Home Care Providers Owned by United Homecare Group

The transition home from a care home after 5 years was very scary. The Clinical Lead Nurse supporting us were absolutely amazing.We could not have coped without and I will be forever thankful. They went above and beyond making themselves available at all hours to not only ensure my husbands needs but to support me too. Our Clinical Lead Nurse also liaised with consultants and was our advocate during a recent spell in hospital. I am pleased to report my husband is thriving with the support of two perfectly matching alternating live in carers. His needs are complex but nothing fazes them. They are professional and kind in equally measure. Our communications with Direct Healthcare Admin Team has always been positive and all the staff are very approachable.

DH24 are always approachable and ready to help if need arises. We are fortunate to have excellent care from all the nurses and carers. The clinical lead nurse is always available and she is supportive and kind to both myself and my husband.

We have been impressed by the level of service and communication from the core administrative team. We are happy with the speed at which we are communicated to and feel involved in the decisions made about the care received. We are very happy with the care staff that come to our home and feel that they are adequately supported by the company.