Serenity Care Solent Ltd

Trinity Court, 2-4 West Street, Fareham PO16 0BH
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8.5 2 Reviews
  • Serenity Care Solent Ltd, Fareham
Serenity Care offers professional compassionate and reliable support to adults and couples in their own homes. They believe that everybody deserves to feel safe and respected in their own home. The team offer flexible, dignified support that is tailored to individual needs.

Services include: Personal Care, Companionship, Dementia Care, Home Help, Meal Preparation, Mobility Support, Medication Assistance, Shopping & Errands, Hospital to Home Support, Respite Care, Overnight Care and Condition-Led Care.

Serenity Care Solent has branches in Gosport, Fareham and Royal Haslar Waterfront Village, each offering care and support to people living locally. The friendly team welcomes drop-in enquiries at the Gosport and Fareham branches. The Gosport branch is located on Lee-on-the-Solent High Street, near the seafront. The Fareham branch is in Trinity Court, 2-4 West Street.

Care Provided by Serenity Care Solent Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26 – £35
  • Weekly Live-in Care Fees: £1650 – £2100

At Serenity Care, we provide person-centred care tailored to your needs, preferences, and lifestyle. Every care plan is created with you and your loved ones to ensure support that promotes independence, dignity, and well-being.


Our flexible home care services start from just 30 minutes, perfect for help with medication, meals, personal care, or companionship. We also offer overnight care, including sleep-in or waking nights, and live-in care for round-the-clock, one-to-one support in the comfort of your own home.


We care for individuals and couples, short-term or long-term, making it easy for families to stay together while receiving the support they need. Serenity Care delivers compassionate, personalised care that fits seamlessly into your life.

These prices are only a guideline, please contact Serenity Care Solent Ltd to find out the exact price for your requirements.

Contact Serenity Care Solent Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Serenity Care Solent Ltd to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Marshalla Fenton (Registered Manager)
8.5

Serenity Care Solent Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Serenity Care Solent Ltd has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
  • 2
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  • 2
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Reviewer Connection to Serenity Care Solent Ltd
  • 1
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Total of 2, showing 1-2
Review from Philip S (Son of Client) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Serenity Care provided an excellent and reliable home care service for my 92-year-old mother. They were prepared to be extremely flexible on visiting times, accommodating numerous irregular cancellations and changes at the family's request, as we took her to lunch or had the occasional overnight stop.
They
were equally understanding and helpful when there was the occasional need for additional help, such as sending experienced office staff to provide comfort and support if urgently required.
All staff were caring and kind to Mum and completed their tasks quickly and efficiently. Some went above and beyond to find additional tasks and this is always very much welcomed and appreciated.
Overall we would not hesitate to recommend Serenity or use them again should the need arise.
Thanks very much for your support over the last few years.
Reply from Stephen Mander, Office Administration at Serenity Care Solent LtdThank you so much for your kind and thoughtful review. It truly means a great deal to everyone at Serenity Care.

We're so pleased to hear that our flexibility, understanding, and compassionate support made a positive difference for your mother and your family. Your lovely feedback about both our carers and office team will be shared with them - it's always rewarding to know their care and dedication are appreciated.

Thank you again for your trust and recommendation.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jenny W (Daughter of Client) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy with the care that has been given to her so far.
Every carer that has been in to see mum has been very kind, they have never made her feel uncomfortable or ill at ease.
As a daughter this puts my mind at rest knowing she is well cared for.
Reply from Stephen Mander, Office Administration at Serenity Care Solent LtdThank you so much for taking the time to share this lovely feedback. Were delighted to hear that your mum is happy with the care she has received and that our carers have made her feel comfortable and at ease. Knowing that this gives you peace of mind as her daughter truly means a great deal to us. Your kind words will be shared with the team and are very much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Serenity Care Solent Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Serenity Care Solent Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Serenity Care Solent Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (4)

Marshalla

Marshalla Fenton

Job Title: Registered Manager Joined: 2023

Marshie has been with Serenity Care since 2023, joining us from a lifetime career in care. She has worked hard to achieve the role of Registered Manager, having started as one of our care coordinators and has progressed to become our Care & Training Supervisor. As the job title suggests, this involves training our new carers. In addition, Marshie supports customer meetings and assessments and is fully involved with care plans and compliance, following this she stepped up to Care Manager for our new Fareham Branch in 2025 and now heads up Fareham as the Registered Manager.

