LJM Homecare Lincoln

Merlin House, Wigsley Road, North Scarle, Lincoln LN6 9HD
Review Us
9.3 10 Reviews
As a trusted domiciliary care provider, LJM Homecare is proud to have a team of carers who are not only compassionate and reliable but also possess excellent communication skills. They are dedicated to delivering high-quality care and support to individuals in the comfort of their own homes.

L J M carers are well-versed in addressing the needs of individuals with various health conditions, disabilities, age-related challenges, and clinical issues. They provide practical assistance with personal care, meal preparation, medication management, and light housekeeping. LJM Homecare is committed to fostering independence and enabling individuals to lead full and active lives.

L J M encourages carers to pursue personal development by offering access to qualifications such as the Care Certificate and a Diploma in Health and Social Care.

L J M Homecare takes pride in its caring nature, qualifications, and experience, as well as its ability to offer both practical and emotional support to individuals in their own homes.

L J M HOMECARE
Life Just Matters
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 20 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28

More accurate Fees are available on discussion, as they differ per clients requirements.

These prices are only a guideline, please contact LJM Homecare Lincoln to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Yuna Lake (Registered Manager)

LJM Homecare Lincoln Reviews (10)

9.3

LJM Homecare Lincoln has a Review Score of 9.3 (9.328) out of 10, based on 5 reviews in the last 2 years. Over all time LJM Homecare Lincoln has 10 reviews.

Overall Experience

  • 7
  • 2
  • 0
  • 0
  • 1

Date Published

10
1
3
5
5

Review from C S (Son of Client) published on 23 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

LJM have been providing a home carer service for my mother since June 2024. During this time my mother has been treated like a friend rather than a client by the carers. They provide a very reliable service and have enhanced my mothers well being with their daily visits. They have ben extremely reliable
and stand out as a significant care provider in my opinion. I highly recommend their services and they have conducted their business in a very understanding and caring manner. Well done to the team and my heart felt thanks for everything they have done.

Reply from Danielle Swaby, Assistant Manager at LJM Homecare Lincoln

Thankyou so much for the lovely review, it was a great pleasure caring for your mum. Take care.

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Review from Sarah L (Daughter of Client) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had daily visits and were grateful for the help and assistance given by all the staff who attended to offer their care. It was a pleasure getting to know them all. They always made conversation and showed an interest in what was going on in our day-to-day lives.

Reply from Danielle Swaby, Assistant Manager at LJM Homecare Lincoln

Thank you for the lovely review, it was a great pleasure looking after your mother, hope you are all keeping well.

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Review from K W (Granddaughter of Client) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

LJM have been looking after my grandma for a while now and have always delivered excellent care. They look after her personal care which is always to a high standard, as well as dealing with her emotional needs. Every day they put a smile on her face. This has allowed my mum to take a step back from
her care and enjoy her own life more as we feel confident that Grandma is being looked after. The management team have always been great with us and fully supportive.
Very very happy with all aspects of the care Grandma receives from this company.

Reply from Stephen, Client Manager at LJM Homecare Lincoln

Thankyou for your kind words. It has been a pleasure to look after your grandmother. We endeavour to deliver the highest standards and appreciate your review.

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Review from Ann B (Wife of Client) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband's care was excellent. Staff were kind, caring and respectful of both my husband, myself and our home. They were professional and made sure he was always washed, and dressed and all his health and personal needs were met. The staff were on time, well presented and polite. Their care made it
possible for my husband to stay at home and to die in his home, where he wanted to be, thank you.

Reply from Danielle Swaby, Assistant Manager at LJM Homecare Lincoln

Thank you so much for your kind words. It was a pleasure and an honour to care for your husband, especially toward the end of his life. His friendship and yours meant so much to our LJM family, plus, the excellent cakes never hurt either! Thinking of you always.

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Review from Adrian B (Husband of Client) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They were always polite, understanding, kind and nice. They listened to what my wife said without patronising her something we both appreciated. When my wife sadly passed away they gave a huge amount of support to me, still do monthly coffee.

Reply from Lindsay Nearn, Managing Director at LJM Homecare Lincoln

Thank you for the feedback; it was a privilege to look after your wife and get to know you both. We are looking forward to our next coffee meeting.

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Review from L B (Client) published on 12 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

There is a massive carers turnover, the time of your call change pretty much every day or at least the carers are late very very often. Some carers are very rude and unprofessional and the management is as bad as some of their carers, except a senior, but I am sure that I don't suggest this company
to anyone at all.

