Home Care Provider Owned by Blakehill Healthcare Ltd in Wiltshire
9.0
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Wiltshire for Blakehill Healthcare Ltd are showing below.
View the details of all 2 locations (with 15 reviews) owned by Blakehill Healthcare Ltd
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Blakehill Healthcare Ltd Locations in Wiltshire (1)
Blakehill Healthcare Chippenham
9.0
15 reviews
Unit 1 Sheldon Business Park, Sheldon Corner, Sheldon, Allington SN14 0SQ
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £29.40 / hour
- Live-in Care from £1,550 / week
Other Home Care Groups you may be interested in:
Blakehill Healthcare Ltd Reviews in Wiltshire (15)
9.0
Blakehill Healthcare Ltd has a Group Review Score of 9.0 (8.958) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Blakehill Healthcare Ltd must have a Review Score.
Review of
Blakehill Healthcare Chippenham
from E B (Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
I would not recommend this company. I felt I was not listened to and my needs were not met. The staff in the office were not accommodating regarding times. Also there were some safe guarding concerns with staff shortages. They need more training regarding Compassion. All they cared about was no driving
time the list goes on. I have now got an an excellent care package with my new care providers.
Reply from Wiltshire Manager, Manager at Blakehill Healthcare ChippenhamMany thanks for your honest feedback, which is consistent with your regular contacts with us. The new management team is focussed on improving the client experience as we undergo a full review of all areas of our care delivery. We are pleased that you have found a care provider that better suits your needs. Best wishes from all the team.
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Review of
Blakehill Healthcare Chippenham
from Patricia B (Client) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Very caring showing respect.
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Review of
Blakehill Healthcare Chippenham
from H M (Wife of Client) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers are polite and conservative in nature which gives my husband respect and confidence in his care most of the time. They are pleasant and try to get to know his needs well.
Usually a phone call to the office will get a response on the same day. They endeavour to try to get times that suit
Usually a phone call to the office will get a response on the same day. They endeavour to try to get times that suit
my husband although sudden rota changes can complicate his morning routine - although we can accommodate problems that arise through emergencies with other clients. Generally, my husband is happy with the care he receives.
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Review of
Blakehill Healthcare Chippenham
from Carrie C (Daughter of Client) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Blakehill are truly awesome. They are accessible, taking calls. They do whatever they can to accommodate needs + desires of clients. They are professional in their standards, they are particular about training + accountability. They are agile in their response to emergency calls. I am very grateful
to know them.
Reply from Lorraine Gazi, Director at Blakehill Healthcare ChippenhamDear Carrie,Thank you for your feedback.We will continue to thrive for excellence.Our moto is "Beacon of Excellence.We are happy when you are.Thank you very much.
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Review of
Blakehill Healthcare Chippenham
from G C (Client) assisted by family/friend published on 5 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am happy with the service Blakehill Provides.
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Review of
Blakehill Healthcare Chippenham
from J N (Ex Family Member) published on 10 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Blakehill, they're really good when it comes to training carers. They have very professional and lovely carers, which I believe is the source of being in the industry for a long time, but also they have good standards and quality. They know how to flow with times changes, to make sure they keep maintaining
their standards.
Reply from Paul Glover, Operations Director at Blakehill Healthcare ChippenhamThanks John that is very kind and really appreciated. The team work hard to provide the best possible results to all our clients and families. We are always looking for ways to improve and develop.
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Review of
Blakehill Healthcare Chippenham
from Shelley N (Daughter of Client) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Blakehill Healthcare has been caring for my mum for nearly a year. Mum's carers come in four times a day. They are a lifesaver for me. They are kind, compassionate and professional. My mum is very fond of them. Myself and my mum cannot thank them enough.
Reply from Paul Glover, Operations Director at Blakehill Healthcare ChippenhamThank you so much for your review. Your insights and feedback are truly amazing, and we are incredibly grateful for your thoughtful input. We deeply appreciate your time and effort in sharing your views!
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Review of
Blakehill Healthcare Chippenham
from C W (Client) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Your service covers all my needs.
Very good service, I'm always pleased to see the helpful staff and their politeness and smile and patience with helping me.
Very good service, I'm always pleased to see the helpful staff and their politeness and smile and patience with helping me.
Reply from Paul Glover, Operations Director at Blakehill Healthcare ChippenhamThank you for you great views and excellent feedback on the service, they are gratefully received and noted. We always aim to develop and improve the service and we are learning all the time.
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Review of
Blakehill Healthcare Chippenham
from Richard P (Husband of Client) published on 31 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience with service and staff has been excellent.
Reply from Paul Glover, Operations Director at Blakehill Healthcare ChippenhamThank you Richard for the review. Your feedback is outstanding and welcomed, we are thrilled as an organisation that we are working so well with you and your loved ones. It is so important that we continue to learn, improve and develop as a service and strive for the best outcomes.
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Review of
Blakehill Healthcare Chippenham
from Wendy D (Client) published on 25 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The team is fantastic, they are always willing to help me.
Reply from Paul Glover, Operations Director at Blakehill Healthcare ChippenhamThank you for your comments, feedback and views. They are extremely valuable to us and will help the service develop and improve. Thank you.
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Review of
Blakehill Healthcare Chippenham
from M A (Client) published on 25 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am satisfied with the care I receive from Blakehill Healthcare. The staff are pleasant and reliable.
Reply from Paul Glover, Operations Director at Blakehill Healthcare ChippenhamThank you for your comments, feedback and views. They are extremely valuable to us and will help the service develop and improve.
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Review of
Blakehill Healthcare Chippenham
from G H (Client) assisted by family/friend published on 25 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have been using Blakehill Healthcare Ltd for a little while and I am very happy with the care I get. The carers are a very happy team who always have a cheerful attitude with the care they provide. I do not get help with household chores or activities, neither do they have time to sit and chat. However,
the personal care I do receive is very good and a great help. Especially in hoisting.
Reply from Paul Glover, Operations Director at Blakehill Healthcare ChippenhamThank you for your comments, feedback and views. They are extremely valuable to us as an organisation and will help the service develop. We welcome all feedback which is used to improve our services and ensure we are fully meeting your needs. We can always improve, we want to please our customers, and we will take on board your comments.
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Review of
Blakehill Healthcare Chippenham
from Nick H (Client) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The best carer in the world, please can I have all the time? I think she is the best.
Reply from Paul Glover, Operations Director at Blakehill Healthcare ChippenhamThank you for your comments, feedback and views, they are extremely valuable to us and will help the service develop and grow. We welcome all feedback which is used to improve our services and ensure they are meeting your needs.
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Review of
Blakehill Healthcare Chippenham
from J A (Client) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Care is very good with Blakehill Healthcare.
Reply from Paul Glover, Operations Director at Blakehill Healthcare ChippenhamThank you for your comments, feedback and views, they are extremely valuable to us as an organisation and will help the service develop. We welcome all feedback which is used to improve our services and ensure they are meeting your needs. We can always improve, we want to please our customers.
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Review of
Blakehill Healthcare Chippenham
from G G (Client) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Happy with the care. Help me with my day to day. Sometimes the staff are just happy.
Reply from Paul Glover, Operations Director at Blakehill Healthcare ChippenhamThank you for your comments, feedback and views, they are extremely valuable to us as an organisation and will help the service develop. We welcome all feedback which is used to improve our services and ensure they are meeting your needs. We can always improve, we want to please our customers.
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