These prices are only a guideline, please contact Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) to find out the exact price for your requirements.
Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) has a Review Score of 10 (9.985) out of 10, based on 11 reviews in the last 2 years.
Over all time Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) has 57 reviews.
5.0 out of 5
Thank you so much for taking the time to complete a review. It is a pleasure to provide our services to you.
5.0 out of 5
Thank you for such a positive review. It is good to hear that our Care Assistants have made you feel so comfortable and have been the support that you needed.
5.0 out of 5
Thank you for the kind words and we are so pleased that you feel reassured regarding your Mum's care as you live some distance away. They all certainly have fun together and it was a pleasure to celebrate her 100th birthday recently.
5.0 out of 5
Thank you for taking the time to review our services it is a pleasure to to be able to support your Husband.
5.0 out of 5
We are very pleased to hear that the continuity of Carers has provided a positive outcome for the Family.
5.0 out of 5
Thank you for your kind words. It has been a pleasure to support you, especially at this difficult time in your life.
5.0 out of 5
Thank you for taking the time to leave such a positive review. It's great to know that the help we provide enables you to have more independence and enjoy some trips out whilst feeling safe and supported.
5.0 out of 5
Thank you so much for taking the time to leave us such a positive review. Our main aim is to have clients that feel helped and supported and have trust in our carers and managers. It is pleasing to know when we have such good ongoing client relationships.
5.0 out of 5
Thank you for taking the time to leave such a positive review. We are always very pleased to know that the care we provide helps support families and is working well. Best regards, Astor Care.
5.0 out of 5
Thank you so much for taking the time to leave such a lovely review. It is a pleasure looking after your relative and we are happy to be able to give you peace of mind.
5.0 out of 5
Thank you so much for taking the time to leave us such a lovely review. It was a pleasure looking after your father during such a difficult time and we will pass your kind comments on to the relevant carers. Best wishes, Astor Care.
2.0 out of 5
Thank you for taking the time to bring your experience to our attention. Our aim is to provide the best possible care to those we support and it is something we take very seriously. We are very sorry that you feel the experience did not meet your expectations.
5.0 out of 5
Thanks so much for taking the time to leave us such a lovely review, we really appreciate it. It's reassuring to know that the care we provide is making such a positive difference to people. We will pass on your comments to the carers who support your grandmother.
5.0 out of 5
Thank you for leaving us such a positive review. It was a pleasure to look after your mother-in-law over a number of years. She was such a lovely lady.
5.0 out of 5
Thank you so much for taking the time to leave us such a lovely review. We are grateful that we got the chance to support you at this challenging time and will pass on your kind comments to all the carers involved in your husband's care.
5.0 out of 5
Thank you for your kind review. It is always great to see that we are meeting clients' needs and that our carers' efforts are appreciated.
Many thanks.
5.0 out of 5
Thank you so much for taking the time to leave us such a lovely review. I know our carer was made to feel welcomed by your family and because she could focus solely on your mum I'm sure it enabled you to fully focus on enjoying your daughter's special day.
5.0 out of 5
Thank you so much for taking the time to give us such a positive review. It is lovely when families are happy and reassured that their family members are being taken good care of. We'll pass on your comments to the carers involved with your mum's care.
5.0 out of 5
Thank you for taking the time to give us your review. We very much appreciate the kind comments and your understanding in occasional rota changes. We try to continuously improve and work on having the best possible communication with our clients.
5.0 out of 5
Thank you so much for taking the time to give us this positive feedback. The satisfaction of our clients and their families is of paramount importance to us and we always pass on the comments to our carers.
The Review Score of 10 (9.985) out of 10 for Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Ken Lord started the business with the help of a registered Nurse in 1990.
Andrew Lord retired as Registered General Manager in August 2022 but still remains a Director of the Company along with Wendy Lord.
Tracey Lord remains an active Director of the Company running the Finance Department.
Kirsty previously worked as a Manager at a Private Psychiatric Practice for 17 years before joining Astor 8 years ago. She initially worked in the Finance Department and then, with the support of the Personal Development programme, completed her NVQ Level 5 in Adult Social Care to become the Registered Manager at Astor.
Since leaving education Tracy has always worked in Social Care. She completed her Level 5 in Adult Social Care qualification. Tracy joined Astor in May 2005. She completes supervisions, and assessments and monitors the well-being of both Staff and Clients in the Guildford and Godalming area.
Tracy also oversees the arrangements and staffing for our live-in care packages, ensuring that the appropriate placements are made.
Laura joined Astor Care in 2012 as a Health Care Assistant. She worked in that role for several years before coming to work in the office as a Care Coordinator. She has qualified as a Care Trainer and teaches all our in-house courses to our new staff and runs refresher training for our experienced staff. Laura then took on the role of Field Care Supervisor which she has undertaken in conjunction with her training role. Laura has recently passed her Level 5 in Leadership and Management for Adult Care.
Margo has extensive experience with Social Services and the Social care environment. She joined Astor in 2008 and monitors the well-being of both Staff and Clients in the Farnham and Bordon areas.
Karen has previously worked at Astor as a Health Care Assistant and Care Coordinator. She now selects candidates for the recruitment process and ensures a smooth induction into Astor. Karen also promotes the services that Astor can offer to potential new Clients.
In the Office both Jo and Chloe (Care Coordinators) support the Field Care Supervisors for all areas covered by Astor. They are the friendly voice at the end of the telephone ensuring Clients and Health Care Assistants are fully supported.
We also have Caroline who is our Advertising and Administration Consultant and she makes sure that all Staff are compliant and liaises with Karen regarding advertising opportunities.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) to verify any information. View our terms and conditions. Astor Care & Nursing Agency (Woking, Guildford, Godalming & Farnham) has an Enhanced Service - more info.
