Farnham House, 50-54 Farnham Road, Ilford IG3 8QD
Care Provided
Home Care Providers Owned by Sunlight Care Group in London
Home Care Providers Owned by Sunlight Care Group
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Sunlight Care Group Locations in London (4)
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4 Home Care Providers owned by Sunlight Care Group in London
Suite 8 Tudor Court, Brighton Road, Sutton SM2 5AE
Care Provided
- Dementia
Unit 3, 1st Floor, Pride Court, 80-82 White Lion Street, London N1 9PF
Care Provided
- Dementia
3-9 Balaam Street, Plaistow, London E13 8EB
Care Provided
- Live-in Care
- Dementia
- Visiting Care
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Sunlight Care Group Reviews in London (3)
Reviews Posted for members of Sunlight Care Group.
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Overall Experience
Date Published
Reviewer Connection to Sunlight Care Group
Review of Sunlight Care Group Redbridge from Lima R (Daughter-in-law of Client) published on 10 July 2024 Submitted via Website
Overall Experience
Company is unprofessional; no uniforms, no IDs, no aprons, carers have poor English language skills, no idea of basic hygiene, if you can get regular careers you can train them otherwise your elderly loved ones will not be showering daily, office staff are rude and extremely unhelpful, would not recommend them to anyone.
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Care / Support
Management
Treated with Dignity
Value for Money
Review of Sunlight Care Group Redbridge from Careyanne B (Daughter of Client) published on 28 November 2023 Submitted via Website
Overall Experience
My mum used this company. She has Alzheimer's.
If you're using this company for someone with Alzheimer's please don't as the carers are not trained in this area, my mum had 4 carers a day and they did not know what to do with someone like my mum.
We constantly had to give instructions. None of them stay their time and try to get the job done quickly, missing things in the process. We installed a camera doorbell and cameras inside.
We were heavily involved with this company, there is one staff member that really does help.
If you're using this company for someone with Alzheimer's please don't as the carers are not trained in this area, my mum had 4 carers a day and they did not know what to do with someone like my mum.
We constantly had to give instructions. None of them stay their time and try to get the job done quickly, missing things in the process. We installed a camera doorbell and cameras inside.
We were heavily involved with this company, there is one staff member that really does help.
If you're using this company, check all certificates and install cameras.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Sunlight Care Group Newham from Paul A (Son of Client) published on 28 December 2021 Submitted via Website
Overall Experience
Excellent, responsive and caring team. Great customer service. Had a positive experience when Sunlight cared for my mother; someone was always available to talk to. The service was smooth with no issues, and the staff were professional.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
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