Reviews posted for members of Diversity Health and Social Care Ltd.
Happy with the services, no complaint.
Happy with the services, no complaint.
I am happy with the service provided by the Diversity Health Care company. They look after my son very well. I wish all the best for the company.
I am happy with the service provided by the Diversity Health Care company. They look after my son very well. I wish all the best for the company.
We are happy with their services. They are doing good with dignity. They are doing hard work and take care of my mum. We are very happy with them. Thank you.
We are happy with their services. They are doing good with dignity. They are doing hard work and take care of my mum. We are very happy with them. Thank you.
Carers have been thoughtful and caring in their duties. Always asking about Mum and whether she has eaten. They inform me of any bruises and injuries she has. They're compassionate nature is a blessing to Mum and makes me feel happy. Great service so far.
Carers have been thoughtful and caring in their duties. Always asking about Mum and whether she has eaten. They inform me of any bruises and injuries she has. They're compassionate nature is a blessing to Mum and makes me feel happy. Great service so far.
The service I received is very helpful to my requirements. Anytime I contact the office they treat me with respect and deal with any issues I may have. The carers I receive are really amazing. I am happy with the service from the care agency.
The service I received is very helpful to my requirements. Anytime I contact the office they treat me with respect and deal with any issues I may have. The carers I receive are really amazing. I am happy with the service from the care agency.
My support by the carers has been excellent. The care agency has been excellent.
My support by the carers has been excellent. The care agency has been excellent.
Diversity Care Services - we have been with this care service for over 3 years and this year 2025 will be our 4th. I can honestly say it has been a few ups and downs getting things right to suit my mother's needs, but I do think we have got there now. So for the last 12 months, we have been very...
Diversity Care Services - we have been with this care service for over 3 years and this year 2025 will be our 4th. I can honestly say it has been a few ups and downs getting things right to suit my mother's needs, but I do think we have got there now. So for the last 12 months, we have been very satisfied with Diversity, and their dedicated staff, especially the young lady who has been with us right from the start. Keep up the good work and keep listening to your clients.
Excellent no problems. The carers that I have are brilliant. My main carer comes every day except on a Tuesday.
Excellent no problems. The carers that I have are brilliant. My main carer comes every day except on a Tuesday.
Very good.
Very good.
All staff are very respectful towards my husband they are very great towards him.
All staff are very respectful towards my husband they are very great towards him.
The carers my dad has are very good polite and caring. I cannot fault them.
The carers my dad has are very good polite and caring. I cannot fault them.
I cannot praise Diversity Health and Social Care Bow Branch enough. The care that my mum had over two years has been nothing short of amazing. Care has been thorough and consistent, following a care plan, ensuring that care plans are updated as and when - incredible. They do what they say they are...
Response times for requests are immediate, the help they give to navigate support from external agencies is commendable. Thank you so much.
Thank you so much for your wonderful review! We're thrilled to hear that you're having great experience with us. Your kind words motivate our team to keep delivering the best service possible. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to serve you to the best of our abilities
Carers are changed quite often. The quality of training is questionable, had a few carers who had no idea of what to do. Luckily we were visiting, I had to explain to them what to do. People who man the office need telephone training, very rude and nothing gets done if requested, asked for an...
Poor Care - Bad training, avoid if possible, will never recommend this company to anyone.
Dear Sir. Thanks for raising your concerns surrounding mum's care. Mum's package had 3 carers and our company diligently trains all staff with an induction and a yearly refresher training. Carers are fully aware of all assigned tasks as this is clearly stipulated on all service users' support plans...
Dear Sir. Thanks for raising your concerns surrounding mum's care. Mum's package had 3 carers and our company diligently trains all staff with an induction and a yearly refresher training. Carers are fully aware of all assigned tasks as this is clearly stipulated on all service users' support plans and on their care apps which are used for writing their care notes and ticking off all tasks once completed on every visit they attend to. Additionally, we only implement tasks as written on the support plans which are provided for by the local authorities. Its come to our attention before that there was a misunderstanding with regards to extra support, which the office tried to clarify when it was requested for - a care company cannot issue any extra support until the local authorities approve. Our company doesn't deal with the financial aspects of service unless clients are funded privately. That being said, we'd like to offer our heartfelt condolences for mum's passing.
Can only trust certain carers who will do a good job. The coordinating from the office is diabolical. Try to change hours, very rude when speaking. There is a language barrier throughout conversations. Office staff are confrontational.
Can only trust certain carers who will do a good job. The coordinating from the office is diabolical. Try to change hours, very rude when speaking. There is a language barrier throughout conversations. Office staff are confrontational.
I will ensure we give you a call...
We are very sorry that you experienced rude talks and confrontational office staff.I look forward to ensuring a smooth care journey for your husband from here on.
Thank you, Management
They treat me roughly and make my life a misery.
They treat me roughly and make my life a misery.
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