care and support reflect the needs of our clients and so, I’m delighted to hear that our team went above and beyond. Thank you once again.

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Review from J M (Client / Service User) published on 21 April 2021 Submitted via Postal Card
Overall Experience

Professional and friendly staff.

Reply from Philip Maundrill, Director at Unique Senior Care

Thank you for taking the time to provide us with a clean sweep of 'five star' feedback. It's really nice for us to read that you are happy with our service and that you feel we have matched you with a professional and friendly team of Caregivers. Thank you once again.

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Review from E M (Client / Service User) published on 1 April 2021 Submitted via Postal Card
Overall Experience

More than satisfied. Will recommend it to anyone.

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Review from Audrey M (Daughter of Client) published on 26 March 2021 Submitted via Website
Overall Experience

Unique Senior Care have a great team approach to providing care at home. We were listened to regarding our needs and concerns about having carers coming into the home. Each carer that provided the support we wanted/needed, did so in a professional and timely manner, respecting Mum's wishes and environment. I would like to thank Unique Senior Care for their time, professionalism and care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 August 2021
Overall Outstanding
  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (6)

News
  • Posted: Thursday 16 Apr 2026When looking into home care for yourself or someone close to you, it can be difficult to know where to begin. Most providers will say similar things. They talk about...
  • Posted: Thursday 16 Apr 2026We’re pleased to share that Unique Senior Care has received a Princess Royal Training Award for the third time. This latest award recognises the way live-in Caregivers are prepared to...
  • Posted: Thursday 16 Apr 2026We’re proud to share that the Knowle and Dorridge Memory Café has been named Solihull’s Non-Profit Champion 2025 at the Solihull Awards. This category recognises a local organisation making a...

Awards / Recognitions (17)

  • Recipient: Unique Senior CareDate: Friday 29 May 2026
  • Recipient: Unique Senior CareDate: Friday 29 May 2026
  • Recipient: Unique Senior CareDate: Wednesday 01 Oct 2025

Meet the Team (6)

Sophie Ledbrooke Job Title: Head of Live-in care Joined: 2016
Sophie Ledbrooke

Sophie leads our live-in care teams across England, bringing nearly two decades of experience in care. She joined Unique Care as a Caregiver in 2016, later becoming Registered Manager for our Extra Care service before moving into her current role. Sophie focuses on delivering safe, consistent support and making sure both Clients and Caregivers feel valued and well supported.

Kara Cave Job Title: Registered Manager Joined: 2025
Kara Cave

Kara oversees our Outstanding Solihull service, having joined Unique Care as a Field Care Supervisor in May 2024 and progressing to Registered Manager within a year.

With experience across both home care and residential settings, she focuses on delivering safe, consistent care and supporting her team to maintain high standards that families can rely on.

Lynne Job Title: Care Supervisor
Lynne

Lynne works as a Care Supervisor in our Solihull office alongside Kara, our Registered Manager. She supports the day-to-day delivery of care, working closely with Caregivers and Clients to help ensure care is safe, consistent and well organised, while keeping communication clear between families and the wider team.

Jamal Yehia Job Title: Hourly Caregiver Joined: 2025
Jamal Yehia

Jamal is a Caregiver within our hourly Solihull service, supporting Clients in their own homes. His interest in care began at a young age, helping to support his brother with complex needs, which shaped his understanding of patience, communication and seeing things from another person’s perspective. Jamal focuses on building positive relationships and bringing a calm, reassuring presence to each visit, helping Clients feel comfortable and well supported day to day.

Alexandra Mann Job Title: Live-in Caregiver Joined: 2023
Alexandra Mann

Alexandra is a Live-in Caregiver with Unique Care, bringing a wealth of life and care experience to her role. She was part of the team for seven years before leaving, then rejoining in November 2023. Alexandra values the strong sense of connection and support within the organisation. Alexandra focuses on building meaningful relationships and finding creative ways to engage Clients, helping them feel comfortable, understood and well supported in their own homes.

Sean Gilfillan Job Title: Live-in Care Coordinator Joined: 2022
Sean Gilfillan

Sean is our Live-in Care Coordinator, supporting families by carefully matching Clients with the right Caregiver. He began his career in care at 18 and quickly developed a strong focus on helping people maintain a good quality of life at home. Sean works closely with both Clients and Caregivers to ensure each placement is well-suited, helping to create consistent, reliable support that families can feel confident in.

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