Home Care Providers Owned by Life Care Plus - National Offices

The ladies are all pleasant and helpful

Life Care Plus provides exceptional personalised support, enabling clients to live independently with dignity. Even the office staff are so nice and encouraging.

From our interaction with the manager in doing an assessment of my sisters care needs to the daily care so far has been brilliant we have felt like we have been heard and given a say as well as although it has only been several days the service, friendliness and professional care and support has been amazing. It is more appreciated because my sister is special educational needs and autistic. She has so far got on with both ladies who have come to look after her and shower her and dress her.

The carers are always cheerful and arrive well on time.They have friendly conversations about family and recent activities. They usually complete all the required tasks well within the allotted time span, but sometimes are a little hasty and say they have to move on.They do not seem to allow for day to day variations the clients mobility or mental condition. One carers frequently uses her mobile phone during the visit.Their use of PPE is also inconsistent. Some carers always wear clean uniforms/aprons when in the flat, but others often do not remove outdoor clothes at all nor use shoe covers in the bedroom.

We would recommend Life Care to anybody

Have found service to be very professional, care being taken for visitors carers to be well managed for service required and patients needs. Carers always polite, friendly and caring.

Have been with Life Care Plus, no problems at all. Will recommend them to everyone.

Very satisfied with the carers that come to care for my husband - they are professional, loving, creative and understand how to respect my hubby with compassion and dignity and love the three things I look for in a good carer besides having a professional and resourceful attitude. Thank you staff.

All staff very friendly, welcoming all have great knowledge of their jobs no faults good all round.

I feel I get all the support and help required. I am very satisfied with her service and cooperation. I highly recommend her for care role duties.

Very good and attentive carers, always willing to help and support. Very respectful.

Good carers.

I am happy with service.

The carers are very attentive to my wife, and she is very pleased with the services given to her.

I know mum is in safe hands when I can't be there - mums carers also helps me with household tasks so that mum lives in a clean environment.

The staff are good. Management are polite and helpful.

I am very happy with all of the carers that come to me. They are all very helpful and pleasant. Please pass on my thanks to them all.

The service and communication with Life Care Plus has been very good from the manager to Admin coordinator to the carers, The manager is very kind and compassionate and makes sure the client is well taken care of. The admin coordinator is polite and courteous and compassionate. The carers do their job very well and are always friendly and kind and caring to the service user. They are punctual and do their best.

My son is also very comfortable and happy with him The carer always keeps me informed about any important updates or changes, which I really appreciate.

Life Care Plus is a nightmare due to incompetent and unprofessional management. The so-called "manager," is controlling, manipulative and completely unfit for her role. She ignores boundaries, lies, interferes and makes life difficult for families. Despite being told to stay out of my mum's care, she continued meddling with no regard for us or the director's decision. As for the director, he is weak and incapable of running this company. He agreed to remove the manager but still let her dictate everything. They bring in untrained carers from abroad with little to no experience handling complex needs. Complaints are ignored, putting vulnerable clients at risk. I raised a serious complaint in October 2024, yet months later, they tried to send the same carer back, proving their lack of accountability. That said, a few dedicated carers work hard despite the manager and director's disgraceful leadership. They deserve praise. Life Care Plus is a mess do not trust them with your loved ones!