Coastal Homecare Ltd in West Sussex | 2 Home Care Providers

Review of
Coastal Homecare (Worthing)
from Jonathan B (Son of Client) published on 6 February 2026 Submitted via Website • Report

Overall Experience

Coastal have been looking after my mums needs for many years now , she has alzheimer's and cant walk . Over all the years I have never had any issues with my mums care and they infact go above and beyond their duties , which i am so grateful for. I can honestly say my mums welfare is totally safe and

looked after by Coastal carers , which is all that my mum and I can ask for. If there are any issues just contact the office and they act immediately.
I can honestly say Coastal carers have made mums life as comfy , safe and looked after as possible . Thankyou

Reply from Neil Kentish, Area Manager at Coastal Homecare (Worthing)Thank you for you kind review. Our dedicated carers, supported by a committed office team, work incredibly hard to meet the individual needs of the people we support and it's gratifying to hear your feedback. We will make sure it's shared with the team. Kind Regards, Neil.

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Review of
Coastal Homecare (Worthing)
from Phil K (Son-in-law of Client) published on 21 January 2026 Submitted via Website • Report

Overall Experience

We were a little nervous about appointing carers for my father in law having heard bad reviews for certain providers in the media over the past few years. Coastal Homecare have, however, been absolutely professional and caring throughout our relationship with them which now extends over 6 months. They

are always available for a chat with us by phone and whoever we speak to always seems to have a good, up to date knowledge of my father in laws circumstances and provides us with appropriate feedback and practical advice
My father in law gets on well with all the carers and nothing sees too much trouble for them. We have nothing but positive feedback to give for this company.

Reply from Neil Kentish, Area Manager at Coastal Homecare (Worthing)Dear Phil, thank you for your kind review. It has been a pleasure to support your father in law at this critical time. Carers and the team supporting in the office have worked diligently with others to ensure the best possible care can be provided. It is good to hear and thank you for taking the time to share your experience. It will be shared with the dedicated care team who always strive to go above and beyond. Kind Regards, Neil.

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Review of
Coastal Homecare (Worthing)
from Sharon S (Daughter of Client) published on 21 January 2026 Submitted via Website • Report

Overall Experience

We are extremely satisfied with all that is done for my mum Nothing is to much trouble for them and my mum is very happy and grateful for all there help.
The staff that arrange the care calls go above and beyond to accommodate and change appointments when I have had to ask.
Thankyou

Reply from Neil Kentish, Area Manager at Coastal Homecare (Worthing)Dear Sharon, thank you for your lovely review for which we are truly grateful. We are proud to have built the strong and enduring relationship with your mum. Your kind comments will be shared with the extremely dedicated team of carers, supported by the super support provided in the office. Best Regards, Neil.

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Review of
Coastal Homecare (Mid Sussex)
from Terence C (Husband of Client) published on 21 January 2026 Submitted via Website • Report

Overall Experience

Carers are mainly very punctual. They are very thoughtful and converse with Lyn to try to ascertain her needs as she is non-verbal. They laugh and joke with her to get her to smile and participate as much as she can.

Reply from Neil Kentish, Area Manager at Coastal Homecare (Mid Sussex)Dear TC, thank you for your kind review. Supporting Lyn is a privilege and the thoughts expressed will be shared with staff as they they so often go above-and-beyond in their determination to provide the best possible care. Kind Regards, Neil.

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Review of
Coastal Homecare (Mid Sussex)
from V P (Daughter of Client) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

I have consistently found the carers to be capable, caring, compassionate and professional in all my dealings with them.

Reply from Neil Kentish, Area Manager at Coastal Homecare (Mid Sussex)Thank you for taking the time to leave a review. We are encouraged by your feedback and look forward to continuing to care for your loved one. In the meantime, if there is anything we can do to further improve your experience of care, please don't hesitate to get in touch with . Amanda, Cynthia or me at the branch. Kind Regards, Neil

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Review of
Coastal Homecare (Mid Sussex)
from Debbie M (Client) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

Since care has started, Coastal Homecare has made such a difference to me. All carers come in and talk to me that is so important. I appreciate all the carers that come to see me.

Reply from Neil Kentish, Area Manager at Coastal Homecare (Mid Sussex)Thank you for taking the time to leave a review. We understand that providing a package of care can be a stressful time. I'm reassured to learn that communication, such an important element of care, is open and two way. Long may it continue! Kind Regards, Neil

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Review of
Coastal Homecare (Worthing)
from J N (Daughter of Client) published on 7 November 2025 Submitted via Website • Report

Overall Experience

Coastal Homecare was amazing. My mum had dementia and they looked after her so well. Interacted and communicated so well with her and although she was non verbal you could see from her facial expressions how much she trusted and loved interacting with them.
They were with my mum up to the end of her

life ensuring she had all her needs met consulting with the ECHO team, mums GP and us as a family. Couldn't have asked for a nicer team.

