1st Floor, Studio House, Delamare Road, Chestnut, Waltham Cross EN8 9SH
Hope Homecare Services are a privately owned family run care agency. They know how important family is and what it means for you or loved one to receive care that is personalised to their needs. They pride ourselves on the 20+ years experience they have in domiciliary homecare and our passion for this industry.
There is a robust recruitment process which not only includes an interview, but also a competency-based test to know whether the candidate is caring or not and if they are suitable for the role.
The company does not employ every applicant that applies; they have particular requires to ensure you receive the service you deserve. All staff have been cleared by DBS (Disclosure and barring service), they are trained up to care certificate and given ongoing training throughout the year to ensure they are working to regulators and company standards.
They are also technology driven, and use a computerised system to complete care visits note and medication logs, meaning family and friends are able to have access to the online portal and view care notes and medication logs on demand to put your mind at ease.
Owner : Hope Homecare Services Ltd
Person in charge: Gladys Maimbolwa (Registered Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 30
Staff Languages (other than English): Bengali; Bangla, Polish, Somali, Turkish
Services Offered: 24 Hour Care • Adult Care (18+) • Care for Children • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home
Care Offered: Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service
Latest Care Quality Commission* Report on Hope Homecare Services Ltd: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.