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Review from J J (Client) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In February 2020 I collapsed at home with worsening heart problems and with a longstanding neurological condition. A pacemaker was fitted butt I developed another problem and it was agreed I needed respite care, rehabilitation was ruled out and so I was sent to a care home. After four weeks I came home
with LJM Homecare coming to look after me. With LJM's help, I have been able to stay at home. Over that time staff have changed, covid has made things difficult at times with people going off sick and travel can be difficult but someone has come at regular times to help me take medication. Since January 2022 I have been diagnosed with two more conditions and need some things done differently but have not been reassessed. I asked for light domestic jobs and this area is where discrepancies occur. Some carers are excellent but a few are not 'domestic minded' and sit and watch me eat, only after getting my medication ready - being satisfactory. Hence boxes below are not completed. I hope LJM will continue to care for me - I couldn't manage without you. It is only the very few that haven't taken on board my actual conditions.

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Review from H P (Client) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I could not have managed without my carers. I am on my own and I have no family. The carers are like my family and they work and do whatever they can for you to tend to your needs. Being on my own I enjoy the company and new ones. Even if it's not for long. It helps break the loneliness. They care about
me and I care about them, all the careers and office workers who I know and some of them that help with care. They cost a lot of money but I need them because I am housebound.

Reply from Tony Lake, Registered Manager at LJM Homecare Lincoln

Many thanks for taking the time to review our service. We are delighted to hear you are happy with the service being provided and I will ensure all feedback is passed on to the team.

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Review from Hazel S (Daughter of Client) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased with the carers who come to help Mum, they are all friendly and willing to do anything that is required. Always smiling and chatting to Mum and Dad.
It has helped me knowing someone is going into them and they are not on their own.
Thank you.

Reply from Tony Lake, Registered Manager at LJM Homecare Lincoln

Thank you for taking the time to review our service. We are delighted to be working with you and your wonderful parents.

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Review from David R (Client) assisted by family/friend published on 29 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had many different carers coming and they have all been very thorough, always cheerful and we have no complaints only thanks for their care.

Reply from Tony Lake, Registered Manager at LJM Homecare Lincoln

Thank you so much for your positive feedback. It is great to know we make a difference to an absolutely wonderful couple.

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Current Review Score: 9.3 (9.328)

Overview of Review Score

The Review Score of 9.3 (9.328) out of 10 for LJM Homecare Lincoln is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for LJM Homecare Lincoln is calculated as follows: ( (24 Excellents x 5) + (5 Goods x 4) ) ÷ 29 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for LJM Homecare Lincoln is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

News (0)

News

Previous Events

There are no previous events for LJM Homecare Lincoln

Awards / Recognitions (9)

SME Domiciliary Care Provider of the Year 2025

Recipient: LJM Homecare Ltd

Date: Monday 01 Sep 2025 More details

Global Awards - Domiciliary Provider of the Year 25/26

Recipient: LJM Homecare Ltd

Date: Wednesday 20 Aug 2025 More details

The Inspirational Home Care Manager Award (North & Midlands) - Finalist

Recipient: LJM Homecare Ltd

Date: Friday 20 Jun 2025 More details

Meet the Team (10)

Lindsay

Lindsay Nearn

Job Title: Managing Director, Registered Manager, Nominated Individual

Joined: 2014

My background is in nursing working in a number of different nursing environments. I started LJM Homecare Lincoln in 2014 because I saw a real need for quality, reliable, and individually focused care. My passion is being constructive in empowering individuals to be as independent as possible within their homes and giving staff the ability and confidence to flourish into the best version of themselves.

I believe in transparency, honesty, and people who genuinely have a passion for sharing my ethos as together we are able to achieve real improvements in social care and ultimately change the experience and quality of life for the service users.

I enjoy being involved in any form of fitness and am a regular charity fundraiser for St Barnabas Hospice. Whatever the challenge, be it a mountain or a mud run I am happy to take it on.
... Read more
Yuna

Yuna Lake

Job Title: Registered Manager

Joined: 2019

I started my career in care in 2012 in the community, which has dramatically changed my views on life. I pride myself on being involved with a fantastic team delivering life-changing care to my local community. In my 10 years in care, I have achieved promotion to Registered Manager and can’t imagine a more rewarding job role.

My passions involve the daily running of the branch, and I consistently strive to improve service users' experience, family involvement, and staff flourishing. My ethos aligns with that of LJM Homecare in its drive for continual improvement to achieve the best quality of life.

I enjoy challenging myself while raising money for St Barnabas Hospice. Such as when I took part in the ‘Don’t quit, get fit’ campaign and climbed Mount Toubkal, where, between 17 of us, we raised over £40000.
... Read more
Danielle

Danielle Swaby

Job Title: Assistant Manager

Joined: 2018

I started in care when I was 18 as a carer and worked my way up to Assistant Manager. I am immensely proud to do the job I do as I passionately believe in making people smile and creating an environment where people are proud to be actively involved.

