Home Care Providers Owned by AAA Homecare Ltd

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8.9 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by AAA Homecare Ltd

AAA Homecare Ltd Locations (2)

2 Home Care Providers owned by AAA Homecare Ltd
AAA Homecare - Billingham, Stockton & Hartlepool

1-2 Teesdale Parade, Teesdale Avenue, Billingham TS23 1NA 

9.9 27 reviews
"AAA homecare are fantastic! They treat my family member with care, compassion and kindness. If they are in doubt they always contact a…"   Read all 27 reviews

AAA Homecare Ltd has been set up by 2 very experienced people in the Sector to provide domiciliary care services in North East England to support people to live more independent lives. The company ethos aims to enable people to lead dignified lives… Read more about AAA Homecare - Billingham, Stockton & Hartlepool

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £24.60 / hour
  • Live-in Care from £1,200 / week
AAA Homecare Ltd - Middlesbrough

Room 23, 276 Marton Road, Middlesbrough TS4 2NS 

7.8 1 review
"Gavin and the team treat you like family. The team and carers are keen to detail and support and stop problems from arriasing. I have know…"   Read review
  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £24.60 / hour
  • Live-in Care from £1,200 / week

AAA Homecare Ltd Reviews (28)

8.9

AAA Homecare Ltd has a Group Review Score of 8.9 (8.886) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to AAA Homecare Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to AAA Homecare Ltd
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Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from J K (Granddaughter of Client) published on 25 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
AAA homecare are fantastic! They treat my family member with care, compassion and kindness. If they are in doubt they always contact a family member making us feel like we are a part of the care, and that in turn our voices and my family member' wishes matter. Every care member that attends delivers
care that is personal to the service user, they have fit in to the clients user lives and become not only a support system for us as a family but peace of mind and friendly company for our lovely Nan. It really feels like a team effort. I must say that during many difficult times the management team have gone above and beyond to support us all and we are truly grateful! To what we expected would be such an anxious time introducing such care into our lives has became a relief and we as a family enjoy much more quality time together.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you for such a heart felt review. It is an absolute pleasure in caring for your Nan.
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  • Treated with Dignity
  • Value for Money
Review of

