Home Care Provider Owned by Care Cover 24/7 Ltd in Staffordshire
Only the locations & reviews in Staffordshire for Care Cover 24/7 Ltd are showing below.
View the details of all 2 locations (with 13 reviews) owned by Care Cover 24/7 Ltd
Care Cover 24/7 Ltd Locations in Staffordshire (1)
Care Cover 24/7 Wolverhampton
9.4
13 reviews
Maple House, Kingswood Business Park, Holyhead Road, Albrighton, Wolverhampton WV7 3AU
"Care cover have given exceptional care and support to my brother which has had a positive impact on the whole family. The carers in his…" Read all 13 reviews
Care Cover 24/7 is a reputable home care agency operating in Shropshire, West Midlands, East Midlands and surrounding areas. Care Cover 24/7 Ltd is CQC registered to provide both personal care and Treatment of deases, disorder and injury (TDDI). Care… Read more about Care Cover 24/7 Wolverhampton
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Care Cover 24/7 Ltd Reviews in Staffordshire (13)
Reviews posted for members of Care Cover 24/7 Ltd
Review of
Care Cover 24/7 Wolverhampton
from Carole G (Sister of Client) published on 20 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Care cover have given exceptional care and support to my brother which has had a positive impact on the whole family. The carers in his team are reliable, trustworthy and go out of their way to improve his quality of life, daily. Since care cover have being supporting him there has been a tremendous
improvement in his mental wellbeing. I would highly recommend this company.
Reply from Lizzy Walters, Registered Manager at Care Cover 24/7 Wolverhampton
Thank you for your kind words. We are happy to receive your positive feedback, this will be shared with the team.
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Review of
Care Cover 24/7 Wolverhampton
from Tracey J (Daughter of Client) published on 19 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
You have provided exceptional care for my dad in his final months, allowing him to remain in the comfort of his own home, just as he wished. Their compassionate and dedicated team went above and beyond, not only meeting his medical needs but also offering companionship, kindness, and unwavering support
to both him and The caregivers were incredibly professional yet warm, treating my dad with dignity and respect at all times. They managed his medications, assisted with daily tasks, and provided comfort, making his fin weeks/days as peaceful and fulfilling as possible.
Beyond their skilled care, the team became like family to us. They offered emotional support, checked in on us regularly, and reassured us during difficult moments. Their dedication made an immeasurable difference, giving us precious time with my dad without the constant worry of managing everything alone.
Thanks especially to 3 members of staff in particular.
Beyond their skilled care, the team became like family to us. They offered emotional support, checked in on us regularly, and reassured us during difficult moments. Their dedication made an immeasurable difference, giving us precious time with my dad without the constant worry of managing everything alone.
Thanks especially to 3 members of staff in particular.
Reply from Lizzy Walters, Registered Manager at Care Cover 24/7 Wolverhampton
Thank you for your kind words Tracy. We appreciate your feedback and this will be shared with the team.
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Review of
Care Cover 24/7 Wolverhampton
from Tim H (Husband of Client) published on 3 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Hurrah! for Care Cover 24/7, their carers always arriving on time and always cheerful.
My wife has Alzheimer's, is bed-bound and has double incontinence. The carers usually manage to make her smile and laugh and despite her lack of conversation they always take the time to talk to her.
They understand
My wife has Alzheimer's, is bed-bound and has double incontinence. The carers usually manage to make her smile and laugh and despite her lack of conversation they always take the time to talk to her.
They understand
her changing needs and moods, never failing to look after her sensitively and notifying me of any particular issues and needs. Everything is done in a neat and tidy manner.
As a service user you have no real opportunity to compare 'caring' organisations in a practical way but I am very happy that we are looked after by Care Cover 24/7.
As a service user you have no real opportunity to compare 'caring' organisations in a practical way but I am very happy that we are looked after by Care Cover 24/7.
