Direct Healthcare 24

Daren is an experienced Operations Manager responsible for leading and coaching a multidisciplinary team, including Recruitment, Registered Managers, Clinical Leads, and Compliance professionals. He plays a pivotal role in overseeing the delivery of high-quality, complex care services for clients with a wide range of needs, including learning disabilities and mental health conditions. Daren is deeply passionate about ensuring that the care provided is always person-centred, safe, and effective, upholding the highest standards of service excellence and client well-being.

Lauren is our registered manager and is responsible for overseeing the daily operations of our care services, ensuring high standards of care are consistently delivered.

Her duties include managing staff, ensuring compliance with CQC regulations, developing care plans, maintaining health and safety standards, and building strong relationships with our clients and their families to support person-centred care.

Sarah serves as the Clinical Lead, overseeing the clinical training and supervision of our care packages. She plays a key role in ensuring the safe and effective implementation of new packages by being actively involved during the initial transition phase. With a focus on quality and continuity of care, Sarah ensures that clinical standards are upheld and that staff are well-prepared to meet each client’s individual needs.

Marian is our Clinical Lead responsible for the clinical training and supervision of our care packages. She ensures that every new package is implemented smoothly by being actively involved during the initial setup and transition. Marian's focus on high clinical standards and staff readiness helps guarantee that the care delivered is safe, effective, and tailored to each individual’s needs.

Zahrah is the Head of Compliance & Coordination, overseeing the care coordination team and ensuring the effective delivery of staff rotas. She plays a crucial role in maintaining the ongoing compliance of the workforce, ensuring that all regulatory and quality standards are consistently met. Zahrah’s strong leadership and attention to detail help ensure smooth operations and high standards across all aspects of service delivery.

Moesha is a dedicated Care Coordinator responsible for managing care coordination and ensuring the timely and efficient delivery of staff rotas. In addition to scheduling, she oversees the supervision and appraisals of our Healthcare Assistants (HCAs), supporting their development and maintaining high standards of care. Moesha’s organisational skills and commitment to quality help ensure consistency and reliability in the services we provide.

Mariam is a skilled Care Coordinator responsible for managing care coordination and overseeing the delivery of rotas to ensure seamless service provision. She also leads the supervision and appraisals of our Healthcare Assistants (HCAs), supporting their performance and professional growth. Mariam’s proactive approach and attention to detail contribute to the delivery of high-quality, person-centred care.

Greg is the Business Development Manager, responsible for driving growth by identifying new business opportunities, building strategic partnerships, and expanding the company’s market presence. With a forward-thinking approach and strong industry insight, Greg plays a key role in shaping the organisation’s commercial strategy and long-term success.

Tom is the Recruitment Manager, responsible for overseeing the entire hiring process and leading the recruitment team to ensure the timely and effective staffing of both new and existing care packages. His focus on attracting high-quality candidates helps maintain the standards of care and supports the continued growth of our services.

Melinda is a Recruitment Consultant based in our South Africa office. She is responsible for sourcing and recruiting staff for both new and existing care packages, playing a key role in ensuring we have skilled and dedicated professionals to deliver high-quality care. Her international perspective supports our broader recruitment strategy and service continuity.

Michelle is our Compliance Administrator based in the South Africa office. She is responsible for monitoring staff compliance and arranging mandatory training and annual updates to ensure all team members meet regulatory and organisational standards. Michelle’s attention to detail and proactive approach help maintain a well-trained, compliant workforce.

Shaunain is a Recruitment Consultant based in our South Africa office, responsible for recruiting staff for both new and existing care packages. His role is essential in ensuring that we have a talented and dedicated workforce to meet the diverse needs of our clients, contributing to the overall success of our care services.

Berlinda is our Compliance Administrator based in the South Africa office. She is responsible for monitoring staff compliance and arranging mandatory training and annual updates to ensure all team members meet regulatory and organisational standards. Berlinda's attention to detail and proactive approach help maintain a well-trained, compliant workforce.