Home Care Provider Owned by Pacific and Gold Healthcare Services in West Yorkshire
9.1
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Yorkshire for Pacific and Gold Healthcare Services are showing below.
View the details of all 2 locations (with 14 reviews) owned by Pacific and Gold Healthcare Services
Pacific and Gold Healthcare Services Locations in West Yorkshire (1)
Pacific and Gold Healthcare Service
9.8
12 reviews
Unity House, Westgate, Wakefield WF1 1EP
"Professional carers who look after my mum like one of their own. They are always kind, very considerate and very, very respectful. Can't…" Read all 12 reviews
Pacific and Gold Healthcare is established as a homecare service provider with a focus of providing a quality service to valued service users. They offer services that meets individual needs and are flexible in operations. In addition to the homecare… Read more about Pacific and Gold Healthcare Service
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £25 / hour
- Live-in Care from £1,200 / week
Pacific and Gold Healthcare Services Reviews in West Yorkshire (12)
9.1
Pacific and Gold Healthcare Services has a Group Review Score of 9.1 (9.143) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pacific and Gold Healthcare Services must have a Review Score.
Review of
Pacific and Gold Healthcare Service
from S C (Daughter of Client) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The review was conducted as usual with compassion and professionalism. It helped that it is the same person that comes and conducts these reviews, as he knows my dad and has a chat with him about his football team, I think this approach is important, especially with my dad's health conditions. Please
continue with the personal touch.
Reply from Arinze Nwagwu, Director at Pacific and Gold Healthcare Service
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Value for Money
Review of
Pacific and Gold Healthcare Service
from Debbie C (Daughter of Client) published on 7 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Professional carers who look after my mum like one of their own.
They are always kind, very considerate and very, very respectful. Can't ask for more when somebody's looking after your family.
Management are always checking everything is okay and do we need to make any changes on the rare occasion
They are always kind, very considerate and very, very respectful. Can't ask for more when somebody's looking after your family.
Management are always checking everything is okay and do we need to make any changes on the rare occasion
I've had to make any comment there have been taken seriously and actions taken promptly.
Reply from Arinze Nwagwu, Director at Pacific and Gold Healthcare Service
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Review of
Pacific and Gold Healthcare Service
from Dean H (Husband of Client) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good, no problems.
Reply from Arinze Nwagwu, Director at Pacific and Gold Healthcare Service
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Review of
Pacific and Gold Healthcare Service
from A S (Daughter of Client) published on 25 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Was brill. They are amazing. Love them.
Reply from Katie Earnshaw, Apprentice Administrator at Pacific and Gold Healthcare Service
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Review of
Pacific and Gold Healthcare Service
from Tracy D (Daughter of Client) published on 23 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Can't say enough good stuff about all the staff. The love, care and respect they show my mum is amazing. I would highly recommend the company to anyone looking for a care company that go the extra mile. My mum is late stage dementia, can't walk, talk or communicate but the staff still talk to her and
treat her with so much respect
Reply from Arinze Nwagwu, Director at Pacific and Gold Healthcare Service
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Review of
Pacific and Gold Healthcare Service
from R L (Father of Client) published on 11 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been very pleased with the care and support pacific and gold have provided to my son over the last 7 months. The carers have always been polite and professional. My son has complex care needs and as a parent I was anxious for my son to go out without me, but he is happy to leave the house and
I feel no anxiety as I know he is in good hands. He has even started to let them feed him which is an excellent sign.
Reply from Arinze Nwagwu, Director at Pacific and Gold Healthcare Service
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Review of
Pacific and Gold Healthcare Service
from Annette P (Mother of Client) published on 11 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My son has complex needs and is a wheelchair user.
I have previously struggled to find the right amount of care and support for him through other agencies due to him needing continence care, gastrostomy tube feeding and complex moving and handling needs by two members of staff.
Upon meeting staff
I have previously struggled to find the right amount of care and support for him through other agencies due to him needing continence care, gastrostomy tube feeding and complex moving and handling needs by two members of staff.
Upon meeting staff
at Pacific and Gold I was really pleased with how friendly, caring and understanding they were.
They take him for 6 hour trips out at the weekend and it is enjoyable for all. I feel all of my sons needs are met thoroughly and not just his physical care needs but his emotional/social too! Lots of positive communication between myself/staff throughout each visit. This is really positive for my myself and my son.
They take him for 6 hour trips out at the weekend and it is enjoyable for all. I feel all of my sons needs are met thoroughly and not just his physical care needs but his emotional/social too! Lots of positive communication between myself/staff throughout each visit. This is really positive for my myself and my son.
Reply from Arinze Nwagwu, Director at Pacific and Gold Healthcare Service
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Review of
Pacific and Gold Healthcare Service
from B N (Mother of Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I really happy with the agency. The care that is provided for my daughter is really on high level, and very high quality.
I like that the communication between me and agency is really good.
I really appreciate that support.
I like that the communication between me and agency is really good.
I really appreciate that support.
Reply from Arinze Nwagwu, Director at Pacific and Gold Healthcare Service
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Value for Money
Review of
Pacific and Gold Healthcare Service
from jennifer R (Wife of Client) published on 8 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience of this company and the carers has been outstanding in every regard. My husband has an extremely rare disease which all carers fully understand and know how to cope with particularly choking episodes. Such care I have never seen before. They treat my husband as if he was thaeir father
offering him the best of attention and care. I know that they can be trusted with every aspect of his care and take great care to ensure his dignity is fully respected. They are aware that he may display challenging behaviours and are alert to this which I know other carers would not deal with this apect of his disease in the same empathetic manner. The company ensures my husband always has the same team of carers as he becomes very distressed if new people arrive. He is unable to move unaided requiring two when he needs moving and the company have been more than happy to organise this. The whole team from carers to office to management are absolutely first class!
Reply from Arinze Nwagwu, Director at Pacific and Gold Healthcare Service
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Value for Money
Review of
Pacific and Gold Healthcare Service
from Sidi A (Daughter of Client) published on 27 June 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would highly recommend this service. My Dad's carers are doing a fantastic job caring for my Dad, they are friendly, professional and punctual. They liaise appropriately and when necessary within the family and with other organisations to ensure our Dad gets the best care. The manager is reliably
reachable and approachable when needed in any situation or to sort out anything.
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Review of
Pacific and Gold Healthcare Service
from O U (Nephew of Client) published on 28 April 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very comfortable with the care that is given to my uncle, my uncle is treated in a very professional manner and he is used to his carers and happy with the way he is treated. The carers are punctual, helpful very understanding and friendly, and I am fully satisfied with our home care provider.
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Review of
Pacific and Gold Healthcare Service
from Nurudeen A (Client) published on 29 April 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are doing a great job, a perfect job and I am very pleased with the company Pacific and Gold Ltd. They are very reliable and I would recommend Pacific and Gold Ltd company to anyone that needs their services.
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Awards / Recognitions (0)
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