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Integral Care Solutions Ltd Locations (2)
Integral Care Solutions Ltd
9.7
68 reviews
Unit 8 Adam House, Northampton Science Park, Kings Park Road, Moulton Ind, Northampton NN3 6LG
"To date the carers have been very professional, offering sound advice. Ensuring our son is safe and cared for. They also treat him with…" Read all 68 reviews
Integral Care Solutions Ltd is a provider of home care services to those living at home in Northampton. Person-centered care is offered to people who have individualized care needs to help them live at home as independently as possible. A dedicated… Read more about Integral Care Solutions Ltd
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £28 / hour
- Live-in Care from £1,300 / week
ICSL West
2 Twickenham Way, Binley, Coventry CV3 2UW
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Integral Care Solutions Ltd Reviews (68)
Reviews posted for members of Integral Care Solutions Ltd
Review of
Integral Care Solutions Ltd
from P G (Mother of Client) published on 18 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
To date the carers have been very professional, offering sound advice. Ensuring our son is safe and cared for. They also treat him with dignity and respect. The carers are backed up by professional management.
Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions LtdThank you so much for your kind feedback. We truly appreciate you taking the time to share your experience. Your feedback means a great deal to us and encourages the team to continue delivering high-quality, person-centred care.
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Review of
Integral Care Solutions Ltd
from Carol S (Daughter of Client) published on 10 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In February 2025, my Dad was discharged from hospital to return home on end of life care with a life expectancy at the time of 8 weeks. He originally had 2 carers visiting 4 times a day but this was quickly changed to 24 hour care. He had a team of regular carers, who always treated Dad with patience,
kindness and dignity. They got to know him well, encouraged him at meal times, and even managed a few laughs along the way. The communication received from them was exceptional. They always had Dad's best interests at heart. I belief that due to the quality of care Dad received, he remained with us until June 2025 when he passed away peacefully.
Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions LtdThank you for your kind words and for trusting us to care for your Dad during such a precious time. We are truly grateful to hear our team made a positive difference and supported him with the dignity and compassion he deserved. Your feedback means a lot to all of us.
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Review of
Integral Care Solutions Ltd
from Judith H (Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot fault the amazing care and support I am being given by Integral Care since my return home from hospital. I have been bed bound, and would not be managing without your wonderful carers, who brighten up my life.
Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions LtdThank you so much for your kind words. We're truly grateful for your feedback and so pleased to hear that our carers are making a positive difference in your day-to-day life. Providing compassionate, consistent, and person-centred care is at the heart of what we do, and your comments are a meaningful reminder of why we do it. I'll be sure to share this with the team - it will mean a lot to them.
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Review of
Integral Care Solutions Ltd
from Laurence L (Son of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother and I are both very happy with the care that we receive from the Individuals that take care of her needs in the morning visit and evening. The carers are looking out for her and keeping her spirits up and always ask if there is anything more could do.
Reply from Brenda Mutyavaviri, Deputy Manager at Integral Care Solutions LtdThank you for your feedback. It is encouraging to know that our team is supporting our service users and their families/representatives well as we continually work on providing high quality care! Thank you for entrusting us with your Mums care.
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Review of
Integral Care Solutions Ltd
from Sarah R (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Initially it was hard for Mum to adjust to needing support after a terminal illness diagnosis - but the staff at Integral Care listened to all our worries and they gently and respectfully became part of Mum's daily routine. Taking time to get to know Mum as a person, her values, building trust and reassurance.
Mum was gently supported, her independence encouraged, her voice was heard and she was always treated with dignity and respect.
Communication with carers and office staff was welcomed. We were able to check on the phone app to view reports from both carers after each visit. We could easily speak with carers and staff if we had any worries.
Mum eventually needed live-in care in the final weeks. The level of care Mum received from everyone involved was exemplary and we simply could not have managed without them. We will forever remember the genuine compassion, care and support we received as a family, and the sunshine the wonderful carers brought to those difficult days x
Communication with carers and office staff was welcomed. We were able to check on the phone app to view reports from both carers after each visit. We could easily speak with carers and staff if we had any worries.
