Integral Care Solutions Ltd

The patient originally did not want help or support, but after a few days of receiving support, he is happy and comfortable with his care. In his words, they are brilliant. When visiting him, he is clean and well dressed, the house is clean too, and they have been cooking for his tastes at the time. They are giving him the dignity he deserves.

From day one, the care and carers have been outstanding. I cannot say enough about them. My life was made to be cared for, and I was and still am. Nothing but admiration for them. I appreciate everything they do for me.

Thank you for your care and support for my wife since she left the hospital in July/August 2021, especially when it was necessary for me to hand over household matters to our daughters.

The staff have been so good they look after me professionally and always with a smile. Nothing is too much trouble for them.

All of the carers who cared for my mother did so in a professional and compassionate way. I would not hesitate to recommend this company and cannot thank them enough for the lovely way they spoke to my mother and cared for her.

Without exception, the carer has been caring, friendly, respectful, knowledgable, skilful and well trained. Altogether a professional carer.

I recently broke my knee which resulted in my stay in hospital for 2 weeks. When I came out of the hospital at 78 years old I needed help so careers we sent from Integral Care Solutions Ltd. As a retired nurse, I can honestly say I have received excellent care throughout. I cannot fault these carers who have treated me with great kindness, professionalism and dignity. I cannot recommend this company highly enough.

Your teams taking care of my husband were very kind and considerate to my husband and me. Especially at the end when he passed away. They also called in one more time that day to make sure that I was alright which was very kind. They were always quick but thorough and gentle with my husband.

All the staff are very caring and friendly, happy to do anything asked of them. Make regular enquiries if staff report clients not well and ensure if they can help in any way.

I would just like to thank all of your staff for the support and dignity you showed my mother in the last few weeks of her life. The care was excellent and my family would not have managed without your help and support. Many thanks.

We have been most impressed by the standard and quality of care which has been administered by staff members. They are always punctual and friendly with a pleasant manner and, more importantly, with respect for the client. We would certainly recommend Integral Care Solutions.

The team that look after me are dedicated and are willing to do all I ask of them. They are both friendly and professional they share a laugh and a joke between us and makes me feel more confident of the team. This with a smart appearance and a smile.

16-18th Feb 2021 - Following a stay in hospital our Mum came home for end of life care, during the 48hrs we had 4 visits per day from your staff and each time they came they were very professional. Each visit they checked to see how things were, did we have what we needed and how were we. They showed a very high level of dignity to our Mum, providing the care element to allow us to spend the last 48hrs with her as family not carers. On their 1st visit they commented that she seemed agitated, and advised us to call the charity nurse (without which we would have waited), this then helped get the ball rolling for other services like District Nurse. Each visit was a pleasure to have them here. The different staff introduced themselves to us. All staff members were pleasant, cheerful and very aware of making the time we had as easy as they could. We are extremely grateful to them all, and can only say a massive thank you to you all.

All carers were consistently helpful and cheerful. They were methodical and efficient in their work. Office staff were helpful and easy to communicate with.

As my wife's brain tumour progressed and it became clear I could no longer manage by myself to care for her, ICS came to my rescue. Four times a day a team would arrive in full PPE and gently with dignity look after her. I will always remember their kindness and recommend them without reservation. Thank you.

Very professional, kind and caring. Would do everything you need them to do with a smile.

It was good to have one member of the team as a consistent care assistant.

I have found the carers very competent, caring, kind and tolerant. Because of my husband's illness, he is sometimes quite abrupt but they handle him with dignity and kindness all the time.

I was wary when I was told that I would need care when I left. I cannot fault the care given. On-time, polite, helpful and cheery. Nothing is too much trouble. Seldom change of carers. The CQC rating should be good.

Carers take their time with Mum, they take the time to talk to her. Mum looks forward to the calls. All aspects of the care is very good.