Home Care Provider Owned by C4 Care Ltd in Cheshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Cheshire for C4 Care Ltd are showing below.
View the details of all 2 locations (with 33 reviews) owned by C4 Care Ltd
C4 Care Ltd Locations in Cheshire (1)
C4 Care Ltd - Chester
9.7
12 reviews
10/11 First Floor, Queens House, Queens Road, Chester CH1 3BQ
"I would just like to say I would certainly recommend C4 care company to anybody. The service they are providing to my sister is…" Read all 12 reviews
Working across the North West, C4 Care Ltd - Chester offers a range of services from Homecare, Support Workers and Care Home staff, to complex care workers. With the priority always being to offer support that enables people to live a positive quality… Read more about C4 Care Ltd - Chester
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £17 / hour
C4 Care Ltd Reviews in Cheshire (12)
9.7
C4 Care Ltd has a Group Review Score of 9.7 (9.695) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to C4 Care Ltd must have a Review Score.
Review of
C4 Care Ltd - Chester
from R F (Sister of Client) published on 14 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would just like to say I would certainly recommend C4 care company to anybody.
The service they are providing to my sister is exceptional. One staff member in particular is a credit to the company and will keep me informed and updated regarding my sisters care.
Thank you.
The service they are providing to my sister is exceptional. One staff member in particular is a credit to the company and will keep me informed and updated regarding my sisters care.
Thank you.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
C4 Care Ltd - Chester
from D S (Husband of Client) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
As you can see from ratings this is due to poor time keeping anything from 20 mins to 1 hour late. Very poor communication between manager - client - staff. Staff - client.
Reply from Hayfa Saad, Operations Director at C4 Care Ltd - Chester
Thank you for your feedback. We very much welcome and appreciate customer feedback. We are delighted with your four star review. We will investigate further to determine if we can improve. Thank you again for your time in reviewing C4.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
C4 Care Ltd - Chester
from A S (Client) published on 4 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find it very useful and enjoy time with the carer. I have done baking and had long chats, shopping, and lots of things. I’m looking forward to the summer months so I can do gardening and parties. I think my carer is very nice she’s always helping me with my shopping and we enjoy coffee together too.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
C4 Care Ltd - Chester
from L G (Client) published on 30 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good and helpful.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
C4 Care Ltd - Chester
from H R (Daughter of Client) published on 21 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great care for my Mum. We've used C4 Care for her since October 2023, and the carers and admin team are fabulous. They phoned us when Mum was ill and they were concerned, and they've changed the time of visits to suit hospital appts or family commitments.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
C4 Care Ltd - Chester
from B S (Client) assisted by family/friend published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy with all the support from C4 Care. All carers are good and nice.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
C4 Care Ltd - Chester
from K B (Client) published on 15 February 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Almost always excellent support staff and any issues are dealt with quickly and efficiently by management. Have never ended with no one coming out, reliable and will adjust to my needs where possible. Do think there are some cultural and language barriers which need to be overcome with some (for good
of staff and service users) and definitely more real-life mental health training not just ticking boxes on a screen. Generally though, excellent carers thoughtful, accommodating and patient and reasonable support from management, although this was better when previous manager was not on maternity leave and deputy was doing rotas as one member of management especially is alienating both staff and service users.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
C4 Care Ltd - Chester
from J L (Client) published on 7 February 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
It has taken me a while to become comfortable having carers coming as I am a very nervous person. The carers have been sensitive to my needs and have done their best to help me feel comfortable. I have three carers who visit and this has helped me to get familiar with them. I really appreciate the support
I receive. I would recommend C4 Care to other people needing help.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
C4 Care Ltd - Chester
from L A (Niece of Client) published on 7 February 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my auntie receives has been fantastic. The carer who supports her has built up a wonderful relationship with her. She trusts her 100%. I’ve definitely noticed a massive improvement in her confidence and social skills. All domestic tasks are completed to the highest standard, and it’s always
so lovely to see my auntie being supported to help with the day-to-day chores so that these life skills can continue to be nurtured. Any changes that are made to the rota are communicated to us in a timely manner so we can prepare my auntie for the change in staff. As a family, we are extremely happy with the care that is being provided.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
C4 Care Ltd - Chester
from Susan L (Guardian of Client) published on 2 February 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service is great. The staff are supportive and helpful. The staff often have to deal with very challenging situations due to the young adult they support. However, they communicate really well and are always positive. One particular staff member goes above and beyond everytime, to encourage and
teach really important life skills to our young adult. And through this support the whole family have benefitted tremendously.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
C4 Care Ltd - Chester
from Claire S (Client) published on 29 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The support I get from my two regular support workers is excellent, they are always there for me and the communication from the whole company is amazing from C4 Care, which is really important to me. I have had care for 20 years, but C4 Care is the best care provider I have ever had.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
C4 Care Ltd - Chester
from Imelda B (Client) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I feel my review was important and the information was extremely relevant to the support I will have going forward. I hope the information will give me a chance to improve the progress I have made.
Reply from hayfa saad, Operations Director at C4 Care Ltd - Chester
Hi Imelda, thank you so much for your valuable feedback. We really appreciate the time you've taken to share your experience with us. Thank you.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Loading...
Awards / Recognitions (0)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact C4 Care Ltd to verify any information. View our terms and conditions. C4 Care Ltd has a Platinum Service – more info.