Mum eventually needed live-in care in the final weeks. The level of care Mum received from everyone involved was exemplary and we simply could not have managed without them. We will forever remember the genuine compassion, care and support we received as a family, and the sunshine the wonderful carers brought to those difficult days x
Reply from Brenda Mutyavaviri, Deputy Manager at Integral Care Solutions LtdThank you so much Sarah for your kind words and for taking the time to share your experience with Integral Care Solutions. We're truly honoured to have supported your mum and your family at this crucial stage in her life. We also strive to provide care that is both professional and genuinely compassionate-so it's incredibly heartening to hear that this has been your experience. We'll be sure to pass your feedback on to the care team, who will be definitely be thrilled to know they've made such a positive difference.
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Review of
Integral Care Solutions Ltd
from Glenn D (Son of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
So my 95 year old mum finally needed some assistance, we were unsure what to expect given some of the reports of care agencies standard. We were lucky to have been allocated Integral they have proved to be fantastic. The staff are professional and caring so win win. This company comes highly recommended
to use.
Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions LtdThank you so much for your kind words and for taking the time to share your experience. We're truly honoured to be have supported your mum and your family at this stage in her life. At Integral, we strive to provide care that is both professional and genuinely compassionate-so it's incredibly heartening to hear that this has been your experience. We'll be sure to pass your feedback on to the care team, who will be thrilled to know they've made such a positive difference. Your recommendation means a great deal to us.
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Review of
Integral Care Solutions Ltd
from D N (Daughter of Client) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum had your carers whilst she had cancer, they were kind caring and trustworthy. They gave my mum dignity and care right to the very end. They supported dad by just talking to him. Sadly my mum has passed away, but with your care, mum was able to pass away peacefully at home as this was her wish.
Thank you to all.
Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions LtdThank you for your kind words and for taking the time to share your experience. We are deeply sorry for your loss and send our heartfelt condolences to you and your family. It was our privilege to care for your mum and support your dad during such a difficult time. Knowing that we were able to help her remain at home, as was her wish, means so much to us. We truly appreciate your gratitude and will pass on your thanks to the team. Wishing you comfort and strength in the days ahead.
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Review of
Integral Care Solutions Ltd
from Danielle G (Mother of Client) published on 13 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Integral have cared for my severely disabled son for over two years now. Their professionalism has always been foremost and the support and care has been outstanding. Working together with our family they really got to know my son and his ways although being non verbal their patience and willingness
to learn and understand him has been brilliant. Always friendly, helpful and reliable and flexible too when hours have had to be adjusted due to different care needs or appointments. I cannot sing their praises or thank them enough that their care has been incredible giving our family a much needed break and confidence that my son was in the best care possible.
Reply from Brenda Mutyavaviri, Deputy Manager at Integral Care Solutions LtdThank you for your feedback. It is encouraging to know that our team is supporting our service users and their families/representatives well as we continually work on providing high quality care! Your son was an absolute pleasure to support and we wish him the best.
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Review of
Integral Care Solutions Ltd
from Steven J (Son of Client) published on 13 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Superb communication and well-thought-through solutions to my father's home-care needs after a prolonged stay in hospital. The care staff were caring, polite and considerate and the coordinator who oversaw my father's care package was helpful and sympathetic.
Reply from Brenda Mutyavaviri, Deputy Manager at Integral Care Solutions LtdThank you for your feedback. It is encouraging to know that our team is supporting our service users and their families/representatives well as we continually work on providing high quality care! Thank you for entrusting us with your dads care.
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Review of
Integral Care Solutions Ltd
from Amanda B (Daughter of Client) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Your carers were extremely caring, kind, professional and helpful. They helped us navigate a very difficult time and always treated my mother with respect. Thank you for making her last few days comfortable. We would highly recommend your company and the service you provide.