My role involves overseeing the rotas and working towards getting your call times exactly as you would like them. I will also help communicate your requirements to the carers so they are aware of how you would like things to be done.

In my spare time, I am very much a home bird spending quality time with my family. For this reason, I understand the importance of your home is a safe haven.
... Read more
Chelsea

Chelsea Edison

Job Title: Carer and Recruitment Manager

Joined: 2017

I started to care as a support worker for young adults with learning difficulties and challenging behaviour. I have now progressed to Carer Manager which I find rewarding as I feel on a daily basis I am able to support the carers in their role in order for them to provide bespoke care for our service users.

My passion is to support and create a team of carers who all have the unique skills to deliver individualised and high-quality care. My main focus is providing training and guidance to carers to maintain staff retention and the well-being of the team which ultimately leads to increased service user experience and quality of life.

I enjoy spending quality time with my family and friends and as such passionately believe in promoting a positive work-life balance.
... Read more
Sarah

Sarah Homer

Job Title: Human Resource and Business Manager

My role is to ensure the smooth running of the business, to work behind the scenes is to ensure that the best possible staff are appointed, trained, and given every opportunity possible to improve and develop themselves to enable them to give the best possible service to our clients.

As an Assessor & IV, There is nothing more rewarding than giving someone a qualification when they lack confidence in their own abilities and showing them that anything is possible.

(Don’t hold this against me) but I also deal with the accounts and send out your invoices. I believe that you should get exactly what you pay for, and if there are any issues, I am approachable to discuss them and solve them effectively, efficiently, and fairly.

In my spare time, I enjoy training at the gym and pushing the boundaries on what I can do physically, spending time with my family and my 2 dogs Molly & Luci Lou.

I am a supporter of Ford Napa Racing in the British Touring Car Championships and enjoy attending the race meets and having a bit of friendly banter with my sister who is supporting the opposing team (Mandy).
... Read more
Stephen

Stephen Eadie

Job Title: Client Manager

Joined: 2023

Since joining LJM I have enjoyed putting smiles on the faces of our clients. I have always endeavoured to put their needs first and bring the best possible care to them. I believe in listening to our clients to understand them and their needs. I am grateful to work for a company that respects and cares for both its clients and its employees.

Though I began my working life in the RAF, I have worked several jobs and I hope to bring the ethics, morals and experience I have gained, to the role of Client Manager, to make LJM the best it can be.

In my personal life, I have a large family that keeps me busy. I enjoy family days out and sports. I also love a good puzzle and any kind of challenge.
... Read more
Harriet

Harriet Grant

Job Title: Care Coordinator and Field Assessor

Joined: 2022

I began my career in care working in secure Mental Health facilities caring for vulnerable adults with challenging behaviour. I progressed into working in the community, as I wanted to work with a wide array of people with many different struggles and support them in leading the happiest, healthiest lives they can.

My goal is to mentally, emotionally, and physically support our service users in any way they need, catering my duties to each individual. I pride myself on being able to assess each service user's needs, treat everyone as the unique person that they are, and adapt my care accordingly.

I enjoy reading, spending time with my dog, going to the gym, and socialising with friends in my spare time.
... Read more
Srishti

Srishti Kochhar

Job Title: Senior Carer

Joined: 2022

Senior Carer
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Sophie Baldam

Job Title: Senior Carer

Joined: 2021

I’ve been with LJM for over four years, and I still love what I do every day. Supporting our clients to live independently and with dignity is incredibly rewarding. I specialise in dementia care and medication management, and I’m passionate about mentoring new carers to help them grow in confidence and skill. Outside of work, I enjoy baking and often bring homemade treats to share with the team.
... Read more
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Stephanie Nezianya

Job Title: Senior Carer

Joined: 2022

Working at LJM has given me the chance to make a real difference in people’s lives. I take pride in supporting new members of the team by helping them settle in, build confidence, and deliver high-quality care. One of the best parts of my role is getting to meet new clients and learn about their unique stories and needs. Every day brings something new, and I love the variety.
... Read more

Frequently Asked Questions about LJM Homecare Lincoln

What Type of Services does LJM Homecare Lincoln offer?

LJM Homecare Lincoln offers Home Care.

How many Carers does LJM Homecare Lincoln employ?

LJM Homecare Lincoln employs 57 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact LJM Homecare Lincoln to verify any information. View our terms and conditions. LJM Homecare Lincoln has an Enhanced Service - more info.