Home Care Providers Owned by Eastern Specialist Services Ltd in Norfolk
Only the locations & reviews in Norfolk for Eastern Specialist Services Ltd are showing below.
View the details of all 3 locations (with 21 reviews) owned by Eastern Specialist Services Ltd
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Eastern Specialist Services Ltd Locations in Norfolk (2)
Cavell Healthcare
21 reviews
Suite 6, Wensum Mount Business Centre, Low Road, Norwich NR6 5AQ
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £21 / hour
Eastern Specialist Services T/A Cavell Healthcare
Unit 1, Old Station Yard, Norwich Road, Cromer NR27 0HF
- Care Provided
- Dementia
Other Home Care Groups you may be interested in:
Eastern Specialist Services Ltd Reviews in Norfolk (21)
Reviews posted for members of Eastern Specialist Services Ltd
Review of
Cavell Healthcare
from R H (Daughter of Client) published on 10 May 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy with the level of care my mum receives from her carers. They are good with Mum, as she can be difficult at times but they are patient and explain what they are doing and why, which I am happy about. I am always happy to hear from the carers if they have any concerns and will help as much
as I can. Very satisfied with the service.
Reply from Gordon Anderson, Director at Cavell Healthcare
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Review of
Cavell Healthcare
from I B (Daughter of Client) published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers from Cavell Healthcare are mostly consistent and well informed of my father's needs. They treat him with respect and do not talk down to him. I am happy with the fact if they see a problem of any kind coming to the fore, they can inform me. They are friendly, polite and professional and my
dad is comfortable with them in his home.
Reply from Gordon Anderson, Director at Cavell Healthcare
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Review of
Cavell Healthcare
from Roger H (Client) assisted by family/friend published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
They do a good job with personal care. They tend to talk amongst themselves and not to the client. This is 70/30% - 70% talking to each other, 30% talking to the client.
Reply from Gordon Anderson, Director at Cavell Healthcare
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Review of
Cavell Healthcare
from S A (Client) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When I became unwell and found everything so difficult each day, I was urged to try having a carer, I fought against it. As it became worse, I had to agree to try. A lady came to visit me, she was so caring and kind, listened to my feelings and reassured me about a carer, just for me! Well, I agreed.
Then, along came a very kind and caring helper, who made me a lovely cup of tea and toast and brought it through for me. She sat and had a little chat, which I really loved. She made me feel 'special', cared for and left me happy.
Reply from Gordon Anderson, Director at Cavell Healthcare
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Review of
Cavell Healthcare
from Sheila M (Client) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very kind and efficient carers.
Reply from Gordon Anderson, Director at Cavell Healthcare
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Review of
Cavell Healthcare
from S B (Client) assisted by family/friend published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have used this business in excess of 18-months and in this time, I have been visited by over 30 carers, all have been good and in many cases excellent.
Reply from Gordon Anderson, Director at Cavell Healthcare
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Review of
Cavell Healthcare
from Angela B (Client) published on 30 March 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been having care provided to me for almost a year now and am very pleased with the service provided to me. I have carers twice a day, morning and evening. I have always found all staff very good and always willing to help.
Reply from Gordon Anderson, Director at Cavell Healthcare
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Review of
Cavell Healthcare
from R B (Partner of Client) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very satisfied with the standard of care. Carers are efficient and friendly. My wife and I are housebound, so we look forward to their visits, which are the only people we see on a regular, daily basis.
Reply from Gordon Anderson, Director at Cavell Healthcare
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Review of
Cavell Healthcare
from Paul G (Client) assisted by family/friend published on 26 March 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Always arrive on time. Always cheerful and willing to provide and care needed.
Reply from Gordon Anderson, Director at Cavell Healthcare
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Review of
Cavell Healthcare
from Pauline H (Client) assisted by family/friend published on 26 March 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to thank Cavell Healthcare for all the help and personal care they give me. With care and support, I can stay in my own home. I look forward to their visits. Friendly faces each day and always have a good chat. Very helpful, very happy with the service. Many thanks to all the team.
