Integral Care Solutions Ltd

Unit 8 Adam House, Northampton Science Park, Kings Park Road, Moulton Ind, Northampton NN3 6LG
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9.8 67 Reviews
  • Integral Care Solutions Ltd, Northampton
Integral Care Solutions Ltd is a provider of home care services to those living at home in Northampton.

Person-centered care is offered to people who have individualized care needs to help them live at home as independently as possible.

A dedicated and experienced staff team put individuals at the centre of everything they do.

Individuals are treated with dignity and respect at all times.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £25

Most of our home care packages are built bespoke to the individual's care needs. Contact us for a no obligation discussion/quote.
There are no other hidden costs apart from the stated cost of care delivery.

These prices are only a guideline, please contact Integral Care Solutions Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Integral Care Solutions Ltd

Person in charge

  • Sandra Tsikiwa (Manager)

Integral Care Solutions Ltd Reviews (67)

Total of 67, showing 61-67
9.8

Integral Care Solutions Ltd has a Review Score of 9.8 (9.792) out of 10, based on 17 reviews in the last 2 years. Over all time Integral Care Solutions Ltd has 67 reviews.

Overall Experience

  • 58
  • 8
  • 0
  • 1
  • 0

Date Published

67
5
9
17
50

Review from M S (Husband of Client) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the carers of this company. All persons of both sexes were caring and professional. Nothing was too much trouble for them They attended four times a day throughout the coronavirus problems, and when we went out to clap on a Thursday, I was clapping for them. My wife would
have also agreed with the above.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P T (Husband of Client) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found that the staff were very helpful in every way. Nothing was too much trouble. 99% on time for visits which was very helpful. Always concerned about the patient on every visit (4 times daily). Keep the good work up. Excellent.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Judy (Daughter of Client) published on 9 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The services provided are relevant to the needs of my father. He is treated with dignity and kindness by the staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Charlotte H (Niece of Client) published on 9 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Myself and my husband were happy with the overall care received from your company.
My aunt was always happy with your staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from W H (Wife of Client) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Integral Care Solutions cared for my husband for approximately 1 year.
They showed such good care and kindness and made his last few months comfortable and very happy.
We looked forward to them visiting.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from W L (Wife of Client) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this agency to whoever needs the help of carers. All the staff treated us with the utmost respect. They were kind and had appropriate sence of humour. The management were caring for us and their staff and their customer service was wonderful. Thank you

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from W M (Daughter of Client) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Integral Care Solutions looked after my Father in a very professional and caring manner. He was treated with respect and kindness at all times. Communication with us, the family, was excellent and I would have no hesitation in recommending them to other people who need this type of service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.792)

Overview of Review Score

The Review Score of 9.8 (9.792) out of 10 for Integral Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for Integral Care Solutions Ltd is calculated as follows: ( (76 Excellents x 5) + (20 Goods x 4) ) ÷ 96 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Integral Care Solutions Ltd is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Integral Care Solutions Ltd to verify any information. View our terms and conditions. Integral Care Solutions Ltd has an Enhanced Service - more info.