Beverley

Beverley Mander

Job Title: Director Joined: 2019

Care has always been a family tradition, lovingly passed down through the generations.


Beverley’s Nan, Joy, along with her Uncle Ron and Auntie Cath, owned a care home in Launceston, Cornwall, for many years.


As a child, Beverley spent countless summer holidays helping her family there, experiencing first-hand the warmth, dedication, and compassion that defined their approach to care. Joy was a remarkable woman who proudly celebrated her 100th birthday in 2024. Sadly, she passed away in 2025. She truly was an inspiration, and her legacy continues to guide everything Beverley does.


Inspired by Joy, Ron, and Cath—and by the values instilled in her from a young age—Beverley began her own journey in care. She first worked weekends in a nursing home in Alverstoke while studying Health and Social Care at college, where she achieved her NVQ Level 2 and Level 3 qualifications.


After completing college, Beverley moved into full-time work as a Carer in a nursing home in Hill Head, spending three years building on the skills she had learned and developing her natural ability to provide care with empathy and understanding.


She later transitioned into community-based care with Hampshire County Council before taking on a new challenge: supporting a private customer with physical disabilities who required 24-hour care. During this role, she also progressed into assistant managerial responsibilities, further strengthening her leadership and specialist care skills.


Determined to continue growing, Beverley stepped into the demanding position of Care Coordinator for a national home care company. Her dedication and capability quickly saw her progress to Registered Care Manager of a busy branch delivering more than 1,000 hours of care each week. During this time, she worked towards and achieved her QCF Level 5 in Care Management, all while ensuring that both customers and staff were supported with genuine compassion and respect.


Beverley’s commitment and excellence were recognised on two occasions when her branch was awarded Regional Branch of the Year.


In 2019, Beverley took the biggest step of her career and founded Serenity Care Solent, bringing with her more than 25 years of experience in the care sector. Her vision was clear: to provide the highest standard of home care to people in their own homes, delivered with kindness, dignity, and a truly personal touch.


Today, Beverley is proud to be fulfilling that passion through her own company, continuing the legacy of her family and honouring the inspiration of her beloved Nan Joy. Serenity Care Solent stands as a testament to those values—quality care, heartfelt support, and a commitment to making a genuine difference in people’s lives.


Beverley Mander

Jessica

Jessica Dennis

Job Title: Fareham Care Coordinator Joined: 2023

Jess has been with Serenity Care since 2023 as a carer and has progressed into the office and become one of our Field Care Supervisors in 2024. Jess plays a vital role in ensuring the delivery of high-quality, person-centred care to clients in their own homes. They act as a key link between the office team, care staff, and clients, regularly visiting service users to assess their needs, monitor care plans, and ensure that care is being delivered safely and effectively. As a Field Care Supervisor, she supports and mentors carers in the field, providing guidance, spot checks, and training to maintain high standards. She is also responsible for conducting risk assessments, updating care plans, working with other care professionals and responding promptly to any changes in a client’s condition or feedback from families. Their proactive approach helps maintain consistency, quality, and trust across the care service.

Shannon

Shannon Phillips

Job Title: Field Care Supervisor Joined: 2026

Shannon joined the Fareham team in 2026, moving from a career in home care case management. She brings a huge amount of experience to the team, and she is a welcome addition to our Fareham branch.

Frequently Asked Questions about Serenity Care Solent Ltd

How many Carers does Serenity Care Solent Ltd employ?

Serenity Care Solent Ltd employs 11 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Serenity Care Solent Ltd to verify any information. View our terms and conditions. Serenity Care Solent Ltd has an Enhanced Service - more info.