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Integral Care Solutions Ltd

Unit 8 Adam House, Northampton Science Park, Kings Park Road, Moulton Ind, Northampton NN3 6LG
Integral Care Solutions Ltd Logo
Integral Care Solutions Ltd logo
They are true carers. I want to thank each and every one of them.Jackie M(Friend of Client/Service User)
Integral Care Solutions Ltd, Northampton
their care and dedication enabled him to be with us for an extra year.Carol A(Wife of Client/Service User)
Integral Care Solutions Ltd, Northampton
Integral Care Solutions Ltd, Northampton

Integral Care Solutions Ltd is a provider of home care services to those living at home in Northampton.

Person-centered care is offered to people who have individualized care needs to help them live at home as independently as possible.

A dedicated and experienced staff team put individuals at the centre of everything they do.

Individuals are treated with dignity and respect at all times.

Care Provided by Integral Care Solutions Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £28 - £32
  • Weekly Live-in Care Fees: £1,300 - £1,400
Most of our home care packages are built bespoke to the individual's care needs. Contact us for a no obligation discussion/quote.

There are no other hidden costs apart from the stated cost of care delivery.

The price(s) shown are provided by the agency. Contact Integral Care Solutions Ltd for full pricing details and T&Cs.

Contact Integral Care Solutions Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Brenda Mutyavaviri (Service Manager)

Integral Care Solutions Ltd Reviews (73)

9.8

Integral Care Solutions Ltd has a Review Score of 9.8 (9.847) out of 10, based on 20 reviews in the last 2 years. Over all time Integral Care Solutions Ltd has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from G F (Husband of Client) published on 7 February 2024 Submitted via Postal Card
Overall Experience

Although my wife was with you for a short while, the carers were very good. They were polite, wore the PPE and arrived on time. We like that the same carers came for the three visits in the day and sometimes they came two days running. Overall the experience was very good. Thank you.

Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions Ltd

We appreciate and value your feedback. We are happy to hear that our interaction with you though brief was positive. We will certainly share your feedback with our team.

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Review from S H (Daughter of Client) published on 16 January 2024 Submitted via Postal Card
Overall Experience

I cannot recommend integral care highly enough. Our dad was diagnosed with metastatic prostate cancer, which unfortunately meant he was bed-bound for the last couple of months of his life. The care, attention and dignified way in which all of the carers looked after Dad is something we shall forever be grateful for. We trusted them completely and had very regular communication with them. Thank you to all of the team at Integral Care Solutions.

Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions Ltd

Thank you for the positive feedback, it is encouraging to us and especially our care team who support our service users and their families daily.

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Review from Carol A (Wife of Client) published on 25 September 2023 Submitted via Postal Card
Overall Experience

Overall, the treatment and management of my late husband's care was very good. The proof from Integral Care Solutions Ltd being the main factor that, he was given 24/48 hours to live in June 2022 and their care and dedication enabled him to be with us for an extra year.

Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions Ltd

We appreciate the positive feedback and it goes a long way especially for our care team who are daily giving their all to support our service users and their families. Thank you for trusting us to journey with you and your loved one as you navigated some of life's trying times.

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Review from Gillian C (Wife of Client) published on 13 September 2023 Submitted via Postal Card
Overall Experience

All of the carers that cared for my husband were excellent and genuinely lovely. They treated him with kindness and dignity. He sadly passed away on 29/07/23 at home. Thank you.

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Review from D H (Son of Client) published on 10 May 2023 Submitted via Postal Card
Overall Experience

She is a calming influence. A good cook. Very respectful of Mum's dignity.

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Review from Jackie M (Friend of Client) published on 28 March 2023 Submitted via Postal Card
Overall Experience

I would recommend Integral Care Solutions to anyone who is needing home care. The staff are very good and care about your well-being as well as who they are looking after. They are true carers. I want to thank each and every one of them. The are all lovely.

Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions Ltd

It is always encouraging to our team to receive such positive feedback. We continuously work hard to ensure we provide a high-quality standard of person-centred care with compassion, knowledge and integrity.

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Review from M T (Wife of Client) published on 27 March 2023 Submitted via Postal Card
Overall Experience
Management swung from very caring to non-committal. Staff were foreign, apart from three trainers. English was often difficult to understand. Sometimes staff appeared not to have enough training and/or were not confident.