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Review of
Care Cover 24/7 Wolverhampton
from J E (Daughter-in-law of Client) published on 20 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have tried several care companies and Care Cover 24/7 are 10/10 for person centred care. Professionalism and training are provided to their staff. Tailoring to the service users' care plan. Communicating with families. Approachable senior staff and very professional.
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Review of
Care Cover 24/7 Wolverhampton
from M W (Son of Client) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Care Cover always listens to my parents and my requests and are happy to change the care routine based on my observations and my parents changing requirements. I am very impressed with Care Cover's ability to tailor their care to the diabetic needs of my Father and to notify me of any issues as they
happen. A good relationship has built up between Care Cover and my parents which means I can relax and trust Care Cover to handle any situation.
Reply from Lizzy Walters, Owner/Manager at Care Cover 24/7 Wolverhampton
Thank you for your kind words. These have been shared with our care team.
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Review of
Care Cover 24/7 Wolverhampton
from R M (Husband of Client) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can say that the carers who visit twice a day at 10 AM to:
Get my wife washed or showered and dressed into day clothes.
To return at 6:30 PM - 7 PM to get her into night clothes.
Have been very helpful, respectful, cheerful, and amendable to any toileting needs during their visits. The company
Get my wife washed or showered and dressed into day clothes.
To return at 6:30 PM - 7 PM to get her into night clothes.
Have been very helpful, respectful, cheerful, and amendable to any toileting needs during their visits. The company
Care Cover 24/7 is always available to deal with any care plan alterations I request if we are going out.
I cannot fault the way the carers make my life easier and more bearable. I am the main carer for the rest of the day and night.
I cannot fault the way the carers make my life easier and more bearable. I am the main carer for the rest of the day and night.
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Review of
Care Cover 24/7 Wolverhampton
from C R (Client) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have received excellent help and support from the staff of my care company. The care staff always ask if there is anything else get can do to help me when they leave.
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Review of
Care Cover 24/7 Wolverhampton
from L H (Husband of Client) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Two carers 4x a day.
Morning: most useful and most essential.
Lunch: Bed making, exercise, patient conversation.
Late afternoon: Toilet transfer if needed, patient conversation.
Evening: Same as late afternoon.
Most toilet transfers are done by me because the timing of carer visits seldom meets
Morning: most useful and most essential.
Lunch: Bed making, exercise, patient conversation.
Late afternoon: Toilet transfer if needed, patient conversation.
Evening: Same as late afternoon.
Most toilet transfers are done by me because the timing of carer visits seldom meets
the client's needs.
Overall useful but quite limited in meeting real client needs.
Overall useful but quite limited in meeting real client needs.
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Review of
Care Cover 24/7 Wolverhampton
from J C (Daughter of Client) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother's carers are efficient, professional, warm and caring people.
As well as looking after her physical needs, they chat with her and get to know her and she has lovely relationships with them.
I am reassured that she is being looked after by professionals, and we all work well together to keep
As well as looking after her physical needs, they chat with her and get to know her and she has lovely relationships with them.
I am reassured that she is being looked after by professionals, and we all work well together to keep
her healthy, safe and happy. We are very lucky.
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Review of
Care Cover 24/7 Wolverhampton
from H K (Daughter of Client) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Courteous, polite and extremely caring.
Empathetic and thoughtful.
Aware of giving the client the ability to make their own decisions in relation to their daily care and requirements, but knowing when to cajole the client towards best practice and nutrition.
Empathetic and thoughtful.
Aware of giving the client the ability to make their own decisions in relation to their daily care and requirements, but knowing when to cajole the client towards best practice and nutrition.
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Review of
Care Cover 24/7 Wolverhampton
from J M (Client) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
An excellent service provider who seems to employ caring staff. Always happy to help and can be relied upon to turn up every day.
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Review of
Care Cover 24/7 Wolverhampton
from Cynthia S (Wife of Client) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers are kind and thoughtful. Just as important, they are friendly.
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Review of
Care Cover 24/7 Wolverhampton
from Heather B (Client) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I find them so good and care taking and friendly.
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Awards / Recognitions (0)
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