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Mercylink Care Services Ltd Locations (3)
Mercylink Care Services Ltd
1 review
Jhumat House, 160 London Road, Barking IG11 8BB
- Care Provided
- Visiting Care
- Dementia
Mercylink Care Norfolk
Unit 2b, Diss Business Park, Hopper Way, Sandy Lane, Diss IP22 4GT
- Care Provided
- Dementia
Mercylink Care Cambridgeshire
1.2
3 reviews
5 Signet Court, Swann Road, Cambridge CB5 8LA
- Care Provided
- Dementia
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Mercylink Care Services Ltd Reviews (4)
Reviews posted for members of Mercylink Care Services Ltd
Review of
Mercylink Care Cambridgeshire
from Lynnda O (Daughter of Client) published on 31 December 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Two days in and I had great concerns about the care my father was receiving. The handling of my dad was poor to say the least. He was pulled by his arm when trying to get him out of his chair. There was no interaction with him, just single words used like eat, up, bed etc. I complained to the company
about my concerns and things did Improve. One carer was partially unkind to my dad and didn't consider his complex needs although no one should be spoken to like that. We had installed cameras to keep an eye on my dad because of him falling, the carers knew they were there, I dred to think what may have happened if we didn't have them.
The company was extremely sorry and promised things would improve which they did. The carer who was unkind didn't go back. We only used this company for 5 days because my dad went into hospital and died 24 hours later. I wouldn't use this company again that's for sure and if I ever had to use any care company again I would definitely install cameras.
The company was extremely sorry and promised things would improve which they did. The carer who was unkind didn't go back. We only used this company for 5 days because my dad went into hospital and died 24 hours later. I wouldn't use this company again that's for sure and if I ever had to use any care company again I would definitely install cameras.
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Review of
Mercylink Care Cambridgeshire
from P G (Mother of Client) published on 12 February 2024 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Greatly disappointed and deeply saddened by the lazy attitude and lack of any care from Mercylink.
Carer was required to assist a young adult with complex learning difficulties into living on his own. Instead of helping with any light duties or enquiring on any bills, would sit playing with his Rubik’s
Carer was required to assist a young adult with complex learning difficulties into living on his own. Instead of helping with any light duties or enquiring on any bills, would sit playing with his Rubik’s
cube and leave up to 1 hour early most days because of boredom.
Medication ran out on 3 occasions and family members had to collect and come over weekly to assist with everything that the carer was payed to do but had no interest in doing. The company have bought nothing but a extra heavy load of stress and a huge bill for a already disadvantaged adult. I would never recommend Mercylink to anyone.
Medication ran out on 3 occasions and family members had to collect and come over weekly to assist with everything that the carer was payed to do but had no interest in doing. The company have bought nothing but a extra heavy load of stress and a huge bill for a already disadvantaged adult. I would never recommend Mercylink to anyone.
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Review of
Mercylink Care Cambridgeshire
from K A (Daughter of Client) published on 1 September 2022 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Not at all happy with the standard or consistency of care provided by Mercylink. My mother is terminally ill and requires care, compassion, and carers who know how to care for those that are dying. I do not recommend that you let them try to look after your loved ones.
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Review of
Mercylink Care Services Ltd
from Maxine S (Daughter of Client) published on 21 February 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After having two well know care service providers, we had the pleasure of Mercylink for my mum. We are thrilled with how things have turned out for her. The carers are lovely and best of all, they have time for their service users and always time for a chat. The Manageress is fantastic, nothing is too
much trouble for her. I would recommend anyone to have Mercylink, you won't be sorry.
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Awards / Recognitions (0)
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Frequently Asked Questions about Mercylink Care Services Ltd
How many Agencies does Mercylink Care Services Ltd own?
Mercylink Care Services Ltd own 3 Agencies.
Which Mercylink Care Services Ltd Agencies have the highest review score?
Mercylink Care Cambridgeshire, Mercylink Care Services Ltd & Mercylink Care Norfolk have the highest review score.
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