Hope Homecare Services in Hertfordshire | 1 Home Care Provider

Review of
Hope Homecare Services Ltd
from Marilyn S (Wife of Client) published on 21 August 2025 Submitted via Website • Report

Overall Experience

My husband has needed care since October 2024 for MND and 24 hour care from July25. Hope Home Care have provided excellent carers with majority of them having not only a nursing background but are also understanding & personable to not only my husband but to me as well. Any problems that may have occurred

have been resolved quickly and efficiently.
I would definitely recommend Hope Home Care to anyone who is looking for an agency that listens to your needs & provides the right type of carer.

Reply from Gail Maimbolwa, Director at Hope Homecare Services LtdThank you so much for sharing your experience. It has been a privilege to support your husband since October 2024 and to step up with 24-hour care from July 2025. We know how important it is for families affected by MND to have not only clinically skilled carers but also people who bring compassion, understanding, and warmth.We are truly delighted that you feel listened to, and that our carers have been the right match for your husband's needs while also supporting you. Your kind words about how quickly any issues have been resolved mean a great deal to us, as we are committed to ensuring peace of mind for the families we care for.Thank you for recommending Hope Homecare - your feedback inspires us to continue striving for the very highest standards of safe, person-centred care.With warm regards,

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Review of
Hope Homecare Services Ltd
from M H (Son of Client) published on 28 April 2025 Submitted via Postal Card • Report

Overall Experience

My mother been under Hope Homecare since 2017. The staff and care workers have been very supportive with my mother. Assisting with personal care - my mum was hospitalised and since then they supported with her dementia.
I would recommend Hope Homecare.

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Review of
Hope Homecare Services Ltd
from M C (Client) published on 7 March 2025 Submitted via Postal Card • Report

Overall Experience

I been with Hope for a few years now they help with my daily task like support medication, out and about, cleaning, the staff are excellent and they always ensure I'm safe.

Reply from Gail Maimbolwa, Director at Hope Homecare Services LtdThank you so much for your kind words and for sharing your experience with Hope Homecare. We are truly grateful to have been supporting you over the years, and it's wonderful to hear that our staff have made a positive impact on your daily life. Ensuring your safety, dignity, and well-being is always our priority. If there's anything more we can do to enhance your experience, please don't hesitate to reach out. We appreciate your trust in us!Best wishes,

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Review of
Hope Homecare Services Ltd
from C S (Mother of Client) published on 6 March 2025 Submitted via Postal Card • Report

Overall Experience

Hope Homecare have been supporting my daughter for the last year. She has complex health and behavioural needs.
The carers have been like extended family. Making my daughter very happy. She is always excited to see the carers. They do a fantastic job interacting and taking care of her. nothing seems

to much.
I would recommend the service to everyone.

Reply from Gail Maimbolwa, Director at Hope Homecare Services LtdThank you for your kind words and for sharing your experience. It's truly heartwarming to hear that our carers feel like extended family and that your daughter looks forward to seeing them. Providing compassionate, high-quality care for individuals with complex needs is our priority, and knowing we've made a positive impact means so much to us. We appreciate your recommendation and will continue to support your daughter with the same dedication. Thank you for trusting Hope Homecare!

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Review of
Hope Homecare Services Ltd
from A L (Client) published on 6 March 2025 Submitted via Website • Report

Overall Experience

The staff are pleasant properly clothed with PPE always helpful and understand what is asked of them when here. It's nice to have a quick chat while tasks are being carried out . Some of the carers go that little bit further to always help.

Reply from Gail Maimbolwa, Director at Hope Homecare Services LtdThank you for your lovely review! We're delighted to hear that our staff are professional, friendly, and always willing to go the extra mile. Ensuring our carers are well-equipped, attentive, and supportive is a key part of the service we provide. It's great to know that you feel comfortable and enjoy the interactions while tasks are being carried out. We truly appreciate your feedback and your trust in Hope Homecare!

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Review of
Hope Homecare Services Ltd
from Nataly L (Mother of Client) published on 10 February 2025 Submitted via Website • Report

Overall Experience

We have been using Hope Homecare for a year now. Initially, I was very hesitant to go ahead with a caring agency for my son who has complex needs and drug-resistant epilepsy. However we have been working with 2 carers consistently and I can honestly say that this has made a massive difference in our

life. It took awhile to gain that confidence and for me to leave my son's care to someone else. Our carers knows our son really well, she is very caring, attentive and lovely with him. They comes in 3 days a week and on those days I have been able to claim a little of my life back, I am able to leave the house whilst comfortable that someone that I trust is looking after my son. I was not able to do this before I had carers coming to the house. I can only speak from my personal experience but I have to say I would highly recommend Hope Homecare to anyone considering getting help with their loved one.

