Suite 216-217, Estuary House, 196 Ballards Road, Dagenham RM10 9AB
Visiting Care from £20.95 / hour
Care Provided- Dementia
- Visiting Care
Home Care Providers Owned by Diversity Health and Social Care Ltd in London
Home Care Providers Owned by Diversity Health and Social Care Ltd
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Diversity Health and Social Care Ltd Locations in London (2)
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2 Home Care Providers owned by Diversity Health and Social Care Ltd in London
Tower Hamlets Office, Workspace Lock Studios, 7 Corsican Sq, Lock Studios, London E3 3YD
Care Provided
- Dementia
- Visiting Care
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Diversity Health and Social Care Ltd Reviews in London (15)
Reviews Posted for members of Diversity Health and Social Care Ltd.
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Overall Experience
Date Published
Reviewer Connection to Diversity Health and Social Care Ltd
Review of Diversity Health and Social Care Bow Branch from Rezia K (Client / Service User) published on 15 April 2026 Submitted via Postal Card
Overall Experience
Happy with the services, no complaint.
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Review of Diversity Health and Social Care Bow Branch from Salim A (Father of Client) published on 11 September 2025 Submitted via Postal Card
Overall Experience
I am happy with the service provided by the Diversity Health Care company. They look after my son very well. I wish all the best for the company.
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Review of Diversity Health and Social Care Bow Branch from Preeti S (Daughter-in-law of Client) published on 3 September 2025 Submitted via Postal Card
Overall Experience
We are happy with their services. They are doing good with dignity. They are doing hard work and take care of my mum. We are very happy with them. Thank you.
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Review of Diversity Health and Social Care Bow Branch from Mahesh P (Son of Client) published on 20 August 2025 Submitted via Postal Card
Overall Experience
Carers have been thoughtful and caring in their duties. Always asking about Mum and whether she has eaten. They inform me of any bruises and injuries she has. They're compassionate nature is a blessing to Mum and makes me feel happy. Great service so far.
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Review of Diversity Health and Social Care Bow Branch from M A (Client / Service User) published on 2 April 2025 Submitted via Postal Card
Overall Experience
The service I received is very helpful to my requirements. Anytime I contact the office they treat me with respect and deal with any issues I may have. The carers I receive are really amazing. I am happy with the service from the care agency.
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Review of Diversity Health and Social Care Bow Branch from M M (Client / Service User) published on 2 April 2025 Submitted via Postal Card
Overall Experience
My support by the carers has been excellent. The care agency has been excellent.
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Review of Diversity Health and Social Care Bow Branch from A P (Client / Service User) published on 27 March 2025 Submitted via Postal Card
Overall Experience
Diversity Care Services - we have been with this care service for over 3 years and this year 2025 will be our 4th. I can honestly say it has been a few ups and downs getting things right to suit my mother's needs, but I do think we have got there now. So for the last 12 months, we have been very satisfied with Diversity, and their dedicated staff, especially the young lady who has been with us right from the start. Keep up the good work and keep listening to your clients.
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Review of Diversity Health and Social Care Bow Branch from G S (Client / Service User) published on 27 March 2025 Submitted via Postal Card
Overall Experience
Excellent no problems. The carers that I have are brilliant. My main carer comes every day except on a Tuesday.
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Review of Diversity Health and Social Care Bow Branch from J H (Client / Service User) published on 18 March 2025 Submitted via Postal Card
Overall Experience
Very good.
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Review of Diversity Health and Social Care Bow Branch from P B (Wife of Client) published on 10 February 2025 Submitted via Postal Card
Overall Experience
All staff are very respectful towards my husband they are very great towards him.
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Review of Diversity Health and Social Care Bow Branch from D M (Daughter of Client) published on 17 January 2025 Submitted via Postal Card
Overall Experience
The carers my dad has are very good polite and caring. I cannot fault them.
