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Home Care Provider Owned by Brisca Healthcare in Durham

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9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Brisca Healthcare in Durham

Only the locations & reviews in Durham for Brisca Healthcare are showing below.

View the details of all 2 locations (with 91 reviews) owned by Brisca Healthcare

Brisca Healthcare Locations in Durham (1)

1 Home Care Provider owned by Brisca Healthcare in Durham
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Brisca Healthcare Durham
Office 4, East Durham Business Centre, Wingate TS28 5HD 
9.8 36 reviews
Brisca Healthcare Durham, Wingate, Durham
"My mam was cared for by the Brisca Care team for two and a half years until she sadly passed away in february. She had complex care needs…"   Read all 36 reviews
  • Visiting Care from £23 / hour
  • Live-in Care from £1,400 / week

Brisca Healthcare Durham offers Homecare / Domiciliary Care Services in Durham City, East Durham, and the surrounding areas in County Durham region. They specialise in hourly care, live in care, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Brisca Healthcare Reviews in Durham (36)

9.8

Brisca Healthcare has a Group Review Score of 9.8 (9.802) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Brisca Healthcare must have a Review Score.

Overall Experience
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Reviewer Connection to Brisca Healthcare
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Review of

Brisca Healthcare Durham

from Lynnette T (Daughter of Client) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam was cared for by the Brisca Care team for two and a half years until she sadly passed away in february.
She had complex care needs and the care that she received in the whole of that time was excellent.
Staff always treated her with the utmost didnity and respect. There was genuine affection
and friendship shown to mam which she very much appreciated.
The last couple of weeks of mams life were particulary hard for mam and for us and to see the respect, warmth and tenderness the care team gave touched our hearts and gave us comfort.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you so much for your kind words and positive review. We're truly sorry for your loss and feel honoured to have cared for your mam. It means a great deal to hear how much the team's kindness and respect meant to mam and to your family.
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Review of

Brisca Healthcare Durham

from M C (Client) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the ladies very prompt, and arrive keen to get on with the job. They have been well briefed as to my personal needs, and they are always looking how to aid my health & well being. They are alway cheerful and have been a massive help.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamWe appreciate you taking the time to leave us such an excellent review! We always strive to give our best services to our clients and we are glad we exceed expectations seeing your five stars. Your glowing feedback truly brightens our day.
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Review of

Brisca Healthcare Durham

from Elizabeth B (Wife of Client) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although the support provided was only for a short period, it was invaluable to us, in being comforted that my husband was looked after in a caring and compassionate manner and his hygiene needs taken care of. All the carers that attended were lovely, kind and friendly and I can't thank them enough
for their support.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you so much for your kind words and a thoughtful review. We're absolutely delighted to hear that you've been pleased with the service we provided to your husband. Our carers take great pride in their work, and it means a lot to know that their efforts are appreciated. Thank you again!
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Review of

Brisca Healthcare Durham

from Bethany T (Granddaughter of Client) published on 2 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
We needed extra help with my grandmother after my grandfather's health took a turn for the worse, at first we had carrers 3 evening per week for a sitting service to give family members a break but since the passing of my grandfather in September we now have 4 daily calls.
The ladies are always kind
and caring, they keep things very clean and tidy. It was a very nerve wreaking for us to have 'strangers' in our home but rest assured we have had nothing but a positive experience.
A few issues to iron out but nothing major.
Always reliable and on time.
Thank you brisca.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you for your detailed and positive feedback on our service, it is very much appreciated. We aim to provide the best service. We are glad that you are pleased! Best wishes from all of us.
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Review of

Brisca Healthcare Durham

from Katherine K (Daughter of Client) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers have been absolutely wonderful, providing not only high-quality care but also genuine kindness, patience, and respect. They consistently go above and beyond to ensure comfort, dignity, and well-being, while always taking the time to listen and understand individual needs.
Their professionalism,
reliability, and compassionate approach have made a huge positive difference, giving both reassurance and peace of mind. It is clear that they truly care about the people they support, and this shows in everything they do. I would highly recommend their services to anyone looking for dedicated, trustworthy, and compassionate carers.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamWe appreciate you taking the time to leave us such an excellent review! We always strive to give our best services to our clients and we are glad we exceed expectations seeing your five stars. Your glowing feedback truly brightens our day.
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Review of

Brisca Healthcare Durham

from E D (Daughter of Client) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Happy with all aspects of care. All communication was very good. The carers attended twice a day and everyone was friendly and chatty. Overall experience with Brisca Healthcare has been very good.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you so much for your kind words and a thoughtful review. We're absolutely delighted to hear that you've been pleased with the service we provide. Our carers take great pride in their work, and it means a lot to know that their efforts are appreciated. Thank you again!
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Review of

Brisca Healthcare Durham

from Angela F (Daughter of Client) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had a really positive experience with Brisca Durham. It's the first time we have used a home care service and the set up has been faultless. Great communication, quick to respond to queries and very reliable.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you for an amazing review. We are glad to hear that you both are happy with the care we provide.
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Review of

Brisca Healthcare Durham

from Christine W (Wife of Client) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I don't have enough words to describe how wonderful your team were with my husband. They were all so caring to him they give him the love as if he was their own, it always put a smile on his face when they came in and I know he always make them smile by the time they left. Sadly he passed away on the
8th May. But I will never forget what a pleasure it was to call them family.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you so much for taking the time to provide us with a review. I know this will mean a great deal to the team and will ensure that they are aware of your kind words. We are so grateful.
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Review of

