Home Care Providers Owned by Yorkshire & Humber Healthcare Alliance
9.7
Group Review Score
(the average from all locations with a review score)
Yorkshire & Humber Healthcare Alliance Locations (2)
Yorkshire & Humber Healthcare Alliance (West)
9.7
16 reviews
Crown House, 94 Armley Road, Leeds LS12 2EJ
The Yorkshire & Humber Healthcare Alliance is a home care provider helping people receive care and support in their own homes in Leeds, Yorkshire and the Humber area. Staff who are qualified and experienced carers and nurses meet clients' expectations,… Read more about Yorkshire & Humber Healthcare Alliance (West)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £21 / hour
- Live-in Care from £900 / week
Yorkshire & Humber Healthcare Alliance (East)
9.7
60 reviews
Leeds Media Centre, 21 Saville Mount, Leeds LS7 3HZ
"Our experience overall is excellent, we trust the carers & are always in constant communication, mum trusted them and I do too. We are…" Read all 60 reviews
Yorkshire and Humber Healthcare Alliance (East) provides trusted, compassionate home care that is personal, professional, and tailored to individual needs. Originally based in Leeds, YHHA East now proudly supports individuals and families across Yorkshire,… Read more about Yorkshire & Humber Healthcare Alliance (East)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £21 / hour
- Live-in Care from £900 / week
Yorkshire & Humber Healthcare Alliance Reviews (76)
9.7
Yorkshire & Humber Healthcare Alliance has a Group Review Score of 9.7 (9.729) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Yorkshire & Humber Healthcare Alliance must have a Review Score.
Review of
Yorkshire & Humber Healthcare Alliance (East)
from Vicky P (Daughter of Client) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our experience overall is excellent, we trust the carers & are always in constant communication, mum trusted them and I do too. We are happy & know that anything we need we know that we can approach any of the management & they are always happy to oblige & help. I feel I am listened to, this is important
to me and has allowed me to get my life back.
Reply from Collin Masvaure, manager at Yorkshire & Humber Healthcare Alliance (East)
Dear Vicky,Thank you so much for your kind words and for sharing your experience. We are delighted to hear that you and your mum have felt supported and reassured by our carers, and that you trust both the team and management. Knowing that you feel listened to and comfortable approaching us at any time is exactly what we strive for. It's wonderful to hear that our care has given you peace of mind and the space to get your life back. Your feedback means a great deal to all of us, and we look forward to continuing to provide the best possible care for your
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (East)
from L T (Daughter of Client) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I think that all the girls that visit my mum and look after her care needs are outstandingly good. I'm happy the way mum has improved a lot. Thank you so much.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (East)
from K F (Client) assisted by family/friend published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Fantastic care given, listen to instructions well and help when needed.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (West)
from Andrew F (Son of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers provided support to my mum twice a day and also a half day visit once per week up until the point she had to go into a care home on a permanent basis. Mum has Alzheimer's and needed encouragement and prompting to get up, washed and dressed etc, and more often than not the carers were able
to facilitate this with a high degree of professionalism and genuine care. Anyone who has a relative with Alzheimer's knows that this can be very difficult to achieve so this was a really positive result and definitely extended the time mum was able to stay in her home. The carers company management were extremely responsive to all my requests for flexibility and additional support. Highly recommended.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (West)
from Pauline G (Son of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
As a mother I have found the care he is given is very good if there is a problem they are soon requified by the care manager. I have no problems with the care that he is getting and suits his needs.
My son has carers four times a day to do his personal care washing cleaning cooking preparing meals
My son has carers four times a day to do his personal care washing cleaning cooking preparing meals
giving him his medication and any other needs. He looks forward to seeing them and usually has a laugh with them
Sometimes there is a communication problem but it is resolved by speaking more slowly.
The cares on the whole turn up on time if they are late it is usually due a problem with the visit to the previous client.
At times my son can be a bit awkward but the carer can usually deal with it if not they will contact me.
Sometimes there is a communication problem but it is resolved by speaking more slowly.
The cares on the whole turn up on time if they are late it is usually due a problem with the visit to the previous client.
