Home Care Providers Owned by Choice Independent Living Ltd

Thank you so much for sharing your feedback. Were really glad to hear youre overall very satisfied with the care your dad is receiving and that our staff have been friendly and thorough in supporting him.Were also very grateful that youve let us know about the timing issues and the sandwich incident. Well make sure this is addressed so it doesnt happen again. Your dads safety and comfort are really important to us, and your feedback helps us keep improving.

Thank you so much for your heartfelt words. It means the world to us to know that we were able to provide comfort, dignity, and support to your mum and your family during such a difficult time. Our team is truly committed to delivering care with connection, respect, and attention to detail, and hearing that this made a difference to you is our daily goal.Please know it was a privilege to care for your mum, and we are grateful for the trust you placed in us. On behalf of everyone at Choice Independent Living, we send you and your family our warmest thoughts.

Thank you so much for your kind words and thoughtful feedback.We are truly grateful to hear that our carers have made such a positive difference in both your and your wifes lives. It means a great deal to us to know that the support provided has not only brought comfort and dignity to your wife but also given you the much-needed time and space to tend to your own wellbeing after such a long period of dedicated care.Your appreciation is a testament to the dedication and compassion our team strives to deliver every day. We will ensure your comments are shared with all the carers involved they will be deeply encouraged to know their work is making a meaningful impact.

Thank you so much for your kind and thoughtful review.We're truly grateful for your words and delighted to hear that your experience-from the first assessment to now-has been so positive. It means a great deal to us to know that your mum feels comfortable, cared for, and supported by our team. That personal connection is at the heart of everything we do.We're equally pleased that you've found our office team approachable and responsive-it's so important to us that families feel heard and involved.Thank you again for your appreciation and trust. We look forward to continuing to care for your mum and supporting her in every way we can. Warmest regards,

Thank you for your thoughtful review and for highlighting the excellent care our carers provide to your mum. We're really pleased to hear that they are friendly, attentive, and deliver a good standard of personal care.We appreciate your honesty regarding the timing issues and the occasional need for carers to take a little more time. We understand how important consistency and unhurried care are, and we're actively working to improve rural scheduling so that each visit feels as supportive and relaxed as possible.Your feedback on management is valuable to us. While we're glad the overall service is meeting your expectations, we recognise that there's room for improvement in how we manage timing and communication. Please rest assured that we're continuing to review and refine our systems to better meet your needs.Thank you again for your feedback-it helps us to grow and deliver a better experience for everyone we support.

Thank you so much for your kind and heartfelt words.It was a privilege to care for your mum, and we're incredibly touched to know that our team was able to offer the support, compassion, and dignity she deserved. Providing End of Life care is one of the most personal and profound aspects of our work, and knowing that we were able to bring some comfort to both your mum and your family means the world to us.Thank you again for your recommendation-it truly means a great deal.With warm regards, Choice Independent Living.

Thank you so much for your kind words. It was our privilege to have met such lovely people and to be able to support you at such a difficult time.