Home Care Providers Owned by Serenity Care Solent Ltd

attendance was required. The team could not have been more accommodating, being at the home within 20 minutes or so when possible. Unfortunately my mum has now passed, but l know that our lives greatly benefited from their care.

and remain there for his last few weeks which is what he wanted - no matter what help he needed.

They couldn't do enough to help despite mum wanting to remain independent and kept me informed of any concerns so we could come up with a plan.

The office staff were so understanding - even when mum was phoning them in the middle of the night thinking it was daytime.

Would not hesitate to recommend Serenity - THANK YOU

now been reduced to just 2 per day. All of the carers are lovely and I am sure that chatting with them has all helped with Mum's recovery.

good and any queries are resolved promptly.
I would definitely recommend Serenity Solent Care.

such a scary and overwhelming time. Thank you.

We're very happy with the service.

booking of any carers worked wonderfully well and we were impressed with the level of detail which was then passed on to the lovely carers.
It was a little bit more expensive per visit than we are used to, but then we only used them for emergencies when one of our (five) carers was on holiday. However, this was more than made up for by the flexibility and their ability to drop in at very short notice, and for the way in which I was able to adjust the schedule on the go.
It all worked seamlessly well and we would have no hesitation in recommending the company.

decided to go privately). Serenity is professional and decent at all times and very flexible as we do not require care visits on a daily basis. Carers etc. were all very new to us and it got off to a bad start but Serenity restored our faith in the whole thing. Well done and keep up the outstanding work!

needed to adjust elements of Mum’s care, alter schedules and add additional days and tasks (like getting Mum and dog to the vets) and always the team at Serenity have willingly accommodated my needs. Their willingness to adapt and support, the warmth and care provided by their staff and the comfort and surety I enjoy, knowing they have Mum’s health, safety and mental wellbeing first and foremost, is a blessing. I cannot recommend the team highly enough and would have no question in recommending them to others seeking care services.

people. The care team always arrive at the agreed time, smiling and ensuring my mum has the support for any of her needs. This is reassuring for all her family members that can’t be there everyday. From my initial enquiry I was so impressed with their professional approach, knowledge and being so friendly. Highly recommend this local company, as all of the team truly care.

for the people they look after. The office staff are always helpful and supportive.
Would happily recommend Serenity Care.