AAA Homecare Ltd - Middlesbrough

from Aaron K (Client) published on 18 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Gavin and the team treat you like family. The team and carers are keen to detail and support and stop problems from arriasing. I have know Gavin for 5 years. He has always looked after me well. He isn't afraid to work on front line he has worked my bed call after a full day in the office. I want to
give a special shout out to Angie, Andrea, Jackie
Reply from Gavin Hobson, Director at AAA Homecare Ltd - Middlesbrough
Thank you Aaron for your lovely review. We are so pleased that you are building positive relationships with the staff team.
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  • Treated with Dignity
  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from Emma G (Daughter of Client) published on 12 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The team cared for my Dad (Ted) who passed recently. Every team member was professional, well trained, friendly and most importantly they cared. Our previous experience with other carers was not a good one. As soon as AAA were responsible for dad's care we experienced what real carers do. Thank You
so much for making the transition a positive experience for us all and I highly recommend Gavin and the team to provide the care and support families need. Thank you so much for being there for us at such a difficult time.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you Emma, for such a wonderful review. End of life care is always a difficult situation to face. Thank you for choosing to use our services, all of the staff grew very fond of your Dad and the…read more
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  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from Janet D (Daughter of Client) published on 12 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to commend one carer in particular for her commitment and dedication to her profession. She showed kindness and respect to my mother and I can honestly say she's a wonderful lady who is a great asset to your company.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you for your kind words. The staff consistently enjoy attending your mother's visits. All feedback is greatly appreciated.
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from M N (Client) published on 9 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We have just started using AAA and are extremely impressed by their caring staff. Their care givers are skilled, experienced, and understanding of our needs.
AAA were able to sort care out for us fast and efficiently. I have not found such a rapid setup for many years. They responded to our need and
helped us quickly.
For me, what I value is not only the wonderful way that the care staff treat my wife and I. But also the fact that the company has a good relationship with its staff. It is obvious that the staff value the company and are valued by it.
As someone who has received care for many years and in several areas of the country. I can say with confidence that AAA is outstanding in the service they provide. A cut above many others.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you very much for your review. It is always fantastic to receive such outstanding feedback and will relay this to the staff involved in your care & support.
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  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from Carole N (Client) assisted by family/friend published on 3 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional carers, wonderful company, helpful, pleasant and very caring people, well managed and approachable. I've never been so well cared for.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you for your wonderful review. We are so pleased you feel well cared for. All of the team always look forward to seeing the smile on your face when visiting.
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  • Treated with Dignity
  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from Scott C (Client) published on 19 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to extend my heartfelt thanks to AAA Home Care for the exceptional, professional, and truly empathetic service they provide. From the very beginning, the experienced and knowledgeable carers put me completely at ease, creating a calm and supportive environment where nothing ever feels like a
hassle. Their dedication to making a real, positive difference in my life is nothing short of phenomenal.
A special shoutout goes to one of the staff - without a doubt, the most genuine, kind-hearted, and lovable person I have ever met. Her warmth, compassion, and unwavering support mean the world to me. Thank you to the carer for everything you do and for the outstanding care you continue to provide. You are truly one of a kind, and I feel incredibly lucky to have you by my side.
With uncountable thanks.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you for such a lovely review of our service. I will pass on your kind words to the staff involved in your care.
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  • Treated with Dignity
  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from Rachel P (Friend of Client) published on 30 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
AAA Homecare is well named! The service provided is A +++.....from the initial conversation over the telephone to setting up a package of care for my dear 89 year old friend. The two staff members in the office are true professionals and care greatly about the package of care their clients receive.
Furthermore, the care staff are all wonderful and caring.
The reasons this service stands out above all other care services I have dealt with are the response, knowledge, support and most importantly the care the client and family receive from their wonderful team. The app is fantastic for daily reports and communication. Nothing has ever been too much trouble for the team to sort out from smaller queries eg picking up milk to bigger queries such as changes to visit times to accommodate hospital appointments.
This care company, lead by the manager who is extremely knowledgeable in the care sector, go over and above to ensure everyone involved has the best positive experience with them. Thank you
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you Rachel for your wonderful review. It has been a real pleasure in caring for your dear Friend.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from Sonney L (Brother of Client) published on 2 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
On behalf of my sister (service user) and I, the manager and his team at AAA Homecare have made a huge positive impact on her life.
The difference in both her physical and mental wellbeing now, compared to previous care providers, is leaps and bounds above what it was, and AAA has played a huge role
in getting her there. This has been acknowledged by social workers, healthcare professionals and family & friends.
AAA Healthcare focus heavily on person centred care and offer a modern solution to their clients with their app, which provides communication, transparency and detailed notes.
The manager and the team at AAA are making real, long lasting positive changes in the community and My sister is a prime example of this.
We will forever be grateful for them for all their help and support. An above and beyond kind of care provider.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you Sonney, for your wonderful review. It is fantastic to read that the team have made such positive impact on your sisters wellbeing.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from Amy W (Daughter of Client) published on 27 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am incredibly grateful for the exceptional care and support my mother received from AAA Homecare. From the very first interaction, the team was compassionate, professional, and attentive to her needs. The caregivers went above and beyond to ensure her comfort and well-being, always with a smile and
a caring attitude. They demonstrated patience, kindness, and expertise in every task, making sure that my mother felt respected and safe. The staff maintained clear communication with me throughout, updating me regularly and addressing any concerns I had promptly. It was evident that they genuinely cared about my mother's health and happiness. Their attention to detail and personalized approach truly set them apart from other care providers.
I highly recommend AAA homecare to anyone seeking quality, compassionate care for their loved ones. They made a difficult time much easier to navigate, and I am deeply appreciative of their dedication and professionalism.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you Amy for your wonderful review. It was a pleasure caring for your Mother. We hope your mum settles in her new residence.
