Home Care Providers Owned by Home-Care Perfection Ltd

I also did not expect to have to remind them to remove their out door coats before attending t me but now they do without being asked. Im not sure where these girls wash their hands between clients because they enter my home put gloves on and remove them as they leave to go to the next. I would have thought hand washing with soap and water would have been a priority.. I hope my comments have been useful

My Dad, who has declined from being slightly mobile to now being unable to move in bed due to the final stages of pancreatic cancer has been fully supported and cared for by Homecare Perfection along this journey. He is now receiving 4 care visits per day, with 2 carers. In addition he has 2 companionship visits each week, to allow me to get out of the house. All carers are absolutely fantastic with him, they treat him with dignity, a super bedside manner, demonstrating both respect and humour. They offer encouragement in a firm, but fair manner to try and get him to eat and drink. They have told me straight away when they find any concern regarding his condition and personal care. I cannot thank, nor praise them enough for everything they are doing, it makes me feel very well supported at this difficult time.

The staff make me feel lovely and happy and others others are in it for the money but like the staff that make better in me.

I would very much recommend Home Care Perfection.

The home care service is outstanding. It has brought immense dignity, reassurance, understanding and relief to all family and friends of my father in law. We are so grateful for all the carers kindness, patience, warmth and friendly faces. We cannot thank everyone enough.

I am happy with the care we receive and look forward to my visits to help me and my children.

Very impressed with the service from Home Care Perfection My Sister Heather has four visits per day by various carers and receives excellent care. I am always contacted if there is a problem. The office ring me regularly to see if we need any extra elements to her care package which is re-assuring . All the staff I have come in contact with are very friendly and show genuine concerns regarding my sister's well being . My sister is being well looked after and appreciates the care and attention she receives.

All good so far. My mum enjoys meeting the staff and they make her feel as though she has agency over what happens to her. This is really important to us. The companionship offered is also really valued. The staff are helpful and flexible in their approach.

Home Care Perfection provided a very good service for my dad who was struggling to live independently due to having Parkinson's. My dad had to move to a care home within a few weeks of the carers starting due to a decline in his health, but we were grateful for the care and support that was given to him during that short period and would recommend Home Care Perfection.

Very happy with the service from Home Care Perfection. Carers are wonderful, always polite and respectful and provide support with dignity.

I am satisfied with the staff and the management. Whenever I call the office, I get straight through, and they are always very professional. I do not have any complaints about the staff or management. Staff are punctual, and they treat me with respect, and I appreciate it. I am comfortable with the staff.

He is treated with dignity and respect by all & loves his outing to the club.

Office staff are approachable to review on a frequent basis any adjustments required

The staff at Home-Care go above and beyond to help, only a phone call away and any changes required are sorted. The carers do a great job and are very kind and helpful, sometimes under difficult circumstances but they shine through with love and patience. Many thanks to Home-Care Perfection.

The staff are always very friendly very caring towards my sister. I do they struggle with places to go during her 3 hours. She always seems to have enjoyed herself upon their return and is very happy to go

The team from Home-Care Perfection has been excellent. The caregivers are kind, patient and understanding of my mother's needs. Some have gone above and beyond what I would expect, which has made a big difference to my mother's mood. Whenever I have an issue or need something extra, I know it is a phone call away, and the change is made quickly.

On the whole, my experience with Home-Care Perfection is good most of the carers are excellent. They are very kind and understanding with my Mother who has dementia and is quite challenging. She seems to be quite happy with most of them.

My Mum is very well cared for by a devoted, cheerful, passionate, reassuringly helpful team of enthusiastic and deeply committed selfless carers. Acts of kindness, going the extra mile - powerfully describe the special qualities attributed to these dedicated souls. A listening ear, a kind word of inspiration, empathy, and understanding 'rainbow moments' of joy and laughter, Mum's carers are her mighty rock. Thank you for being rays of sunshine, the brightest sunshine.

Thank you for your kindness and your support.

I find the service good to fair but I do think it would be better if a daily message was sent to me to tell me how my mother is because she has dementia some days she says nobody came or I got no food, so it would give me peace of mind to know these things. Hope this helps improve your service.