Skyline Home Care Services Ltd in Surrey | 1 Home Care Provider

Review of
Skyline Home Care Services - Leatherhead
from Brenda S (Wife of Client) published on 25 November 2025 Submitted via Website • Report

Overall Experience

We have been using Skyline since the end of September and have been very pleased with their service. The carers who have visited my husband have been really good, kind, caring, patient, willing, attentive, hard working. They have also been very kind to me, encouraging me to take respite when they are

here (I care for my husband full time when they are not here). They help me by doing light housework tasks when not attending to my husband. They are very conscientious. The manager has been very helpful whenever I have had queries and they are flexible. They endeavour to schedule my husbands preferred carers where possible on their weekly rotas. Thank you Skyline

Reply from Hadijah Muchaba, Registered Muchaba at Skyline Home Care Services - LeatherheadWe are delighted to hear that you have been pleased with the service and that our carers have provided your husband with kind, patient and attentive support. It is also very meaningful to know that our team has been able to offer you encouragement and respite, and that their assistance with light household tasks has been helpful while you continue to care for your husband full time. Supporting the wider family is an important part of our approach to person-centred care.

We truly appreciate your comments regarding our flexibility, responsiveness to queries, and our efforts to allocate your husband's preferred carers wherever possible. Continuity and comfort are priorities for us, and we are glad this has been reflected in your experience.
Thank you once again for your kind words and for placing your trust in Skyline. It is a privilege to support you both, and we remain committed to delivering compassionate, reliable care.

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Review of
Skyline Home Care Services - Leatherhead
from G C (Daughter of Client) published on 13 November 2025 Submitted via Website • Report

Overall Experience

Skyline cared for my Mum in the palliative care phase of her chronic health conditions. The carers were exceptional, always smiling and profressional, and developed a close bond with my Mum - 'Nana' as they called her. We all grew extremely fond of the lovely carers and would like to deeply thank them

for the care they took on Nana in her final months. They worked with Nana for over a year but care was increased since July 2025 till she passed peacefully at home on 10th October 2025. I miss my Mum dearly and will miss the carers as they became like family to us. The managers at the office were equally supportive and our sincere thanks for everything they did making every effort to keep my Mum safe and well cared for. All the little touches from remembering to check if my Mum had a cup of tea and her favourite hot water bottle, in addition to her health needs were much appreciated. You will all be missed - thank you Skyline !!!

Reply from Hadijah Muchaba, Registered Muchaba at Skyline Home Care Services - LeatherheadThank you so much for your heartfelt message and for sharing such kind words about our team. It was truly an honour and a privilege to care for your beloved Mum, "Nana" during her final months. She held a very special place in all our hearts, and we will always remember her warmth, humour, and gentle spirit.
Our carers and office team were deeply touched to have become part of your family's journey. Knowing that our care brought comfort to Nana and your family means more to us than words can express.
Please accept our deepest condolences once again on your loss. We hope that the many beautiful memories you shared bring you comfort in the days ahead.

With our warmest regards and heartfelt sympathy,
The Skyline Care Team

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Review of
Skyline Home Care Services - Leatherhead
from L P (Daughter of Client) published on 30 May 2025 Submitted via Postal Card • Report

Overall Experience

I am very happy with the care for mum. Lovely carers, kind and patient with her as she can get very confused. I would only say that is more helpful and settled for her if we can have the same live-in carer on a regular basis as different carers each week we can be unsettling for her.

Reply from Hadijah Muchaba, Registered Muchaba at Skyline Home Care Services - LeatherheadThank you so much for your kind feedback. We're truly pleased to hear that youre happy with the care your mum is receiving and that our carers are showing the kindness and patience she needs.We completely understand how important consistency is, especially when someone is feeling confused or unsettled. Providing continuity of care is something we take very seriously, and were proud to have maintained this over the past three weeks. Please rest assured that we are committed to continuing this consistency as much as possible moving forward, and well do our best to ensure a familiar and reassuring presence for your mum.

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Review of
Skyline Home Care Services - Leatherhead
from M J (Client) published on 30 May 2025 Submitted via Postal Card • Report

Overall Experience

Am delighted with excellent service and care. Both management and staff show professionalism and personal sensitivity.

Reply from Hadijah Muchaba, Registered Muchaba at Skyline Home Care Services - LeatherheadThank you so much for your kind words. We truly appreciate your feedback and are delighted to know that our care and support have made a positive difference. Your recognition means a great deal to our entire team and inspires us to continue delivering the highest standard of service.

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Review of
Skyline Home Care Services - Leatherhead
from Maureen S (Wife of Client) published on 20 January 2025 Submitted via Website • Report

Overall Experience

I wish to thank all at Skyline for the tireless care and compassion they have shown and are still doing for myself and my very sick husband throughout the last weeks before and during Christmas, there were two carers one male and one female that we would like to thank especially for their kindness at

all times. All the carers there deserve a medal for what they do, it is a very tough profession and they all deserve to be recognised. We thank people like yourselves for taking up this profession to help others like us, Happy New Year to you all.

Reply from Hadijah Muchaba, Registered Muchaba at Skyline Home Care Services - LeatherheadThank you so much for your review. It is much appreciated to know the difference the team makes for all those involved.

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Review of
Skyline Home Care Services - Leatherhead
from G B (Husband of Client) published on 13 February 2024 Submitted via Website • Report

Overall Experience

The carer told my wife that furniture must be moved out of the room as there was not enough room to use the hoist. This was after many weeks that other teams of carers had used the hoist without any problem. A few days later when my wife was out of the bed and the hoist was being used the carer climbed

over the bed. Totally unprofessional and unacceptable. The room was assessed and there was never any mention of confined space. I would not recommend them.

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Review of
Skyline Home Care Services - Leatherhead
from Susan C (Daughter of Client) published on 20 November 2023 Submitted via Website • Report

Overall Experience

Skyline was absolutely brilliant with my elderly mother, over a period of a year and a half. They showed such kindness and warmth and were always reliable - they really became part of our family, and I will miss them. They looked after her to the end and made sure all her needs were taken care of. I

would highly recommend Skyline to anyone needing care for an elderly relative.

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Review of
Skyline Home Care Services - Leatherhead
from D K (Husband of Client) published on 13 November 2019 Submitted via Postal Card • Report

Overall Experience

The care shown to my wife was of a very high standard and in a considerate and friendly manner.

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Review of
Skyline Home Care Services - Leatherhead
from William C (Client) published on 21 August 2019 Submitted via Postal Card • Report

Overall Experience

Carers are reliable and good.

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Home Care Provider Owned by Skyline Home Care Services Ltd in Surrey

Skyline Home Care Services Ltd Locations in Surrey (1)

Skyline Home Care Services Ltd Reviews in Surrey (9)

Reviews posted for members of Skyline Home Care Services Ltd

Skyline Home Care Services - Leatherhead

Skyline Home Care Services - Leatherhead

Skyline Home Care Services - Leatherhead

Skyline Home Care Services - Leatherhead

Skyline Home Care Services - Leatherhead

Skyline Home Care Services - Leatherhead

Skyline Home Care Services - Leatherhead

Skyline Home Care Services - Leatherhead

Skyline Home Care Services - Leatherhead

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