Home Care Providers Owned by Goldleaf Homecare

Mum gets along with the carers and enjoys seeing different faces. The carers are caring and also willing to help mum with her needs.

The evening visit (in general) comes in gives me my evening tablet watches me go to bed then leaves!!!

I'm extremely happy with the service Goldleaf provides for my mother. I have met one of her carers and also the lady who supervises her care team and they both have a great relationship with mum and ensure her needs are met and she is safe and well cared for. Any requests I have communicated to head office have always been handled efficiently.

Very satisfactory.

All good!! Staff are patient with all his swearing and shouting.

Kind and caring, making sure that Bill is sound of mind, clean (if he wishes), watered and fed. Appreciative of what the carers do and limited time of performing so well.

I am extremely happy with Goldleaf. When I first met with staff I was listened to and my mum's needs were implemented over time mum's needs have changed and I have been able to communicate promptly with staff. They then promptly altered the support to meet my mum's needs. My mum really likes the carers who look after her. Since she has had the GoldLeaf staff she has been happier and her anxiety has lessened. This in turn has helped me. I recently went on holiday and felt ressured that my mum was receiving excellent support. Throughout , there has been excepting communication between myself and the staff. This is the second agency I have used and this has been for superior in the care and support provided.

Overall happy with the care I receive.

I have received good care from the GoldLeaf carers. I am perfectly satisfied.

Gwen really likes all her carers and is happy with the care she receives. They are all friendly and caring and treat her with dignity. As a family, we are happy with the care and communication and appreciate all the hard work they do.

The GoldLeaf carers have always been very professional and supportive not just to my dad but to me too. They always give excellent care and are able to recognise when he is not as well as he should be. Being able to access their reports on the app is a great way to be always updated on his current well being. Any major concerns they may have, will aways result in me being informed personally. Overall, I think the service provided is of the highest standard.

I cannot rate GoldLeaf Homecare Waltham Abbey enough, carers and managers are all amazing. I don't know what I'd do without them! Always there to support my uncle and give him the care he needs nothing is too much trouble. Also a fantastic support to me, keeps me up to date when necessary and explains everything well. Amazing ladies who I cannot praise enough.

Overall friendly and good, Mum's needs are met, reliable, management are informative. Goldleaf have been caring and continues for a few years, they all love Mum she is content, always smiling and they say she is a pleasure. Overall quite pleased.

Goldleaf took over the service and support in April and my sister is enjoying the support and activities that she does with her personnel assistant.

This arrangement works really well and has been in place for more than a year now. I am very pleased with the commitment to home care that Gold Leaf provides.

Managers are very responsive and carers are punctual, however lack enthusiasm when it comes to meal prep and often do not fill their dedicated time slots given prices have increased over the years.

They encouraged me to be happy and better than yesterday!

The only suggestion is that it would be good to have an app to be able to see care call times and other information for peace of mind.

Goldleaf Home Care has been helpful in providing flexible care to the client concerned. Where possible, continuity of carers has helped the client build up relationships and encourages social interaction.

I cannot recommend Goldleaf high enough.