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Review of Diversity Health and Social Care Bow Branch from Wendy S (Daughter of Client) published on 30 September 2024 Submitted via Website
Overall Experience
I cannot praise Diversity Health and Social Care Bow Branch enough. The care that my mum had over two years has been nothing short of amazing. Care has been thorough and consistent, following a care plan, ensuring that care plans are updated as and when - incredible. They do what they say they are going to do.
Diversity Bow have always acted as a highly professional organisation. The systems are solid, consistent and it is clear they work well. Communication is key to most things, a certain person, does this exceptionally well.
The co-ordinator is a very special person. His sunny disposition has always made such a difference whilst navigating changes necessary for my mum. I cannot praise the co-ordination of care, the speedy approach to all changes and the diligence to ensure that the care was reviewed and checked upon.
Diversity Bow have always acted as a highly professional organisation. The systems are solid, consistent and it is clear they work well. Communication is key to most things, a certain person, does this exceptionally well.
The co-ordinator is a very special person. His sunny disposition has always made such a difference whilst navigating changes necessary for my mum. I cannot praise the co-ordination of care, the speedy approach to all changes and the diligence to ensure that the care was reviewed and checked upon.
Response times for requests are immediate, the help they give to navigate support from external agencies is commendable. Thank you so much.
Reply from Saliha Dawood, Deputy Manager at Diversity Health and Social Care Bow Branch
Thank you so much for your wonderful review! We're thrilled to hear that you're having great experience with us. Your kind words motivate our team to keep delivering the best service possible. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to serve you to the best of our abilities
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Review of Diversity Health and Social Care Bow Branch from J M (Son of Client) published on 2 September 2024 Submitted via Website
Overall Experience
Carers are changed quite often. The quality of training is questionable, had a few carers who had no idea of what to do. Luckily we were visiting, I had to explain to them what to do. People who man the office need telephone training, very rude and nothing gets done if requested, asked for an additional carer as mum was under palliative care. The office failed to respond, told by email not enough funding in place.
Diversity is putting money first, and care later.
One carer's idea of a shower was to pour 3 bowls of water over mum which left mum traumatised for days. She was 96 at the time and since that went downhill and passed away 3 weeks after the event.
Diversity must be the worst care company in the East End.
Diversity is putting money first, and care later.
One carer's idea of a shower was to pour 3 bowls of water over mum which left mum traumatised for days. She was 96 at the time and since that went downhill and passed away 3 weeks after the event.
Diversity must be the worst care company in the East End.
Poor Care - Bad training, avoid if possible, will never recommend this company to anyone.
Reply from Saliha Dawood, Deputy Manager at Diversity Health and Social Care Bow Branch
Dear Sir. Thanks for raising your concerns surrounding mum's care. Mum's package had 3 carers and our company diligently trains all staff with an induction and a yearly refresher training. Carers are fully aware of all assigned tasks as this is clearly stipulated on all service users' support plans...
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Review of Diversity Health and Social Care Bow Branch from S B (Wife of Client) published on 12 January 2024 Submitted via Website
Overall Experience
Can only trust certain carers who will do a good job. The coordinating from the office is diabolical. Try to change hours, very rude when speaking. There is a language barrier throughout conversations. Office staff are confrontational.
Reply from Saliha Dawood, Deputy Manager at Diversity Health and Social Care Bow Branch
We are very sorry that you experienced rude talks and confrontational office staff.
Our service users and the people looking after them mean a lot to us, and we'd like to resolve this ASAP for both you and your husband.
We have got your contacts on our system.
Our service users and the people looking after them mean a lot to us, and we'd like to resolve this ASAP for both you and your husband.
We have got your contacts on our system.
I will ensure we give you a call...
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Review of Diversity Health and Social Care Bow Branch from Marilyn L (Client / Service User) published on 13 May 2022 Submitted via Website
Overall Experience
This agency is the worst agency I have ever had. The management sends carers whatever time suits them not me as agreed. They rush out or just sit downstairs. Their English is poor and those that speak English don’t understand my requests.
They treat me roughly and make my life a misery.
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