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  • Treated with Dignity
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Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from Karen L (Mother of Client) published on 21 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The empathy and care shown to both my daughter and myself will never be forgotten. Thank you to all the staff, you truly made a difference in extremely difficult circumstances. Would definitely recommend this company to anyone.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you for your wonderful feedback. The care staff became very fond of your daughter before she sadly passed away.
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  • Treated with Dignity
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Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from Graham N (Son of Client) published on 13 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the last few months, the care team have built up a lovely rapport with Mum who enjoys her regular chats as they go about her routine visits. She trusts them now and feels comfortable with them using the key safe entry for access.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you Graham for your review of our services. It is a pleasure in caring for your mother.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from S L (Daughter of Client) published on 4 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of service from AAA Homecare has been excellent. They have been punctual, reliable, and trustworthy and there have been instances where the carers have gone out of their way to ensure my mother has everything she needs. They also spend quality time chatting to ensure there are no well-being
concerns and highlight anything of note in their reports so we can follow up. We value the support provided and how they have allowed my mother to transition at her own pace and in her own way from being wholly independent to accepting care and intervention as appropriate without any problems whilst still being on hand to offer assistance if required. One of the strengths of the service is the ease of direct access to management and communication with team leaders - very reassuring.
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  • Treated with Dignity
  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from D L (Daughter of Client) published on 30 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience with AAA Care has been excellent. We have a regular, reliable team of Carers who visit. They are always friendly, helpful, and attentive. Management are also very approachable and deals with any queries quickly and efficiently. The app which allows me to keep a check is also very useful.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you for such a wonderful review. This allows us to demonstrate the quality care & support offered to ourselves. The team has become very fond of your mother.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from V H (Granddaughter of Client) published on 26 September 2024
Submitted via Website • Report
Overall Experience 4.0 out of 5
Very good. All the girls have been very friendly and polite. Eager to help. Always look very smart.
Although carers are on a time schedule for calls the client isn't made to feel rushed. They always stay for a full hour from the time they arrive.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you for your review. We are very pleased your grand mother is happy with the service we are providing.
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  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from Kenneth B (Son of Client) published on 26 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very start, March 24, we knew AAA Homecare would be the right people to care for my mother who has dementia and who lives with me. The director visited along with a member of staff to discuss our needs. The director answered all my questions fully, while the member of staff talked to my mother
and they struck up an instant friendly relationship. Due to my mother's dementia, they have tried to keep the same member of staff for each visit so she does not get confused with different faces. On the one occasion a different person has had to come they visited in advance again to introduce themselves. The member of staff sees to all my mother's requirements and is not in a hurry to leave when I return home and is happy to discuss how my mother has been during the visit. The house is always left in the same tidy condition before leaving. They have been very flexible and adaptable to our visiting hours/days requirements.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you for such a fantastic review. It is a pleasure to provide care and support to your mother.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from P T (Daughter of Client) published on 25 September 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are very caring and understand mam and her different needs on a daily basis. Good at communicating and supporting me with being able to keep mam at home. I don't have any hesitation in recommending this company to others.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you for your review of our service. It is a pleasure to care for your Mam and the staff team has become very fond of her.
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  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from Wyn R (Client) published on 25 June 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
During the period of the care provided to me, I benefited from the standards of excellence by the support workers. I was always treated with the utmost respect and consideration which contributed to me regaining my strength and enabled me to move on to the next stage of my rehabilitation. My appreciation
of their help is a matter of record.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you for your fantastic review. It has been an absolute pleasure caring for you, and enabling you to achieve such a positive outcome in your rehabilitation.
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Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from Oliver C (Son of Client) published on 29 May 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
So pleased we discovered AAA Homecare, we were struggling to fill in gaps where our mother didn't have care. AAA Homecare has been so flexible and helpful, we are so grateful. Staff are lovely and caring and they really shouldn't be doing my washing up as well as my mum's, but they do! Thanks to the
director and team, great work.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Many thanks, Ollie for your lovely review. It's a great pleasure to enhance your mum's care delivery.
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Review of

AAA Homecare - Billingham, Stockton & Hartlepool

from Ann C (Wife of Client) published on 7 May 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the outset I was very impressed with AAA Homecare with staff who are very supportive and service is personalised, always happy to respond to our needs and requirements as my husband's health improved. Carers are always punctual, with great communication and the same carer(s) come each time so relationships
are strong. The staff are knowledgeable and have great advice about other services. I feel lucky that we have found such a great service and would totally recommend.
Reply from Gavin Hobson, Director at AAA Homecare - Billingham, Stockton & Hartlepool
Thank you for your wonderful review. It is an absolute joy to make a difference to your husband's wellbeing.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
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Awards / Recognitions (0)

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Frequently Asked Questions about AAA Homecare Ltd

Costs for home care providers owned by AAA Homecare Ltd

Average costs for home care provided by AAA Homecare Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by AAA Homecare Ltd, based on 2 out of their 2 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £24.60
Live-in Care (weekly) £1,200
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does AAA Homecare Ltd own?

AAA Homecare Ltd own 2 Agencies.

Which AAA Homecare Ltd Agencies have the highest review score?

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AAA Homecare Ltd to verify any information. View our terms and conditions. AAA Homecare Ltd has a Platinum Service – more info.