Home Care Providers Owned by Warren Homecare Ltd

morning. He really looks forward to them coming every morning and night. As his wife I have benefited so much from the carers coming in. They are very respectful of our home and family life. We would be lost without them.

elderly this familiarity and trust is Important. The ones that come regularly, Ali, Ram, Babar, Karan, Amit, and Nisha are used to our routine and know what is expected. This helps the visits run smoothly.

need support. When matters arise, I raise these with the head office and these are dealt with, such as changes of medication, additional assistance. Any problems the carer will call me and we get them resolved. Overall WH enable mum to stay at home, which is what she wants, so very happy to have them support her.

such sterling work for those less fortunate in the community

Sadly most of the female carers working in my area have left the company now so I am also moving on. I always got on well with management staff and we communicated well. I am sure to cross paths with staff at Warren Homecare and wish them well for the future.

such a dedicated and kind person looking after me.

Rough handling of the client when washing. The key to the house missing from keysafe. The outside porch door was left wide open all night after the last call. The commode left dirty. Two or three of the many of carers very nice but overall definitely not carers for a client on palliative care.

there is anything else they can help me with, on one occasion I was feeling unwell and needed an over the counter medication, which the carer got for me and brought it back to me ensuring I had what I needed, going above and beyond. I have never had an occasion when my care has had to be cancelled by them. I have not had any issues, but if I did I feel confident that I could discuss this with the management, and it would be addressed, the management team work shifts too so a good relationship is formed. I have worked within the care sector, so I suppose I have high standards, Warren Care has exceeded my expectations and are enabling me to carry on living independently, a fantastic care team!

which are filthy and dirty from previous visits, with penned comments on the back of them. Most only stay for 5 minutes then go, at best 10-15 minutes is the maximum stay nowhere close to the 30 minutes we pay for.
Tried to get my Mother to take her time-critical medicine over two hours earlier than should of, only an hour or so since she took the lunchtime prescription, thank god she had the sense to say no.
For example, we phoned to see if they had actually turned up one day and the woman shouted to another man have you been to to see.... He answered yes saw her today and gave her a shower. What the hell ...we do receive or ever asked for this service from them, sums it up, they don't care.