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Review of
Integral Care Solutions Ltd
from H J (Client) published on 12 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Exceptional carers they have gone above and beyond to help me with my housework and supported me emotionally when I have been in severe pain or just having a challenging day. My carer was very supportive of my back re-prolapse. She has comforted me in tears and I have always felt less stressed after
she has been. She listens and has a lot of much-needed empathy! The boys who were helping my son's school routine in the mornings were also fantastic. He never failed to get in the taxi for school! He went above and beyond to support my son one day a week.
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Review of
Integral Care Solutions Ltd
from C C (Client) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers are good
Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions LtdThank you for your feedback. It is encouraging to know that our team is supporting our service users and their families/representatives well as we continually work on providing high quality care!
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Review of
Integral Care Solutions Ltd
from B S (Wife of Client) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Exceptional!
Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions LtdThank you for your feedback. It is encouraging to know that our team is supporting our service users and their families/representatives well as we continually work on providing high quality care!
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Review of
Integral Care Solutions Ltd
from C T (Daughter of Client) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very thorough planning before taking over mum's care. The carer is very friendly and polite. The first week with the new carers has been great. Treated mum with kindness while being professional.
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Review of
Integral Care Solutions Ltd
from G F (Husband of Client) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Although my wife was with you for a short while, the carers were very good. They were polite, wore the PPE and arrived on time. We like that the same carers came for the three visits in the day and sometimes they came two days running. Overall the experience was very good. Thank you.
Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions LtdWe appreciate and value your feedback. We are happy to hear that our interaction with you though brief was positive. We will certainly share your feedback with our team.
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Review of
Integral Care Solutions Ltd
from S H (Daughter of Client) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot recommend integral care highly enough. Our dad was diagnosed with metastatic prostate cancer, which unfortunately meant he was bed-bound for the last couple of months of his life. The care, attention and dignified way in which all of the carers looked after Dad is something we shall forever
be grateful for. We trusted them completely and had very regular communication with them. Thank you to all of the team at Integral Care Solutions.
Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions LtdThank you for the positive feedback, it is encouraging to us and especially our care team who support our service users and their families daily.
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Review of
Integral Care Solutions Ltd
from Carol A (Wife of Client) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Overall, the treatment and management of my late husband's care was very good. The proof from Integral Care Solutions Ltd being the main factor that, he was given 24/48 hours to live in June 2022 and their care and dedication enabled him to be with us for an extra year.
Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions LtdWe appreciate the positive feedback and it goes a long way especially for our care team who are daily giving their all to support our service users and their families. Thank you for trusting us to journey with you and your loved one as you navigated some of life's trying times.
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Review of
Integral Care Solutions Ltd
from Gillian C (Wife of Client) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All of the carers that cared for my husband were excellent and genuinely lovely. They treated him with kindness and dignity. He sadly passed away on 29/07/23 at home. Thank you.
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Review of
Integral Care Solutions Ltd
from D H (Son of Client) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
She is a calming influence. A good cook. Very respectful of Mum's dignity.
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Review of
Integral Care Solutions Ltd
from Tracy B (Niece of Client) published on 21 April 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We honestly can't thank everyone enough for the love and care shown to my uncle. The whole team made his last couple of months comfortable. We trusted that all his needs and wants were being attended to 24 hours a day. Everyone that was involved in his care will remain in our memories forever. Thank
you again.
Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions LtdThank you for the kind words, our care team and management team find them very encouraging.
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Frequently Asked Questions about Integral Care Solutions Ltd
Costs for home care providers owned by Integral Care Solutions Ltd
Average costs for home care provided by Integral Care Solutions Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Integral Care Solutions Ltd, based on 1 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £28 |
| Live-in Care (weekly) | £1,300 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Integral Care Solutions Ltd own?
Integral Care Solutions Ltd own 2 Agencies.
Which Integral Care Solutions Ltd Agencies have the highest review score?
Integral Care Solutions Ltd & ICSL West has the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Integral Care Solutions Ltd to verify any information. View our terms and conditions. Integral Care Solutions Ltd has a Basic Service – more info.