Home Care Providers Owned by A & T Caring Services Ltd in Surrey

The relationships are forming and the carers are able to start to recognise areas that need attention and feel able to make suggestions to keep her safe. She appreciates their time and said she has no complaints and is very happy with the carers. The contact I have with the registered manager, Emily, has been positive too. I'm so thankful they have stepped in to remove some of the stress of being a carer; thank you A&T

We have been using A&T Caring services for some time now and from the outset to every single occasion we make contact to alter what we need or seek advice or help Emily, who always seems to be person answering the telephone, provides a " can do" approach. Nothing ever seems to be a problem and she seems to be able to put new arrangements in place incredibly speedily. The carers have fitted in very well to my parents life and offer much needed support for my Father thus releasing my Mother from so doing. I cannot speak highly enough of the service we have and continue to receive.

Emily, the Manager came to the house and spent some time finding out what it was exactly my husband needed. We agreed on a plan and Emily then put that into place. Over the next few months I contacted Emily frequently to change times and on every occasion, she was understanding and efficient. I also have great praise for the carers - Alan and X who arrive promptly and deal with Charles kindly and efficiently. We have now settled into a regular routine, only occasionally changing times because of hospital visits and again Emily has been understanding and efficient.. I wish to give A & T Carers the highest possible praise and gratitude for the excellent service they provide.

We would totally recommend Emily and her team.

Ive had the pleasure of meeting Primrose ,Sharon &Ree (sorry if i have missed anyone ) who are just the loveliest of girls you would ever want to care for a relative THANKYOU

My father has been receiving daily care for the last 4 weeks from A&T services. This is the first time we have had carers and he was very reluctant to have help. What a difference 4 weeks makes, Dad now looks forward to the Carers coming in! I cannot recommend them enough. They really do take an interest in dad and his wellbeing. Always polite and cheerful, providing him with exactly the type of help he needs. Dads care needs can vary from day to day but this has never been an issue for A&T and there is always someone to contact. It has not only made a big difference to Dad but also to me and we a both very grateful to everyone at A&T for the care , respect and kindness they provide.

Mum has care 4 times a day and is always very complimentary about the 'girls' and care received. We have met a few of the 'girls' and they all seem friendly and pleasant. They leave notes if they notice that she is running out of something, so that we are able to replenish things when we visit, which is very useful. Mum is particularly pleased to see a friendly face. Would highly recommend.

I just feel compelled to write a 5 star review. A&T provide excellent care for my elderly vulnerable mother. They are extremely accommodating, caring with great attention to detail. They have gone over and above their duties especially today when my mother was waiting alone for the paramedics to arrive. The manager actually cancelled her meeting to go and sit with her until they arrived. I call that going above and beyond most peoples expectations of a care company. Caring they certainly are!

He looked forward to them coming and got on well with the carer who cared for him so can you please thank him for what he did for dad.

The carers have been very diligent in their approach to care services and provided a caring service to my wife. They have provided company for my wife on the hourly occasions in the week to allow me to shop etc.without the worry of leaving her unattended.

The A&T care team looked after my Mum over a number of months until her passing. A fiercely independent woman, Mum wanted to stay living in her home and the team assisted her to do this with care, dignity and compassion, knowing when to support her and when to give Mum her space. Living abroad I was reliant on the team to keep me updated of developments on a regular basis, which they did so well. I found the manager particularly responsive as our demands increased and decreased over the months - always friendly, responsive and service minded, tailoring the service to our ever changing needs. I am so grateful to all the team for their kindness, support and professionalism during such a difficult time in our lives.

Very pleased with our new carers, our son can find meeting new people difficult, however they were smiley, happy and patient with him, taking their time to understand him and encouraging him to talk and join in.

She is very happy with them.

The carers were always reliable, trustworthy friendly and considerate with my mum. They were always personable with her and got to know her very well which grew into a very good relationship between them. I would recommend A & T's services for any care and support required, your staff are a credit to themselves.

On one occasion, Dad needed the commode and the carer was not due for 2 to 3 hours one Sunday morning I contacted one of the carers to see if could pop back to assist and was so helpful and both Dad and I were so very grateful.

The staff are always happy and cheerful. Very helpful and do all that is requested. We have a laugh with staff on a daily basis. Very happy with the service they give.

The staff visiting my Mum three times daily were always very positive and treated my Mum with great care. They laughed at the same jokes she told them on each visit even though they had heard them many times before. They knew what she liked doing and asked her about her favourite football team. I would recommend A & T's services for their care and support.

Otherwise, the care staff were good.

Carers are always polite and considerate.

We would happily recommend A & T's services!