Neville Centre, Leicester General Hospital, Leicester LE5 4PW
Care Provided
- Dementia
Home Care Providers Owned by Leicester City Council
Home Care Providers Owned by Leicester City Council
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2 Home Care Providers owned by Leicester City Council
Neville Centre, Leicester General Hospital, Leicester LE5 4PW
Care Provided
- Dementia
- Visiting Care
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Leicester City Council Reviews (4)
Reviews Posted for members of Leicester City Council.
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Overall Experience
Date Published
Reviewer Connection to Leicester City Council
Review of Integrated Crisis Response Service Leicester City from Rachael C (Daughter of Client) published on 29 April 2025 Submitted via Website
Overall Experience
This service has been incredible. Every single member of staff has been amazing. So thoughtful, caring and gentle towards my mum, maintaining her dignity, communicating with her, never rushing her, involving us in everything they do and making a very upsetting situation as best as it can be.(even wearing feet coverings to protect mums precious cream carpet's) We have felt very supported throughout including the management staff. A service to be proud of. You will be in very safe hands
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Integrated Crisis Response Service Leicester City from James S (Client / Service User) published on 21 August 2023 Submitted via Website
Overall Experience
Dismal and highly impersonal service of very little use. Expected me to travel 20 miles a few times a week to explain my issues to a new person each time. Were unable to assist me with anything other than a prescription I could have gotten from the GP with far less hassle. Nice people, but a complete waste of NHS funding.
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Care / Support
Management
Treated with Dignity
Value for Money
Review of Integrated Crisis Response Service Leicester City from Liz L (Daughter of Client) published on 25 January 2021 Submitted via Website
Overall Experience
I don’t know what I would have done without this amazing caring service that was implemented so quickly when my mother became ill and didn’t want to go to the hospital. All the carers were extremely compassionate, caring, effective, sensitive to mum’s needs throughout and delightful to have around. Highly recommended. Brilliant to have a service such as this.
Thank you so much.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Integrated Crisis Response Service Leicester City from Nitin S (Son of Client) published on 19 August 2019 Submitted via Website
Overall Experience
Call at 8.33 pm were here at 8.58 pm
That is brilliant respond time Service was excellent.
Mum age 89 was going to toilet and could not sit on the toilet seat very confused so me and my husband tried to sit mum on to perching stool but mum lost balance and got legs trapped between Zimmer frame,we retreated and lay mum on the landing to ensure mum was comfortable and call your team and the response time was fabulous
That is brilliant respond time Service was excellent.
Mum age 89 was going to toilet and could not sit on the toilet seat very confused so me and my husband tried to sit mum on to perching stool but mum lost balance and got legs trapped between Zimmer frame,we retreated and lay mum on the landing to ensure mum was comfortable and call your team and the response time was fabulous
Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
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Costs for home care providers owned by Leicester City Council
Average costs for home care provided by Leicester City Council by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Leicester City Council, based on undefined out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
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Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Average costs for home care provided by Leicester City Council by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Leicester City Council, based on undefined out of their 2 locations.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
How many Agencies does Leicester City Council own?
Leicester City Council own 2 Agencies.
Which Leicester City Council Agencies have the highest review score?
Integrated Crisis Response Service Leicester City & Leicester City Council Domiciliary Care Service have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Leicester City Council to verify any information. View our terms and conditions. Leicester City Council has a Basic Service - more info.