Home Care Provider Owned by A & T Caring Services Ltd in Surrey
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Surrey for A & T Caring Services Ltd are showing below.
View the details of all 2 locations (with 67 reviews) owned by A & T Caring Services Ltd
A & T Caring Services Ltd Locations in Surrey (1)
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
9.9
17 reviews
Quatro House, 3 Lyon House, Frimley, Camberley GU16 7ER
"Mum has care 4 times a day and is always very complimentary about the 'girls' and care received. We have met a few of the 'girls' and they…" Read all 17 reviews
A & T Caring Services is a Care Quality Commission Home Care Agency based in Camberley - Surrey, They are specialist providers of both Domiciliary care and 24-hour live-in care. The team have been supporting people to live independently in their own… Read more about A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £28.99 / hour
- Live-in Care from £1,300 / week
A & T Caring Services Ltd Reviews in Surrey (17)
9.4
A & T Caring Services Ltd has a Group Review Score of 9.4 (9.445) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to A & T Caring Services Ltd must have a Review Score.
Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from Elizabeth S (Daughter-in-law of Client) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has care 4 times a day and is always very complimentary about the 'girls' and care received. We have met a few of the 'girls' and they all seem friendly and pleasant. They leave notes if they notice that she is running out of something, so that we are able to replenish things when we visit, which
is very useful. Mum is particularly pleased to see a friendly face. Would highly recommend.
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from Tricia M (Daughter of Client) published on 25 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I just feel compelled to write a 5 star review. A&T provide excellent care for my elderly vulnerable mother. They are extremely accommodating, caring with great attention to detail. They have gone over and above their duties especially today when my mother was waiting alone for the paramedics to arrive.
The manager actually cancelled her meeting to go and sit with her until they arrived. I call that going above and beyond most peoples expectations of a care company. Caring they certainly are!
Reply from Emily Williams, Registered Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from L C (Daughter of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you so much for the care that you gave to my dad it was only for a short time but went above and beyond to make sure dad was ok.
He looked forward to them coming and got on well with the carer who cared for him so can you please thank him for what he did for dad.
He looked forward to them coming and got on well with the carer who cared for him so can you please thank him for what he did for dad.
Reply from Emily Williams, Registered Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from R J (Husband of Client) published on 3 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers have been very diligent in their approach to care services and provided a caring service to my wife. They have provided company for my wife on the hourly occasions in the week to allow me to shop etc.without the worry of leaving her unattended.
Reply from Emily Williams, Registered Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from R B (Daughter of Client) published on 24 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The A&T care team looked after my Mum over a number of months until her passing. A fiercely independent woman, Mum wanted to stay living in her home and the team assisted her to do this with care, dignity and compassion, knowing when to support her and when to give Mum her space. Living abroad I was
reliant on the team to keep me updated of developments on a regular basis, which they did so well. I found the manager particularly responsive as our demands increased and decreased over the months - always friendly, responsive and service minded, tailoring the service to our ever changing needs. I am so grateful to all the team for their kindness, support and professionalism during such a difficult time in our lives.
Reply from Emily Williams, Registered Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from I W (Mother of Client) published on 4 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with our new carers, our son can find meeting new people difficult, however they were smiley, happy and patient with him, taking their time to understand him and encouraging him to talk and join in.
Reply from Emily Williams, Registered Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from J F (Daughter of Client) published on 17 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A & T Caring Services have been looking after Mum for several weeks now.
I have nothing but praise for them, the manager and all the team are professional caring, friendly and great with communication.
I would highly recommend them and we will continue to use them for Mum.
She is very happy with
I have nothing but praise for them, the manager and all the team are professional caring, friendly and great with communication.
I would highly recommend them and we will continue to use them for Mum.
She is very happy with
them.
Reply from Emily Williams, Registered Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from Linda G (Daughter of Client) published on 20 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers were always reliable, trustworthy friendly and considerate with my mum. They were always personable with her and got to know her very well which grew into a very good relationship between them. I would recommend A & T's services for any care and support required, your staff are a credit to
themselves.
Reply from Emily Williams, Registered Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from John B (Son of Client) published on 20 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father was really well looked after by the carers from A and T Caring Services.
Always interacted with Dad and nothing was a problem.
The carers always made sure Dad had everything he needed before they left.
On one occasion, Dad needed the commode and the carer was not due for 2 to 3 hours one
Always interacted with Dad and nothing was a problem.
The carers always made sure Dad had everything he needed before they left.
On one occasion, Dad needed the commode and the carer was not due for 2 to 3 hours one
Sunday morning I contacted one of the carers to see if could pop back to assist and was so helpful and both Dad and I were so very grateful.
Reply from Emily Williams, Registered Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from A B (Client) assisted by family/friend published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are always happy and cheerful. Very helpful and do all that is requested. We have a laugh with staff on a daily basis. Very happy with the service they give.
Reply from Emily Williams, Registered Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from Carol J (Daughter of Client) published on 5 December 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff visiting my Mum three times daily were always very positive and treated my Mum with great care. They laughed at the same jokes she told them on each visit even though they had heard them many times before. They knew what she liked doing and asked her about her favourite football team. I would
recommend A & T's services for their care and support.
Reply from Emily Williams, Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from S T (Wife of Client) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very caring staff - one outstanding member of staff was very professional and well above the others in knowing what to do.
I was not happy with the driver who sometimes drove the staff, who pushed himself into my house (without a mask), wanting to use my toilet.
He attempted to do it a second time
I was not happy with the driver who sometimes drove the staff, who pushed himself into my house (without a mask), wanting to use my toilet.
He attempted to do it a second time
when I wouldn't let him in my house. This was very upsetting.
Otherwise, the care staff were good.
Otherwise, the care staff were good.
Reply from Andrew Nyabango, Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from G B (Husband of Client) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers are always polite and considerate.
Reply from Andrew Nyabango, Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from H F (Granddaughter of Client) published on 7 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been very pleased with the care that my grandmother has been receiving. The care staff have been very attentive and proactive in ensuring my grandmother is being well looked after.
We would happily recommend A & T's services!
We would happily recommend A & T's services!
Reply from Andrew Nyabango, Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from Maureen H (Wife of Client) published on 23 August 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very professional and excellent service. I am so grateful to my husband’s carer for his professionalism support and great kindness, he helped us through a very difficult time and I shall always remember him for that.
Reply from Andrew Nyabango, Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from D M (Client) assisted by family/friend published on 7 March 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The pleasant and friendly staff are always very kind, considerate and patient, happy to chat to me and my wife and treat us with respect. My condition means that placement of rotunda and wheelchair has to be very precise when making transfers. They were quick to learn use of rotunda and ceiling hoist
and take care to keep me safe when transferring. Arrival timings, though variable are reasonably accurate and they usually notify us if they are delayed but it is not always clear who will arrive. We are happy with the care and service that we receive.
Reply from Andrew Nyabango, Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Review of
A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
from B G (Wife of Client) published on 24 January 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care that my husband was given was excellent. The ladies that came to our home were very kind, gentle and most of all, aware of his needs. He used to look forward to them coming. Thanks again.
Reply from Andrew Nyabango, Manager at A & T Caring Services - Domiciliary and Live - In Care (Camberley, Ashe Vale, Bagshot, Farnborough, Lightwater)
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Awards / Recognitions (0)
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