Home Care Providers Owned by AAA Homecare Ltd in Cleveland & Teesside

care that is personal to the service user, they have fit in to the clients user lives and become not only a support system for us as a family but peace of mind and friendly company for our lovely Nan. It really feels like a team effort. I must say that during many difficult times the management team have gone above and beyond to support us all and we are truly grateful! To what we expected would be such an anxious time introducing such care into our lives has became a relief and we as a family enjoy much more quality time together.

give a special shout out to Angie, Andrea, Jackie

so much for making the transition a positive experience for us all and I highly recommend Gavin and the team to provide the care and support families need. Thank you so much for being there for us at such a difficult time.

helped us quickly.
For me, what I value is not only the wonderful way that the care staff treat my wife and I. But also the fact that the company has a good relationship with its staff. It is obvious that the staff value the company and are valued by it.
As someone who has received care for many years and in several areas of the country. I can say with confidence that AAA is outstanding in the service they provide. A cut above many others.

hassle. Their dedication to making a real, positive difference in my life is nothing short of phenomenal.
A special shoutout goes to one of the staff - without a doubt, the most genuine, kind-hearted, and lovable person I have ever met. Her warmth, compassion, and unwavering support mean the world to me. Thank you to the carer for everything you do and for the outstanding care you continue to provide. You are truly one of a kind, and I feel incredibly lucky to have you by my side.
With uncountable thanks.

Furthermore, the care staff are all wonderful and caring.
The reasons this service stands out above all other care services I have dealt with are the response, knowledge, support and most importantly the care the client and family receive from their wonderful team. The app is fantastic for daily reports and communication. Nothing has ever been too much trouble for the team to sort out from smaller queries eg picking up milk to bigger queries such as changes to visit times to accommodate hospital appointments.
This care company, lead by the manager who is extremely knowledgeable in the care sector, go over and above to ensure everyone involved has the best positive experience with them. Thank you

in getting her there. This has been acknowledged by social workers, healthcare professionals and family & friends.
AAA Healthcare focus heavily on person centred care and offer a modern solution to their clients with their app, which provides communication, transparency and detailed notes.
The manager and the team at AAA are making real, long lasting positive changes in the community and My sister is a prime example of this.
We will forever be grateful for them for all their help and support. An above and beyond kind of care provider.

a caring attitude. They demonstrated patience, kindness, and expertise in every task, making sure that my mother felt respected and safe. The staff maintained clear communication with me throughout, updating me regularly and addressing any concerns I had promptly. It was evident that they genuinely cared about my mother's health and happiness. Their attention to detail and personalized approach truly set them apart from other care providers.
I highly recommend AAA homecare to anyone seeking quality, compassionate care for their loved ones. They made a difficult time much easier to navigate, and I am deeply appreciative of their dedication and professionalism.

concerns and highlight anything of note in their reports so we can follow up. We value the support provided and how they have allowed my mother to transition at her own pace and in her own way from being wholly independent to accepting care and intervention as appropriate without any problems whilst still being on hand to offer assistance if required. One of the strengths of the service is the ease of direct access to management and communication with team leaders - very reassuring.

and they struck up an instant friendly relationship. Due to my mother's dementia, they have tried to keep the same member of staff for each visit so she does not get confused with different faces. On the one occasion a different person has had to come they visited in advance again to introduce themselves. The member of staff sees to all my mother's requirements and is not in a hurry to leave when I return home and is happy to discuss how my mother has been during the visit. The house is always left in the same tidy condition before leaving. They have been very flexible and adaptable to our visiting hours/days requirements.

of their help is a matter of record.

director and team, great work.

are strong. The staff are knowledgeable and have great advice about other services. I feel lucky that we have found such a great service and would totally recommend.