Home Care Providers Owned by C4 Care Ltd

Most days don't like how they change your carer sometimes as you get to know regular carer and them you..

There was an ice cream van with delicious ice cream. Very welcoming on a hot day. There were hot drinks and cold drinks and great entertainment and even the alpacas turned up. At home time we all got a goodie bag. All in all a great party. Thanks to the company for organising such events.

It must have taken a lot of planning and organising and as a family we really appreciate all the care and attention shown to my mother by C4.

The carers are all brilliant very caring , professional and punctual. I have had other agency to compare C4 with they are by far superior very friendly excellent my husband looks forward to their visits.and I know he is in very capable hands .

At the present time I have a regular main carer who is excellent. It would be helpful if there is a change in the rota to be notified by text/phone in advance. It has on a few occassions been difficult to speak to someone at C4 care but overall we are very happy with the service provided.

Excellent service, 99 times out of 100. Due to mishaps and accidents with carers (car troubles) nothing too dramatic. There is always someone to fill the gaps. Good office responses.

I am very happy with the service C4 carers and admin provide. The support my daughter receives from her regular carers is excellent they are efficient and friendly. When a family commitment needed visit days to change this was achieved smoothly with no hassle.

Thank you.

We appreciate the flexibility C4 Care can offer; they can usually adapt to requests for a change in the care arrangements very quickly and at short notice.

My experience with C4 Care is amazing. I have been a client of C4 Care for a number of years now. Over that time I have been introduced to a number of excellent, caring staff. When I have had any enquiries, C4 have always been only a phone call away and always willing to help. As time has gone by, my carers have always been kept up to date with their training to fit my needs. As my conditions over the years have changed, C4 have been always been able to support me, and kept up to date with operations and any new equipment I have to use. It is important to me that I have a consistent rota of regular carers and C4 have always made that possible and overtime I have been able to build a relationship with all of my carers and built a connection where my carers have become friends.

Over the last 15 years, we have had multiple care companies who have all tried to look after my wife. We have used C4 for about 4 years now and they go out of their way to look after and care for her. I have recently taken my first respite care. And they did an amazing job both on communication and on Care. A lot of times organisations forget that it's not the actual care on a day-to-day basis but the communication with everyone around the care. So over the weekend, my wife had a great time, she asked when am I going away again so she could have this level of care. So I'm planning on going away in November and we shall see how happy she is then. C4 really do try to keep my wife happy and myself calm. We are more than happy with C4.

As you can see from ratings this is due to poor time keeping anything from 20 mins to 1 hour late. Very poor communication between manager - client - staff. Staff - client.

I find it very useful and enjoy time with the carer. I have done baking and had long chats, shopping, and lots of things. I’m looking forward to the summer months so I can do gardening and parties. I think my carer is very nice she’s always helping me with my shopping and we enjoy coffee together too.

Very good and helpful.

Great care for my Mum. We've used C4 Care for her since October 2023, and the carers and admin team are fabulous. They phoned us when Mum was ill and they were concerned, and they've changed the time of visits to suit hospital appts or family commitments.

We are very happy with the service we are getting. There is good communication among the staff and the management. The companies we dealt with before were nerve-wracking. Therefore, we find C4 Care a responsible company.

I am very satisfied with my carers and the care I get.

When my son was ill I was called by his support workers manager to enquire as to his health, I have dealt with other agencies for many years and this is the first time this has happened.

I am happy with all the support from C4 Care. All carers are good and nice.

Almost always excellent support staff and any issues are dealt with quickly and efficiently by management. Have never ended with no one coming out, reliable and will adjust to my needs where possible. Do think there are some cultural and language barriers which need to be overcome with some (for good of staff and service users) and definitely more real-life mental health training not just ticking boxes on a screen. Generally though, excellent carers thoughtful, accommodating and patient and reasonable support from management, although this was better when previous manager was not on maternity leave and deputy was doing rotas as one member of management especially is alienating both staff and service users.