Brisca Healthcare Durham

from Gladys D (Client) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing too much trouble for carers to do things for you. Management also very helpful.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you for your kind words. We are delighted you are happy with the care we provide, and it's a pleasure to receive a good rating. Many thanks
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Review of

Brisca Healthcare Durham

from E Y (Daughter of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers call 4 times a day to help mam with her every day living after she fell twice in the space of 6 weeks and broke both hips.
They are helpful and polite and nothing is to much trouble.
After a bad experience with another care company, the staff at Brisca are a breath of fresh air
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you for your detailed and positive feedback on our service, it is very much appreciated. We aim to provide the best service. We are glad that you are pleased! Best wishes from all of us.
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Review of

Brisca Healthcare Durham

from Geoffrey G (Client) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
More than happy with all aspects of Brisca Healthcare.
Happy staff and a good patient relationship.
Thanks for your help.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you for taking the time to leave a review for us, we really appreciate the high rating. Thank you
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Review of

Brisca Healthcare Durham

from C W (Partner of Client) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The carer sits with the client and makes him a drink and empties the urine bottle that's it really. She doesn't take his cup out and she sometimes goes to sleep and has her feet on the sofa when I walk in. She has no manners she goes to our toilet without asking.
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Review of

Brisca Healthcare Durham

from M T (Wife of Client) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased to say we have found no problems with this team of dedicated carers. We have found all of Brisca Healthcare to be thoughtful, kind and conscientious. Every one of them carries out their duties efficiently while still being caring and friendly.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you for taking the time to leave a review for us, we really appreciate the five star rating. Thank you
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Review of

Brisca Healthcare Durham

from John C (Client) assisted by family/friend published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think you or a good team to work with and I would let everyone know about you. Your team are always on time if not you always phone to let us know. You are friendly and that is what I like about you.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you for such a great rating and for the recommendation! We strive for excellence and thank you for taking the time to leave us a review. We do appreciate.
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Review of

Brisca Healthcare Durham

from Carol R (Daughter of Client) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam has Alzheimers and Vascular dementia and often has challenging behaviour. When her original care company could no longer provide the time and care to meet her needs we were very pleased that Brisca could step in.
All the carers have dealt with mam exactly as we asked.They are compassionate and
friendly and do a great job. They spend the time needed to ensure she is clean and well nourished.
Communication with the administration team is excellent , any tiny teething problems have been promptly sorted out. Any requests have been agreed without problem.
Over all Brisca has give my sister and I peace of mind that mam is safe in her own home.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you for your kind words. We are delighted you are happy with the care we provide, and it's a pleasure to receive your five-star rating.Many thanks
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Review of

Brisca Healthcare Durham

from Gillian B (Daughter of Client) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brisca care started to visit my mother in March 2025 , they offer 30mins care each morning distributing medication, my mother enjoys there service and jolly personality's , we as a family have found all of the staff helpful and efficient and I would not hesitate to recommend them to anyone needing a
helping hand .
My mother has never had any help and was very sceptical when we suggested it , but she is very happy and looks forward to her chats with the carers when they visit .
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you so much for taking the time to share your experience with us! We're absolutely delighted to hear that our team made a difference in your loved one's care. It's truly heart warming to know our efforts are making a positive impact and your kind words inspire us to keep delivering the best possible support to our community. We're here for you whenever you need us and we're so grateful to be part of your journey. It is an honour and a privilege to do what we do.
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Review of

Brisca Healthcare Durham

from Felicity S (Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been with Brisca health care for over a year now having come from another care provider where the quality of care was very inconsistent. There is a sharp contrast in the care I receive from Brisca which is consistently of a high standard. They Provide me with personal care as well as help with
household tasks and these are carried out very throughly. The carers are patient and very pleasant ,professional and turn up on time. The standards are maintained throughout the orgainsation with office staff being efficient pleasant to talk to and amenable when making any changes to times.I have always managed to contact someone in the organisation. I am very pleased with my care.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you so much for the feedback and for rating us! We take take pride in providing quality care , keeping our service- users happy and safe in their own homes. We're glad you feel we do this well! Thanks again for the recommendation, and have an amazing day!
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Review of

Brisca Healthcare Durham

from Geoffery H (Husband of Client) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall experience with Brisca Healthcare has been very good. Staff have been excellent, my wife was treated with dignity, also clean and changed to a good standard. I am very happy with the service we have received.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you for taking the time to write this amazing feedback, it really does mean a lot to our team. It was a pleasure looking after your wife and we are very happy that the experience had such a positive impact. All the best.
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Review of

Brisca Healthcare Durham

from J D (Grandmother of Client) published on 20 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great company. My grandson is autistic and the carers are fantastic with him. Very patient and kind.
Any queries are answered immediately. Pleasure working with them. My grandson is happy and always comes home in such a good mood.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you for taking the time to leave a review for us, we really appreciate.
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Review of

Brisca Healthcare Durham

from Donna W (Mother of Client) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Brisca Healthcare since July 2024 for school holiday short breaks for our son. They completed a home visit prior to him starting where she met our son and listened intently to his support needs where she developed a person-centred plan so she could ensure his needs were met.
We
are so pleased with the support our son receives, he gets excited when he sees he is going out with his support worker and they always provide him with activities he enjoys and follow his support plan.
Reply from Prieska Chimhini, Manager at Brisca Healthcare DurhamThank you for such a positive feedback. The supporting staff will feel so encouraged. We do appreciate it.
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Awards / Recognitions (2)

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