Reply from Neil Kentish, Area Manager at Coastal Homecare (Worthing)Thank you for taking the time to submit your review. It was a privilege to be able to support your mother and to hear about the sensitive and effective support provided by our team of talented carers. Kind Regards, Neil

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Review of
Coastal Homecare (Worthing)
from Alison B (Daughter of Client) published on 20 October 2025 Submitted via Website • Report

Overall Experience

All of dad's carers are wonderful and he speaks very highly of them all.
Megan, in particular leaves notes for me when dad has run out of bits and has even messaged me to let me know.
I think this is an excellent service all round and have recommended Coastal home care to several friends of mine who

are looking for a home care service.
Thanks everyone for keeping dad safe and happy.

Reply from Neil Kentish, Area Manager at Coastal Homecare (Worthing)Dear Alison, thank you for your kind words. Our carers often go above and beyond. They deserve the recognition and praise for the sometimes difficult job they do and your kind comments will be shared with the team and particularly Megan. Rest assured we will continue to work towards providing a good, safe service for your father. Best Regards, Neil.

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Review of
Coastal Homecare (Worthing)
from Donna D (Client) published on 17 October 2025 Submitted via Website • Report

Overall Experience

I have used Coastal Homecare for over 10 years now having 2 calls daily to assist me to get up, washed, dried and changed into clothes, then to get me ready for bed.
They have a fantastic, well trained group of care givers to assist me.
I would highly recommend them to any person who requires extra

help to complete daily tasks.

Reply from Neil Kentish, Area Manager at Coastal Homecare (Worthing)Thank you for the acknowledgement of the fantastic team of carers that have been supporting you for all this time. Your kind feedback will be shared your regular carers. Kind Regards, Neil

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Review of
Coastal Homecare (Worthing)
from Jenny W (Stepdaughter of Client) published on 16 October 2025 Submitted via Website • Report

Overall Experience

My step-mother has been looked after by this home care provider for just over a year. We live several hundred miles away and can only visit three or four times a year, however we are kept informed after every care visit which gives us enormous peace of mind. I have found all the staff to be cheerful

and caring and nothing is too much trouble for them in their dealings with my relative. I always feel that they have a genuine connection with her and have her very best interests at heart. I would have no hesitation in recommending their services.

Reply from Neil Kentish, Area Manager at Coastal Homecare (Worthing)Thank you for your kind review.
The whole team work incredibly hard to try to deliver care that meets individual needs.
It is gratifying to hear your comments and they will be shared with our dedicated team of carers.

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Value for Money

Review of
Coastal Homecare (Mid Sussex)
from Brian W (Client) published on 10 June 2024 Submitted via Website • Report

Overall Experience

I have been in receipt of care since early March 2024 and it is ongoing the care which I have received has been excellent and without exception the lady carers who visit me are very friendly and deal with all of my care needs whilst so far as they can taking positive steps to ensure that I retain a

degree of dignity. In addition the carers make certain that I have some independence without putting myself at risk of personal injury.
There are occasions when I am unsteady on my feet. In those circumstances the carer visiting me takes all reasonable action to ensure that I do not sustain a fall without compromising my determination to walk.
I receive an agenda each week advising me of the times of the visits and the identity of the carers which I find vary. Sometimes the agenda has to be altered and I am usually advised of the position
I feel obliged to name one individual namely the supervisor she is not only an excellent carer she's also very kind.

Reply from Neil Kentish, Area Manager at Coastal Homecare (Mid Sussex)Thank you for your review. It is heartening to hear that our wonderful team of kind and compassionate carers continue to meet your needs since you joined our service. It was particularly pleasing to hear the positive feedback for our splendid supervisor as part of the management team in the office. She really does go above and beyond. It will be great to share this with her and the whole team. Kind Regards

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Home Care Providers Owned by Coastal Homecare Ltd in West Sussex

Coastal Homecare Ltd Locations in West Sussex (2)

Coastal Homecare Ltd Reviews in West Sussex (11)

Coastal Homecare (Worthing)

Coastal Homecare (Worthing)

Coastal Homecare (Worthing)

Coastal Homecare (Mid Sussex)

Coastal Homecare (Mid Sussex)

Coastal Homecare (Mid Sussex)

Coastal Homecare (Worthing)

Coastal Homecare (Worthing)

Coastal Homecare (Worthing)

Coastal Homecare (Worthing)

Coastal Homecare (Mid Sussex)

Awards / Recognitions (0)

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