At times my son can be a bit awkward but the carer can usually deal with it if not they will contact me.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (East)
from J B (Client) assisted by family/friend published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Well trained staff who are kind, considerate and professional. They follow not only the agreed tasks but they also provide something just as important, a smile, some conversation and laughter. Overall the communication is excellent, from the carers themselves, the administration team and the management.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (East)
from K M (Husband of Client) published on 29 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the carers are very good, always on time, very friendly and helpful. They really are marvellous, couldn't do without them as I couldn't manage by myself.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (East)
from Susan L (Wife of Client) published on 29 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From day 1. We have been completely at ease and more than happy with the care provided for my husband. Always a smile, on time. Very careful and professional. We could not have chosen a better company for the needs we have.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (East)
from D T (Husband of Client) published on 6 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good and friendly looks after the patient very well and also very patient with her as she has dementia gets on well with her and keeps her in good spirits.makes sure everything is done before she leaves
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (East)
from Eleanor M (Client) published on 6 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All my carers are very cheerful, helpful and kind. I also like that they're from the same team. I like that they announce that they have arrived by either saying my name or saying knock knock before entering my room giving me my privacy. I feel like in the very short time they have been caring for me
we've bonded as I hate feeling a burden on people nothing I ask them to do for me is too much. I also like that they ask me if I'm okay and if I've slept well even before they start my morning routine. They also let me know which one of them will be coming in later in the day. The care that is being provided is great infact it's exceptional. Thank you so much your all amazing.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (East)
from L S (Son of Client) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff I had communications and interactions with, were at all times helpful. I found them to be patient, understanding and positive. YHHA in their everyday work, showed to be professional organisation. My father still speaks glowingly of the carers 6 months after his care finished. He now resides
in a care home.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (West)
from R H (Son of Client) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Find the carers to be kind and friendly, they do a job looking after Dad.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (East)
from Z M (Client) published on 19 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All my carers are dedicated to their work. They are very respectful and nothing is too much for them. They are cheerful and positive and their support goes a long way in making my day manageable.
They understand my needs and are able to do things the way I need them to be done.
They are punctual and
They understand my needs and are able to do things the way I need them to be done.
They are punctual and
always let me know if they are running late.
I am very happy they are a part of my life.
I am very happy they are a part of my life.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (East)
from Russell B (Son of Client) published on 19 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum doesn't like change and appreciates that on the whole, she sees the same carers every day.
We find the carers to be reliable, honest and caring, in the limited time they have available they follow the agreed instructions in particular with regards to the tablets and creams mum requires.
Pleased
We find the carers to be reliable, honest and caring, in the limited time they have available they follow the agreed instructions in particular with regards to the tablets and creams mum requires.
Pleased
that management makes themselves available if required.
Communication is good, it's clear that any requests I have made on my mum's behalf have been briefed to the carers.
Communication is good, it's clear that any requests I have made on my mum's behalf have been briefed to the carers.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (East)
from Kyle S (Grandson of Client) published on 13 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Amazing care provided for my Nan after coming out of hospital after her 4th stroke. Two carers, 4 times a day and the loveliest people. There were around 10-12 carers who provided care, with 6 of those being the main carers, providing care around 80% of the time. Always made my Nan feel comfortable
and they got along with her like friends, getting to know her over ten months. The quality of care was exceptional and they couldn't do enough. Regular meetings with management to assess the care, although we never had any complaints or recommendations. True professionals.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (West)
from Brenda C (Wife of Client) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy and pleased with all the care staff, the girls and the boys, they are all very professional and kind and do a fantastic job.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (East)
from M B (Client) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Service is good. The 18:00 people can be late, the carers do ring up but your office does not. Carers have been two-and-a-half hours late which made me upset. I am disabled, I walk with two sticks.
Reply from Collin Masvaure, Manager at Yorkshire & Humber Healthcare Alliance (East)
We are sorry that you were upset our carer was late for your 18:00 call. What we did: We arranged for you to meet the Manager. After your meeting you understood the carer was late due to a medical emergency with one of our Service Users and that communication has since improved. We have also met with office staff and carers to ensure you are always informed if carers are delayed. We are pleased you find the service being provided to your satisfaction. As always we strive to ensure we deliver a service that meets your needs and aspirations.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (East)
from Malcolm B (Client) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service is good.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (West)
from John L (Husband of Client) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We are almost three months into our experience of having carers in our home to assist her with basic needs in her life. Following this period she has taken to the pairs of cares coming to help her. she has found all fo them to be well trained and without exception they are all kind and considerate in
their approach to helping her.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Yorkshire & Humber Healthcare Alliance (West)
from L M (Daughter of Client) published on 15 February 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have just had to request an increase to the care package my father receives, this was handled quickly and efficiently by management. A recent query about timeliness was responded to immediately. The carers who visit are polite, friendly and very caring. The daily notes I can access online are informative
and comforting.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Loading...
Awards / Recognitions (2)
Loading...
Loading
Loading
Loading
Frequently Asked Questions about Yorkshire & Humber Healthcare Alliance
Costs for home care providers owned by Yorkshire & Humber Healthcare Alliance
Average costs for home care provided by Yorkshire & Humber Healthcare Alliance by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Yorkshire & Humber Healthcare Alliance, based on 2 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £21 |
| Live-in Care (weekly) | £900 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Yorkshire & Humber Healthcare Alliance own?
Yorkshire & Humber Healthcare Alliance own 2 Agencies.
Which Yorkshire & Humber Healthcare Alliance Agencies have the highest review score?
Yorkshire & Humber Healthcare Alliance (West) & Yorkshire & Humber Healthcare Alliance (East) have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Yorkshire & Humber Healthcare Alliance to verify any information. View our terms and conditions. Yorkshire & Humber Healthcare Alliance has a Platinum Service – more info.