Home Care Providers Owned by Yorkshire & Humber Healthcare Alliance in West Yorkshire
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Yorkshire for Yorkshire & Humber Healthcare Alliance are showing below.
Yorkshire & Humber Healthcare Alliance Locations in West Yorkshire (2)
Yorkshire & Humber Healthcare Alliance (East)
9.7
61 reviews
Leeds Media Centre, 21 Saville Mount, Leeds LS7 3HZ
"The carers are friendly, helpful, very caring, considerate in all areas without the carers she couldn't cope to do or walk on her own.…" Read all 61 reviews
Yorkshire and Humber Healthcare Alliance (East) provides trusted, compassionate home care that is personal, professional, and tailored to individual needs. Originally based in Leeds, YHHA East now proudly supports individuals and families across Yorkshire,… Read more about Yorkshire & Humber Healthcare Alliance (East)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £21 / hour
- Live-in Care from £900 / week
Yorkshire & Humber Healthcare Alliance (West)
9.7
16 reviews
Crown House, 94 Armley Road, Leeds LS12 2EJ
The Yorkshire & Humber Healthcare Alliance is a home care provider helping people receive care and support in their own homes in Leeds, Yorkshire and the Humber area. Staff who are qualified and experienced carers and nurses meet clients' expectations,… Read more about Yorkshire & Humber Healthcare Alliance (West)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £21 / hour
- Live-in Care from £900 / week
Yorkshire & Humber Healthcare Alliance Reviews in West Yorkshire (77)
9.7
Yorkshire & Humber Healthcare Alliance has a Group Review Score of 9.7 (9.711) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Yorkshire & Humber Healthcare Alliance must have a Review Score.
Review of
Yorkshire & Humber Healthcare Alliance (East)
from M S (Daughter of Client) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are friendly, helpful, very caring, considerate in all areas without the carers she couldn't cope to do or walk on her own. Great company highly recommend the service and care given to my mother.
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from Vicky P (Daughter of Client) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our experience overall is excellent, we trust the carers & are always in constant communication, mum trusted them and I do too. We are happy & know that anything we need we know that we can approach any of the management & they are always happy to oblige & help. I feel I am listened to, this is important
to me and has allowed me to get my life back.
Reply from Collin Masvaure, manager at Yorkshire & Humber Healthcare Alliance (East)
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from L T (Daughter of Client) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I think that all the girls that visit my mum and look after her care needs are outstandingly good. I'm happy the way mum has improved a lot. Thank you so much.
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from K F (Client) assisted by family/friend published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Fantastic care given, listen to instructions well and help when needed.
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Review of
Yorkshire & Humber Healthcare Alliance (West)
from Andrew F (Son of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers provided support to my mum twice a day and also a half day visit once per week up until the point she had to go into a care home on a permanent basis. Mum has Alzheimer's and needed encouragement and prompting to get up, washed and dressed etc, and more often than not the carers were able
to facilitate this with a high degree of professionalism and genuine care. Anyone who has a relative with Alzheimer's knows that this can be very difficult to achieve so this was a really positive result and definitely extended the time mum was able to stay in her home. The carers company management were extremely responsive to all my requests for flexibility and additional support. Highly recommended.
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Review of
Yorkshire & Humber Healthcare Alliance (West)
from Pauline G (Son of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
As a mother I have found the care he is given is very good if there is a problem they are soon requified by the care manager. I have no problems with the care that he is getting and suits his needs.
My son has carers four times a day to do his personal care washing cleaning cooking preparing meals
My son has carers four times a day to do his personal care washing cleaning cooking preparing meals
giving him his medication and any other needs. He looks forward to seeing them and usually has a laugh with them
Sometimes there is a communication problem but it is resolved by speaking more slowly.
The cares on the whole turn up on time if they are late it is usually due a problem with the visit to the previous client.
At times my son can be a bit awkward but the carer can usually deal with it if not they will contact me.
Sometimes there is a communication problem but it is resolved by speaking more slowly.
The cares on the whole turn up on time if they are late it is usually due a problem with the visit to the previous client.
At times my son can be a bit awkward but the carer can usually deal with it if not they will contact me.
