Integral Care Solutions Ltd

Integral Care provide exceptional support for my mother and have done so for a long while now. The carers are kind and respectful of their daily routine. When my mother has been unwell the staff have ensured that the correct care and necessary action has been put in place. The office team are also responsive and easy to reach when we need to adjust scheduling or just simply ask a question to.

Always smiling, ready to help with any problems. For me, they are worth their weight in gold. Thank you all.

Staff contact was great. Inquisitive enough to ask relevant questions without prying. Kind, considerate and engaging with my mother. Gentle when dealing with personal care but also very good at ensuring everything was put back in its place to make it easier due to my mum's sight loss. Carers and office staff very efficient. Always updating the care plan accordingly. Even in such a short time the carers began to feel like friends and treated mum like their own family.

Most importantly they were kind and friendly becoming an important part of Mum's life, sharing stories and giggles.

Staff are very well trained and try to put client and relatives at ease. All staff are very friendly and helpful. I do feel that sometimes the staff have to rush between appointments, because of unexpected changes or extras to their rotas, but they never let this influence the care and cheerful demeanor they give to their clients. A very professional group of carers.

Can't begin to express my gratitude enough. The service and level of care were exceptional and really made a difference to our lives. The staff were well trained, supportive and showed a real level of compassion in her final hrs.

I am very grateful for, and happy with, the care provided by Integral Care. The team that look after my mum are lovely. They keep me updated regularly and are supportive in arranging contact with district nurses etc, if required. This is invaluable to me as I live over 200 miles from mum. I have regular communication from both the care team and the office, and everyone I speak to is helpful and friendly. Most importantly, mum is happy and well cared for.

I get on with my usual carers very well and am grateful for all their help both in personal care and with the household/kitchen.

They always keep me updated with any health issues that may arise, and give me plenty of notice to reorder prescriptions for them. Both of my parents in law are very happy and pleased with the excellent service of care you are providing

My father received care for a couple of years. Service and care was excellent . Staff always communicated well with family and treated my father with great dignity and respect. The staff went above and beyond to make sure my father was given the best care.

To date the carers have been very professional, offering sound advice. Ensuring our son is safe and cared for. They also treat him with dignity and respect. The carers are backed up by professional management.

In February 2025, my Dad was discharged from hospital to return home on end of life care with a life expectancy at the time of 8 weeks. He originally had 2 carers visiting 4 times a day but this was quickly changed to 24 hour care. He had a team of regular carers, who always treated Dad with patience, kindness and dignity. They got to know him well, encouraged him at meal times, and even managed a few laughs along the way. The communication received from them was exceptional. They always had Dad's best interests at heart. I belief that due to the quality of care Dad received, he remained with us until June 2025 when he passed away peacefully.

I cannot fault the amazing care and support I am being given by Integral Care since my return home from hospital. I have been bed bound, and would not be managing without your wonderful carers, who brighten up my life.

My mother and I are both very happy with the care that we receive from the Individuals that take care of her needs in the morning visit and evening. The carers are looking out for her and keeping her spirits up and always ask if there is anything more could do.

Mum eventually needed live-in care in the final weeks. The level of care Mum received from everyone involved was exemplary and we simply could not have managed without them. We will forever remember the genuine compassion, care and support we received as a family, and the sunshine the wonderful carers brought to those difficult days x

So my 95 year old mum finally needed some assistance, we were unsure what to expect given some of the reports of care agencies standard. We were lucky to have been allocated Integral they have proved to be fantastic. The staff are professional and caring so win win. This company comes highly recommended to use.

My mum had your carers whilst she had cancer, they were kind caring and trustworthy. They gave my mum dignity and care right to the very end. They supported dad by just talking to him. Sadly my mum has passed away, but with your care, mum was able to pass away peacefully at home as this was her wish. Thank you to all.

Integral have cared for my severely disabled son for over two years now. Their professionalism has always been foremost and the support and care has been outstanding. Working together with our family they really got to know my son and his ways although being non verbal their patience and willingness to learn and understand him has been brilliant. Always friendly, helpful and reliable and flexible too when hours have had to be adjusted due to different care needs or appointments. I cannot sing their praises or thank them enough that their care has been incredible giving our family a much needed break and confidence that my son was in the best care possible.

Superb communication and well-thought-through solutions to my father's home-care needs after a prolonged stay in hospital. The care staff were caring, polite and considerate and the coordinator who oversaw my father's care package was helpful and sympathetic.

Your carers were extremely caring, kind, professional and helpful. They helped us navigate a very difficult time and always treated my mother with respect. Thank you for making her last few days comfortable. We would highly recommend your company and the service you provide.