9a Finsley Gate, Burnley BB11 2HA
- Older Person Care
- Younger Adult Care
- Children's Care
- Long Term
- Dementia Care
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Home Care Providers Owned by Vision Care Services (UK) Ltd in Lancashire
Home Care Providers Owned by Vision Care Services (UK) Ltd
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Vision Care Services (UK) Ltd Locations in Lancashire (1)
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Vision Care Services (UK) Ltd Reviews in Lancashire (2)
Reviews posted for members of Vision Care Services (UK) Ltd.
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Review of Vision Care Lancashire from T K (Sister of Client) published on 8 July 2026 Submitted via Website•
Overall Experience
Since Vision Care took over my sister's care, we have never looked back. From day one, the level of care, compassion and professionalism has been outstanding.
The carers and management team are absolutely amazing and consistently go above and beyond. Nothing is ever too much trouble, and if we...
Since Vision Care took over my sister's care, we have never looked back. From day one, the level of care, compassion and professionalism has been outstanding.
The carers and management team are absolutely amazing and consistently go above and beyond. Nothing is ever too much trouble, and if we ever need anything, they deal with it quickly and efficiently. They always make us feel listened to, supported and valued.
The care my sister receives is exceptional, and it's clear that every member of staff genuinely cares about the people they support. They have built such a fantastic team, and their dedication shines through every single day.
The carers and management team are absolutely amazing and consistently go above and beyond. Nothing is ever too much trouble, and if we ever need anything, they deal with it quickly and efficiently. They always make us feel listened to, supported and valued.
The care my sister receives is exceptional, and it's clear that every member of staff genuinely cares about the people they support. They have built such a fantastic team, and their dedication shines through every single day.
In my opinion, Vision Care is the best care company in Lancashire. I honestly couldn't recommend them highly enough. If you're looking for a caring, reliable and professional care provider that truly puts people first, Vision Care is the company to choose. Thank you to everyone for the incredible work you do-we are so grateful.
↩Reply from Azeema Sher-Alam, Registered manager at Vision Care Lancashire
Thank you so much for taking the time to leave such a thoughtful and heartfelt review.We are truly grateful for your kind words and are delighted to hear that you and your sister have had such a positive experience with Vision Care Services. Providing compassionate, person-centred care is at the...
Thank you so much for taking the time to leave such a thoughtful and heartfelt review.We are truly grateful for your kind words and are delighted to hear that you and your sister have had such a positive experience with Vision Care Services. Providing compassionate, person-centred care is at the heart of everything we do, so it means a great deal to know that our carers and management team have made such a positive difference to your sister's life.
Your comments about our team going above and beyond, listening to your family's needs, and delivering care with professionalism and compassion will be shared with everyone involved. Recognition like this is incredibly rewarding for our staff, who work tirelessly each day to support people to live safely, comfortably, and with dignity in their own homes.
On behalf of everyone at Vision Care Services, thank you once again for your wonderful feedback and your continued confidence in our team. It is sincerely appreciated.
Review of Vision Care Lancashire from T M (Son of Client) published on 16 April 2026 Submitted via Website•
Overall Experience
Absolute disgraceful behaviour from the manager Asim has no respect for hygiene and had no problem telling Carers to leave a vulnerable 81-year-old disabled blind with dementia while her pad had been soiled unattended.
Please note rating it's not the carers they are good, but there no option to...
Absolute disgraceful behaviour from the manager Asim has no respect for hygiene and had no problem telling Carers to leave a vulnerable 81-year-old disabled blind with dementia while her pad had been soiled unattended.
Please note rating it's not the carers they are good, but there no option to rate the actual carers, the poor rating is for management staff.
↩Reply from Azeema Sher-Alam, Registered manager at Vision Care Lancashire
Thank you for your feedback. We are sorry to hear that your experience did not meet expectations.
At Vision Care Services, we take all feedback seriously, as it helps us to continually review and improve the quality of care we provide. We are committed to delivering safe, respectful, and...
Thank you for your feedback. We are sorry to hear that your experience did not meet expectations.
At Vision Care Services, we take all feedback seriously, as it helps us to continually review and improve the quality of care we provide. We are committed to delivering safe, respectful, and person-centred support at all times.
Due to the nature of care services and our duty to maintain confidentiality, we are unable to comment on specific details in a public forum. However, we would welcome the opportunity to look into this matter further and address any concerns directly.
Please contact our office so that we can review this fully and work towards a resolution.
Kind regards,Vision Care Services
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