Home Care Providers Owned by LJM Homecare Ltd

We have been using LJM Homecare for around a year. Lindsay, the manager has a 'can do' attitude and nothing is too much bother or trouble. The office staff are approachable and friendly. The carers are reliable, helpful and supportive. We appreciate all the help and support my brother receives. If there are any problems or issues, they are listened too and a plan of action is put in place. We appreciate all the hard work that is put into looking after my brother, which ultimately avoids him having to go into nursing care.

We have a good team of Carers helping support my brother-in-law with his complex needs. Our relationship with the management and office team is excellent. They are always willing to accommodate changes if he needs extra support and respond to any emergencies if they crop up. My brother-in-law lives with us and we couldn't continue to support him at home without LJM's support. We have used many care providers over the years we have been looking after him and LJM are by far the best!! In particular, Lindsay the manager has been fantastic with us and has such a positive attitude to solving problems. Keep up the great work!!

I have two visits a day and 3 days also include longer calls for social inclusion. The majority of the carers are excellent, they are respectful, kind and hard working. The M.D is lovely and genuinely caring, arranging extra calls whilst I was very ill. During the illness the carers were wonderful, not just by taking good care of me, they also kept my spirits up.

LJM have been providing a home carer service for my mother since June 2024. During this time my mother has been treated like a friend rather than a client by the carers. They provide a very reliable service and have enhanced my mothers well being with their daily visits. They have ben extremely reliable and stand out as a significant care provider in my opinion. I highly recommend their services and they have conducted their business in a very understanding and caring manner. Well done to the team and my heart felt thanks for everything they have done.

We had daily visits and were grateful for the help and assistance given by all the staff who attended to offer their care. It was a pleasure getting to know them all. They always made conversation and showed an interest in what was going on in our day-to-day lives.

Very very happy with all aspects of the care Grandma receives from this company.

My husband's care was excellent. Staff were kind, caring and respectful of both my husband, myself and our home. They were professional and made sure he was always washed, and dressed and all his health and personal needs were met. The staff were on time, well presented and polite. Their care made it possible for my husband to stay at home and to die in his home, where he wanted to be, thank you.

They were always polite, understanding, kind and nice. They listened to what my wife said without patronising her something we both appreciated. When my wife sadly passed away they gave a huge amount of support to me, still do monthly coffee.

There is a massive carers turnover, the time of your call change pretty much every day or at least the carers are late very very often. Some carers are very rude and unprofessional and the management is as bad as some of their carers, except a senior, but I am sure that I don't suggest this company to anyone at all.

In February 2020 I collapsed at home with worsening heart problems and with a longstanding neurological condition. A pacemaker was fitted butt I developed another problem and it was agreed I needed respite care, rehabilitation was ruled out and so I was sent to a care home. After four weeks I came home with LJM Homecare coming to look after me. With LJM's help, I have been able to stay at home. Over that time staff have changed, covid has made things difficult at times with people going off sick and travel can be difficult but someone has come at regular times to help me take medication. Since January 2022 I have been diagnosed with two more conditions and need some things done differently but have not been reassessed. I asked for light domestic jobs and this area is where discrepancies occur. Some carers are excellent but a few are not 'domestic minded' and sit and watch me eat, only after getting my medication ready - being satisfactory. Hence boxes below are not completed. I hope LJM will continue to care for me - I couldn't manage without you. It is only the very few that haven't taken on board my actual conditions.

I could not have managed without my carers. I am on my own and I have no family. The carers are like my family and they work and do whatever they can for you to tend to your needs. Being on my own I enjoy the company and new ones. Even if it's not for long. It helps break the loneliness. They care about me and I care about them, all the careers and office workers who I know and some of them that help with care. They cost a lot of money but I need them because I am housebound.

Thank you.

We have had many different carers coming and they have all been very thorough, always cheerful and we have no complaints only thanks for their care.