Reply from Gail Maimbolwa, Director at Hope Homecare Services LtdThank you so much for your heartfelt review. We understand how difficult it can be to entrust someone else with your loved one's care, especially when complex needs are involved. It's truly rewarding to hear that our care workers have made a positive difference in your life and provided the support your son deserves. Building trust and ensuring compassionate, consistent care is at the heart of what we do. We appreciate your recommendation and remain committed to providing the highest quality of care. If there's anything more we can do, please don't hesitate to reach out.

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Review of
Hope Homecare Services Ltd
from Dilek A (Daughter of Client) published on 5 February 2025 Submitted via Website • Report

Overall Experience

Hope homecare started visiting dad for early morning washing and getting him ready for the day. The carers were very friendly, empathetic and efficient. Dad was treated with respect and dignity. They always arrived on time and we felt very safe and in good hands. They even visited on Christmas Day and

that meant a lot to us.

Reply from Gail Maimbolwa, Director at Hope Homecare Services LtdThank you for your review and acknowledgement. It is much appreciated.

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Review of
Hope Homecare Services Ltd
from Ian L (Son-in-law of Client) published on 15 January 2025 Submitted via Website • Report

Overall Experience

At what was a very difficult time for our family, the preparation and care provided by the team from Hope Homecare Services Ltd was nothing short of brilliant. They took care of my father in law carefully and sensitively, always arriving in good time, were flexible with his care (adapting to any changing

needs) and made him comfortable for the final weeks he stayed at home.

Reply from Gail Maimbolwa, Director at Hope Homecare Services LtdThank you for your review, it is much appreicated.

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Review of
Hope Homecare Services Ltd
from Mwaadi M (Daughter of Client) published on 15 January 2025 Submitted via Website • Report

Overall Experience

My father suffered a fall and stroke. One side of his body is now paralysed. When he came home he needed supported of carers to help him get washed and make his meals. He also had a Stoma fitted. The Stoma was something new to our family, but hope we're great in explaining everything to us and the staff

help him clean and change it so it isn't as frightening anymore. Thanks to all at Hope Homecare Services Ltd.

Reply from Gail Maimbolwa, Director at Hope Homecare Services LtdThank you for your review, it is much appreicated.

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Review of
Hope Homecare Services Ltd
from Damian M (Client) published on 15 January 2025 Submitted via Website • Report

Overall Experience

My father in law's health declined suddenly and I live abroad in Spain. Hope Homecare Services Ltd put carers in quickly and completed all paperwork. I also have access to their system online so I can read up on how he is daily, which is great for the family. My father in law and family are happy. Thank

you.

Reply from Gail Maimbolwa, Director at Hope Homecare Services LtdThank you for your valued review, it is much appreicated.

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Review of
Hope Homecare Services Ltd
from Mary J (Mother of Client) published on 15 January 2025 Submitted via Website • Report

Overall Experience

My daughter suffers with celebral palsy. She regularly aspirates and needs to be peg feed, oral suctioned and nebulized. The team have been brilliant. The nurse at Hope Homecare Services Ltd as been great and is ensuring that my daughter has what she needs and often communicates with the hospital and

doctors to support me. We have the team of 7 staff who support my daughter for the past 18 months or so. They are here 24/7 so I have now have respite and I'm able to have time to myself without having to worry about my daughter and sleep at night as the carers are there. Thank you so much Hope.

Reply from Gail Maimbolwa, Director at Hope Homecare Services LtdThanks for your valued review, it is much appreicated.

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Review of
Hope Homecare Services Ltd
from S M (Mother of Client) published on 14 January 2025 Submitted via Website • Report

Overall Experience

Hope Homecare Services provide personal care to my daughter who suffers with autism. They get her ready for school every morning which gives me time to attend to my other children. It's been a great help and the office are very good at making changes when needed.

Reply from Gail Maimbolwa, Director at Hope Homecare Services LtdThank you for your review. It is much appreicated.

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Review of
Hope Homecare Services Ltd
from M I (Daughter of Client) published on 14 January 2025 Submitted via Website • Report

Overall Experience

My father is bed bound and non verbal. The care workers provide 24/7 support for him at home. It's been a massive weight lifted off the families shoulders knowing the girls are there with him. The family is pleased with the best services provided by Hope Homecare Services.