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Leicester City Council Locations (2)
Integrated Crisis Response Service Leicester City
8.0
4 reviews
Neville Centre, Leicester General Hospital, Leicester LE5 4PW
- Care Provided
- Dementia
Leicester City Council Domiciliary Care Service
Neville Centre, Leicester General Hospital, Leicester LE5 4PW
- Care Provided
- Visiting Care
- Dementia
Other Home Care Groups you may be interested in:
Leicester City Council Reviews (4)
Reviews posted for members of Leicester City Council
Review of
Integrated Crisis Response Service Leicester City
from Rachael C (Daughter of Client) published on 29 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This service has been incredible. Every single member of staff has been amazing. So thoughtful, caring and gentle towards my mum, maintaining her dignity, communicating with her, never rushing her, involving us in everything they do and making a very upsetting situation as best as it can be.(even
wearing feet coverings to protect mums precious cream carpet's) We have felt very supported throughout including the management staff. A service to be proud of. You will be in very safe hands
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Treated with Dignity
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Value for Money
Review of
Integrated Crisis Response Service Leicester City
from James S (Client) published on 21 August 2023 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Dismal and highly impersonal service of very little use. Expected me to travel 20 miles a few times a week to explain my issues to a new person each time. Were unable to assist me with anything other than a prescription I could have gotten from the GP with far less hassle. Nice people, but a complete
waste of NHS funding.
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Review of
Integrated Crisis Response Service Leicester City
from Liz L (Daughter of Client) published on 25 January 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I don’t know what I would have done without this amazing caring service that was implemented so quickly when my mother became ill and didn’t want to go to the hospital. All the carers were extremely compassionate, caring, effective, sensitive to mum’s needs throughout and delightful to have around.
Highly recommended. Brilliant to have a service such as this.
Thank you so much.
Thank you so much.
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Review of
Integrated Crisis Response Service Leicester City
from Nitin S (Son of Client) published on 19 August 2019 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Call at 8.33 pm were here at 8.58 pm
That is brilliant respond time Service was excellent.
Mum age 89 was going to toilet and could not sit on the toilet seat very confused so me and my husband tried to sit mum on to perching stool but mum lost balance and got legs trapped between Zimmer frame,we
That is brilliant respond time Service was excellent.
Mum age 89 was going to toilet and could not sit on the toilet seat very confused so me and my husband tried to sit mum on to perching stool but mum lost balance and got legs trapped between Zimmer frame,we
retreated and lay mum on the landing to ensure mum was comfortable and call your team and the response time was fabulous
Thank you.
Thank you.
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Treated with Dignity
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Value for Money
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Awards / Recognitions (0)
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Frequently Asked Questions about Leicester City Council
How many Agencies does Leicester City Council own?
Leicester City Council own 2 Agencies.
Which Leicester City Council Agencies have the highest review score?
Integrated Crisis Response Service Leicester City & Leicester City Council Domiciliary Care Service has the highest review score.
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