AMG House, 27 South Road, West Bridgford, Nottingham NG2 7AG
Group : AMG Consultancy Services Ltd
Person in charge: Cherry Bex (Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Care Offered: Domestic Services / Home Help
Latest Care Quality Commission* Report on AMG Nursing & Care Services - Nottingham: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
AMG Nursing & Care Services - Nottingham has a Review Score of 3.2 (3.167)
The Review Score of 3.2 (maximum of 10) for AMG Nursing & Care Services - Nottingham is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.2 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for AMG Nursing & Care Services - Nottingham in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.167 for AMG Nursing & Care Services - Nottingham is calculated as follows: ( (1 Excellents x 5) + (1 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 6 Ratings = 3.167
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 0 Points relating to the number of positive Reviews for AMG Nursing & Care Services - Nottingham is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by J S (Daughter of Client) on Thursday 17 September 2015. Relates to December 2014.
Lovely staff who were friendly and helpful but the management team were a bit brusque. They started off brilliantly, always on time for the first few weeks.
If you need an agency where timing is not critical then they could be for you, however my dad required 5 medications at set times and they missed these by coming late after the initial period and record keeping of times and visits started to become more sparse making it difficult to manage invoicing.
How likely would you be to recommend AMG Nursing & Care Services - Nottingham? Neither Unlikely or Likely
Overall Standard: Poor
Care / Support: Excellent
Treated with Dignity: Satisfactory
Value for Money: Satisfactory
There are no awards/recognitions posted yet for AMG Nursing & Care Services - Nottingham