Care Provided by Integrated Crisis Response Service Leicester City
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Integrated Crisis Response Service Leicester City to get a personalised quote
Good to Know
Group / Owner
- Leicester City Council
- Local Authority Owned
Person in charge
- Jagit Singh-Bains (Manager)
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Integrated Crisis Response Service Leicester City Reviews (4)
8.0
Integrated Crisis Response Service Leicester City has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Integrated Crisis Response Service Leicester City has 4 reviews.
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Overall Experience
Date Published
Reviewer Connection to Integrated Crisis Response Service Leicester City
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Review from Rachael C (Daughter of Client) published on 29 April 2025 Submitted via Website•
Overall Experience
This service has been incredible. Every single member of staff has been amazing. So thoughtful, caring and gentle towards my mum, maintaining her dignity, communicating with her, never rushing her, involving us in everything they do and making a very upsetting situation as best as it can be.(even...
This service has been incredible. Every single member of staff has been amazing. So thoughtful, caring and gentle towards my mum, maintaining her dignity, communicating with her, never rushing her, involving us in everything they do and making a very upsetting situation as best as it can be.(even wearing feet coverings to protect mums precious cream carpet's) We have felt very supported throughout including the management staff. A service to be proud of. You will be in very safe hands
Review from James S (Client / Service User) published on 21 August 2023 Submitted via Website•
Overall Experience
Dismal and highly impersonal service of very little use. Expected me to travel 20 miles a few times a week to explain my issues to a new person each time. Were unable to assist me with anything other than a prescription I could have gotten from the GP with far less hassle. Nice people, but a...
Dismal and highly impersonal service of very little use. Expected me to travel 20 miles a few times a week to explain my issues to a new person each time. Were unable to assist me with anything other than a prescription I could have gotten from the GP with far less hassle. Nice people, but a complete waste of NHS funding.
Review from Liz L (Daughter of Client) published on 25 January 2021 Submitted via Website•
Overall Experience
I don’t know what I would have done without this amazing caring service that was implemented so quickly when my mother became ill and didn’t want to go to the hospital. All the carers were extremely compassionate, caring, effective, sensitive to mum’s needs throughout and delightful to have around....
I don’t know what I would have done without this amazing caring service that was implemented so quickly when my mother became ill and didn’t want to go to the hospital. All the carers were extremely compassionate, caring, effective, sensitive to mum’s needs throughout and delightful to have around. Highly recommended. Brilliant to have a service such as this.
Thank you so much.
Review from Nitin S (Son of Client) published on 19 August 2019 Submitted via Website•
Overall Experience
Call at 8.33 pm were here at 8.58 pm
That is brilliant respond time Service was excellent.
That is brilliant respond time Service was excellent.
Mum age 89 was going to toilet and could not sit on the toilet seat very confused so me and my husband tried to sit mum on to perching stool but mum lost balance and got legs trapped between Zimmer...
Call at 8.33 pm were here at 8.58 pm
That is brilliant respond time Service was excellent.
Mum age 89 was going to toilet and could not sit on the toilet seat very confused so me and my husband tried to sit mum on to perching stool but mum lost balance and got legs trapped between Zimmer frame,we retreated and lay mum on the landing to ensure mum was comfortable and call your team and the response time was fabulous
That is brilliant respond time Service was excellent.
Mum age 89 was going to toilet and could not sit on the toilet seat very confused so me and my husband tried to sit mum on to perching stool but mum lost balance and got legs trapped between Zimmer frame,we retreated and lay mum on the landing to ensure mum was comfortable and call your team and the response time was fabulous
Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 December 2025Overall
Outstanding
Outstanding
- CaringOutstanding
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeOutstanding
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Integrated Crisis Response Service Leicester City to verify any information. View our terms and conditions. Integrated Crisis Response Service Leicester City has a Basic Service -what a Basic Service includes.