Reply from Gordon Anderson, Director at Cavell Healthcare
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Review of
Cavell Healthcare
from E B (Wife of Client) published on 22 March 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers come once a day. They are all kind and respectful. They all show concern for my husband. He is not always prepared to have a wash or to allow them to put cream on his legs. I enjoy their visits!
Reply from Gordon Anderson, Director at Cavell Healthcare
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Review of
Cavell Healthcare
from Clive G (Client) published on 31 December 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was admitted to Hospital in July 2015 and since then have been cared for at home by four different care providers. Whilst being cared for by the third provider there was very little to choose between them so I took their standards as the norm.
That was until I was placed with Kare Plus. Initially,
That was until I was placed with Kare Plus. Initially,
I thought that my carers were so good. I must be lucky to have such a thoughtful and caring person looking after me. But as different carers arrived I was amazed at their excellence not only are these carers giving such compassion in caring, the management and office staff are helpful and friendly - Brilliant.
Reply from Gordon Anderson at Cavell Healthcare
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Review of
Cavell Healthcare
from John L (Son of Client) published on 1 February 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Your operatives are always timely on arrival. Never seem urgent to leave before time slot and appear to make father's day with the lunchtime visit.
Reply from Gordon Anderson at Cavell Healthcare
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Review of
Cavell Healthcare
from Eileen C (Client) assisted by family/friend published on 30 January 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My carer has given me good support since my return home from hospital.
Reply from Gordon Anderson at Cavell Healthcare
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Review of
Cavell Healthcare
from K M (Client) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very satisfied.
Reply from Gordon Anderson at Cavell Healthcare
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Review of
Cavell Healthcare
from R M (Daughter of Client) published on 9 January 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Kare Plus Norwich provided excellent care for my father - providing what he needed - as he needed it. They also showed compassion and consideration towards my mother who although not needing their care - respected that they were in her home too.
Kare Plus Norwich were flexible in meeting needs and
Kare Plus Norwich were flexible in meeting needs and
always responded promptly and effectively if any concerns were raised making dad's final days good ones.
Reply from Gordon Anderson at Cavell Healthcare
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Review of
Cavell Healthcare
from C W (Client) assisted by family/friend published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We are, on the whole, happy with the care Kare Plus Norwich. My husband very much prefers the continuity of carers and finds constant change difficult. This continuity has improved recently. Kare Plus Norwich has always been helpful if we need a change in caring (eg living in help). We much appreciate
this.
Reply from Gordon Anderson at Cavell Healthcare
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Review of
Cavell Healthcare
from D D (Client) assisted by family/friend published on 2 January 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers have been coming here for a few months now and they have been very helpful and polite. They offer assistance if required and have a chat. They get me my drinks as well. They also speak to my wife. They do a very good service.
Reply from Gordon Anderson at Cavell Healthcare
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Review of
Cavell Healthcare
from Peter H (Husband of Client) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been using Kare Plus Norwich for some 6 months and are very happy with the care provided. On occasion, we have had to change the timings of the visits and they are happy to oblige. All the carers we have met have been enthusiastic and helpful. I cannot thank them enough.
Reply from Gordon Anderson at Cavell Healthcare
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Review of
Cavell Healthcare
from Richard M (Client) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Kare Plus Norwich has always provided me with good service. All the staff are kind, caring and willing to do whatever is needed. The standard varies but is always adequate. They do a difficult job well. Timekeeping is sometimes erratic but given the many factors which affect this, it's understandable.
Lack of journey time between clients is often given as the reason. I would like to thank Kare Plus Norwich and management for the helpful support you have given me for over a year now. What you have done has relieved pressure on my wife and family and has also helped me towards the road to recovery.
Reply from Gordon Anderson at Cavell Healthcare
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