Home Care Provider Owned by Llyon Health Ltd in Greater Manchester

left open all winter, heaters left running for days, dirty bathrooms left uncleaned, and appliances used incorrectly, creating fire and health risks.
They rarely engage with him socially, sometimes ignore him while on their phones, and won't assist with simple things like his TV. Personal care is neglected, his clothes are mishandled, and household tasks are left unfinished. When we've raised concerns with management, we've received rude and unhelpful responses.
We worry about vulnerable people without family support, as the standard of care we've experienced feels neglectful and unsafe. Based on our experience, I cannot recommend this company to anyone.

to do and so far have been for walks, cycling, 10-pin bowling and trampolining. I am happy to recommend their service.

was there ready, willing and very able to help me. I was also contacted a few days later to check that I was ok. I have one regular carer, she has been and is such a blessing. She is funny, chatty, and excellent at her job and I would never think of changing her or my care company ever.

given to me.

work timings which is hugely important to me.