On the whole, they were kind and considerate.

Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions Ltd

We appreciate all feedback from our service users and their representatives and take on constructive critism in order to continously improve our service. We pride ourselves in diversity and do not discriminate. As such, we have a diverse team from different cultures and backgrounds but the one...  

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Review from Julie G (Daughter-in-law of Client) published on 6 March 2023 Submitted via Postal Card
Overall Experience

Cannot fault the care Mum received. The carer was sympathetic and professional towards the client and the client's family.

Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions Ltd

Thank you for your kind words, we will be sure to pass it on to our care team!

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Review from Coralie S (Client / Service User) published on 16 February 2023 Submitted via Postal Card
Overall Experience
Several bad experiences - no idea about simple things.

I have two good carers at the moment - natural carers and do not have any worries. Very thoughtful and helpful. Wish I could have them every day.

Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions Ltd

Thank you for your feedback. We value the opinion of those we care for as well as their family and/or representatives. We are constantly working on improving and maintaining a high standard of care.

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Review from J W (Wife of Client) published on 16 December 2022 Submitted via Postal Card
Overall Experience

The utmost care and attention at all times, accommodating all needs. All carers showed support for the family and made everyone feel their commitment.

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Review from G I (Partner of Client) published on 14 November 2022 Submitted via Postal Card
Overall Experience

I found all the staff very kind and caring to my partner and were a great comfort to her and me in her final weeks. A big thank you to them all.

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Review from S B (Daughter of Client) published on 11 November 2022 Submitted via Postal Card
Overall Experience

The team for Integral Care Solutions Ltd were exceptional. They cared for mum with respect and great care. They helped us as a family source the relevant information and support we needed. They helped in every way possibly could and always with a smile. Thank you.

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Review from Sharon M (Daughter-in-law of Client) published on 7 November 2022 Submitted via Postal Card
Overall Experience

Both carers gave very good care, this we could see, this took the pressure off the family, knowing that their relative was being looked after well. We could not fault anything, we were kept informed of everything. All the family would like to thank Integral Care Solutions Ltd and their staff for all their support.

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Review from Barbara C (Daughter of Client) published on 7 November 2022 Submitted via Postal Card
Overall Experience
I found the carers to be extremely helpful and very good with my mum. They conversed with her, although I don't think she could hear them, but they still spoke to her kindly and respectfully.
The senior carer was very knowledgeable and carried out her job professionally and effectively.

Thank you for your care.

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Review from M W (Client / Service User) published on 24 October 2022 Submitted via Postal Card
Overall Experience

Professionalism from the very start (my initial assessment). The assessors were kind and friendly and gave a very thorough assessment. I felt that all my needs were fully understood and catered for. All the carers that I have met so far are clearly trained to a very high level. Their service has been on time and efficient. They have all treated me with kindness and respect. Nice to chat with as well!

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Review from C G (Wife of Client) published on 9 September 2022 Submitted via Postal Card
Overall Experience

Integral Care Solutions have been assisting my husband with his daily care since Jun 2022. In our opinion, the care and attention to detail have been exemplary and outstanding, plus we wouldn't be here without their assistance.

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Review from B L (Relative of Client) published on 14 July 2022 Submitted via Postal Card
Overall Experience

The patient originally did not want help or support, but after a few days of receiving support, he is happy and comfortable with his care. In his words, they are brilliant. When visiting him, he is clean and well dressed, the house is clean too, and they have been cooking for his tastes at the time. They are giving him the dignity he deserves.

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Review from D M (Client / Service User) published on 18 May 2022 Submitted via Postal Card
Overall Experience

From day one, the care and carers have been outstanding. I cannot say enough about them. My life was made to be cared for, and I was and still am. Nothing but admiration for them. I appreciate everything they do for me.

Reply from Sandra Tsikiwa, Service Manager at Integral Care Solutions Ltd

Thank you for the kind words. Our care team will be glad read your feedback.

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Review from T L (Husband of Client) published on 12 May 2022 Submitted via Postal Card
Overall Experience

Thank you for your care and support for my wife since she left the hospital in July/August 2021, especially when it was necessary for me to hand over household matters to our daughters.

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Review from S L (Client / Service User) published on 23 March 2022 Submitted via Postal Card
Overall Experience

The staff have been so good they look after me professionally and always with a smile. Nothing is too much trouble for them.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 November 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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