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from J B (Client) assisted by family/friend published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Well trained staff who are kind, considerate and professional. They follow not only the agreed tasks but they also provide something just as important, a smile, some conversation and laughter. Overall the communication is excellent, from the carers themselves, the administration team and the management.
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from K M (Husband of Client) published on 29 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the carers are very good, always on time, very friendly and helpful. They really are marvellous, couldn't do without them as I couldn't manage by myself.
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from Susan L (Wife of Client) published on 29 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From day 1. We have been completely at ease and more than happy with the care provided for my husband. Always a smile, on time. Very careful and professional. We could not have chosen a better company for the needs we have.
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from D T (Husband of Client) published on 6 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good and friendly looks after the patient very well and also very patient with her as she has dementia gets on well with her and keeps her in good spirits.makes sure everything is done before she leaves
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from Eleanor M (Client) published on 6 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All my carers are very cheerful, helpful and kind. I also like that they're from the same team. I like that they announce that they have arrived by either saying my name or saying knock knock before entering my room giving me my privacy. I feel like in the very short time they have been caring for me
we've bonded as I hate feeling a burden on people nothing I ask them to do for me is too much. I also like that they ask me if I'm okay and if I've slept well even before they start my morning routine. They also let me know which one of them will be coming in later in the day. The care that is being provided is great infact it's exceptional. Thank you so much your all amazing.
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from L S (Son of Client) published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff I had communications and interactions with, were at all times helpful. I found them to be patient, understanding and positive. YHHA in their everyday work, showed to be professional organisation. My father still speaks glowingly of the carers 6 months after his care finished. He now resides
in a care home.
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Review of
Yorkshire & Humber Healthcare Alliance (West)
from R H (Son of Client) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Find the carers to be kind and friendly, they do a job looking after Dad.
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from Z M (Client) published on 19 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All my carers are dedicated to their work. They are very respectful and nothing is too much for them. They are cheerful and positive and their support goes a long way in making my day manageable.
They understand my needs and are able to do things the way I need them to be done.
They are punctual and
They understand my needs and are able to do things the way I need them to be done.
They are punctual and
always let me know if they are running late.
I am very happy they are a part of my life.
I am very happy they are a part of my life.
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from Russell B (Son of Client) published on 19 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum doesn't like change and appreciates that on the whole, she sees the same carers every day.
We find the carers to be reliable, honest and caring, in the limited time they have available they follow the agreed instructions in particular with regards to the tablets and creams mum requires.
Pleased
We find the carers to be reliable, honest and caring, in the limited time they have available they follow the agreed instructions in particular with regards to the tablets and creams mum requires.
Pleased
that management makes themselves available if required.
Communication is good, it's clear that any requests I have made on my mum's behalf have been briefed to the carers.
Communication is good, it's clear that any requests I have made on my mum's behalf have been briefed to the carers.
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from Kyle S (Grandson of Client) published on 13 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Amazing care provided for my Nan after coming out of hospital after her 4th stroke. Two carers, 4 times a day and the loveliest people. There were around 10-12 carers who provided care, with 6 of those being the main carers, providing care around 80% of the time. Always made my Nan feel comfortable
and they got along with her like friends, getting to know her over ten months. The quality of care was exceptional and they couldn't do enough. Regular meetings with management to assess the care, although we never had any complaints or recommendations. True professionals.
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Review of
Yorkshire & Humber Healthcare Alliance (West)
from Brenda C (Wife of Client) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy and pleased with all the care staff, the girls and the boys, they are all very professional and kind and do a fantastic job.
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from M B (Client) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Service is good. The 18:00 people can be late, the carers do ring up but your office does not. Carers have been two-and-a-half hours late which made me upset. I am disabled, I walk with two sticks.
Reply from Collin Masvaure, Manager at Yorkshire & Humber Healthcare Alliance (East)
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Review of
Yorkshire & Humber Healthcare Alliance (East)
from Malcolm B (Client) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service is good.
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Review of
Yorkshire & Humber Healthcare Alliance (West)
from John L (Husband of Client) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We are almost three months into our experience of having carers in our home to assist her with basic needs in her life. Following this period she has taken to the pairs of cares coming to help her. she has found all fo them to be well trained and without exception they are all kind and considerate in
their approach to helping her.
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Awards / Recognitions (2)
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